Hi everyone,
Not sure if this is a known App Store Connect bug but hoping
either someone here has a workaround, or an Apple engineer can help
push this along.
Background: this is my first In-App Purchase submission for my app.
My original binary was submitted without the IAP attached (my
mistake, first time doing this), so the app was rejected under
Guideline 2.1(b) for referencing a paid feature whose IAP wasn't
submitted for review.
Since then:
The IAP (non-consumable, one-time purchase) is fully configured
with a review screenshot and notes, and shows status "Ready for
Review" after submitting via "Add for Review"
My app version is in a rejected state with an "Update Review"
button available
The problem: I can't get these two linked together anywhere in the
UI.
Clicking "Update Review" on the version page resubmits it, but
never shows any option to attach the IAP
Clicking "Add for Review" from the IAP page opens a Draft
Submission, but that draft says "Unable to Submit for Review: To
submit your items for review, add an app version for the selected
platform," with no version selector anywhere in that panel
Tried hard refresh, incognito, different browsers, starting a fresh
draft submission. Same result every time.
Result: resubmitted the app, got the exact same 2.1(b) rejection
again, confirming the IAP genuinely never made it into the review
package despite showing as correctly configured on my end.
I've seen a few other threads describing what sounds like the exact
same issue, where the "In-App Purchases and Subscriptions" section
disappears from the version page after a first rejection, and the fix
ended up requiring an Apple support agent to manually push the IAP
status forward on the backend, without needing another binary. Has
anyone found a way to trigger this from the developer side, or is
direct support/engineering intervention really the only path?
Already have a case open with Apple Developer Support as well, happy
to share the Case ID via DM if that helps someone from Apple locate it
faster.
Thanks in advance for any pointers.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
In-App Purchase
App Store Connect
App Review
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