DSYMs No Longer Offered for Download?

App Store Distribution & Marketing App Store Connect App Store Connect

Created Mar ’19

Replies 28

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Participants 31

Hi,

In February I was able to upload bitcode IPA files via application loader. Once uploaded, a short time afterwards, on ItunesConnect - if I went to Activity > App Build > Under General Information, Includes Symbols - there would be a link called 'Download dSYMs' to download my DSYMs.

Now in March - any new bitcode IPAs I upload, no longer have the download DSYMs link offered.

I've even tried reuploading an old project from Feb that generated DSYMs on ItunesConnect previously (but reuploaded it with a new build number) - but even that still fails to give a Download DSYM link.

Has this functionallity been removed from iTunesConnect?

ForumsContributor OP

Feb ’22

It appears that when using Bitcode, dSYMs are downloadable from AppStoreConnect. When not using Bitcode, the developer is responsible to keep archived apps (.xcarchive bundles) on the computer, so that dSYMs can be searched by Xcode. If you're using fastlane to archive an app, it's a good idea to call backup_xcarchive so that you have access to dSYMs in the future. For my case, i will turn on Bitcode compilation & upload, which should allow downloading from ASC later.

If you distribute your app through the App Store with bitcode enabled, your Mac won’t contain the dSYM files that match the final build, because the final compilation of your app from bitcode occurs in the App Store. This final App Store created build has a different build UUID and different dSYM files than the build in the orginial Xcode archive. Use the Xcode Organizer to download the dSYM files for the build created by the App Store.

https://developer.apple.com/documentation/xcode/adding-identifiable-symbol-names-to-a-crash-report

D3icidal OP

Jul ’22

This happens randomly. Your best bet is to contact apple support and ask them repair it. According to their techs, it happens sometimes if their is a failure in one of their CI pipelines, so they just need to find the failed job and hit retry. This is why sometimes it will work and sometimes not, it's random based on server failure.

BGDV OP

Aug ’25

I faced the similar issue what in test flight app metada no dsym file available for downloading. The solution for me is:

Open Organizer and right-click Show in Finder on your released build
Right-click the xcarchive and Show Package Contents
You will see dSYMs folder with .dSYM file