On January 1, 2026, we received a notice regarding the potential removal of our app with a 30-day resolution deadline.
We treated this matter with immediate urgency and submitted an appeal on the same day. However, two weeks have passed without any feedback or clarification.
As we have not yet received specific details regarding the violation, we are unable to identify the exact cause or take the necessary corrective actions.
With only two weeks remaining in the compliance window, it is critical for us to understand the issue promptly to resolve it before the deadline.
Could you please provide an update on the status of our appeal?
We are fully committed to complying with App Store policies. If there are any additional materials required or proactive steps we should take while waiting, please let us know.
