Hi,
I’m experiencing a TestFlight issue affecting multiple apps in my account.
Issue summary:
• Several TestFlight builds across all of my apps expired at the same time.
• After uploading new replacement builds, neither I nor my testers are able to install them.
• Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.”
• The build shows as processed and available in App Store Connect.
• Testers are already invited and active.
• No redeem code is required.
I am seeing the same issue on my own device as well.
What I’ve tried:
• Uploading new builds (incremented version + build number).
• Confirmed builds are visible and available in App Store Connect.
• Removing and re-adding testers.
• Logging out of the app.
• Deleting the app from the device.
• Restarting the device.
• Reinstalling directly from TestFlight.
• Restarting TestFlight.
Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error.
Expected behavior:
• New TestFlight builds should be installable once processed and available.
• Testers (and the developer) should be able to install directly from TestFlight.
• Expired builds should not block installation of newly uploaded builds.
Additional context:
• This started immediately after multiple TestFlight builds expired across my apps.
• All affected apps were previously installing and testing without issue.
• Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround.
Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds