App stuck in "In Review" state while in review tab says "Approved"

Hi all, has anyone experienced an issue where App Store Connect shows the app as In Review and doesn't allow you to release it to production, but under GeneralApp Review the review appears to be completed and the status is Approved? (attached screenshots)

It's been in this state for more than 3 days already. Has anyone encountered this before or knows how to resolve it? Any advice would be appreciated. I've contacted support already but no response

App stuck in "In Review" state while in review tab says "Approved"
 
 
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