App Stuck in Waiting for Review

Question

Created 1w

Replies 3

Boosts 1

Participants 3

Hello,

My app, Puls: Corporate Wellness (Apple ID: 6762296263), appears to be stuck in the App Review process, and I would like to check whether there might be an issue with my submission.

The app has been in the review queue for approximately 10 days, which seems unusually long compared to my previous submissions.

I have also opened multiple support cases regarding this issue but have not received any response so far.

I would greatly appreciate it if someone could check whether there is an issue with the submission or if any additional information is required from my side.

This delay is impacting our planned release timeline, so any assistance or guidance would be greatly appreciated.

Answer 1

miguelortegaa OP

1w

Sadly, we have a financial application, and with finance comes a responsibility to deliver the most up-to-date and reliable version to our users.

Unfortunately, this delay is having the opposite effect and leaves our customers on an outdated release longer than intended.

Answer 2

MontiAgency OP

1w

@miguelortegaa I am in a similar boat - they delay review and then reject on arbitrary interpretation of "App Store Guidelines". No amount of legal and compliance documentation seems to satisfy them

Answer 3

Amrazyan OP

1w

The main issue is not only the delay itself, but the lack of communication. I have opened support cases, but still haven’t received a clear response or timeline.