Hello, Apple terminated our Developer Program membership on October 10, 2026, citing Section 3.2(f). We have requested reconsideration by email, but we need help reaching the appropriate reinstatement process. Note, not only our company has been deleted but also hundreds of developers the past two weeks. The support and contact navigation we’ve tried while signed in with the affected account repeatedly returns us to a sign-in loop without allowing us to complete a submission. We emailed our reconsideration request on October 15 and received a response on October 16. Later that day, we reported the access problem, supplied a screen recording, and asked to be connected with the team handling reinstatement. Email correspondence has therefore been possible. What we still lack is confirmation that our request has reached reinstatement review, or clear instructions for completing any separate petition required. Other developers have also [reported similar difficulties accessing contact and reinstatement forms after termination https://developer.apple.com/forums/thread/850023 A working submission route matters when an account closure affects an entire product and the business supporting it. Could someone from Apple clarify which channel is available to a terminated account, or help route our existing request to the appropriate team? If another developer has successfully submitted a reinstatement petition while signed in with a terminated account, which route worked? Thank you for any practical guidance.

Hello Community & App Review Team, Our account was terminated our developer account under Section 3.2(f), without identifying the specific conduct that led to the decision. This occurred via email on October 9th Friday 2026. We received sudden termination notice by email, but no Pending Termination notice or corresponding message in App Store Connect. The termination was effective immediately, leaving us without a clear understanding of what went wrong or how to address it. We've made multiple attempts to contact Apple and complete the requested business verification, but the process has been unsuccessful. The verification option is missing from App Store Connect, support links redirect in loops, and the complaint link included in the termination notice returns “You're not eligible to make this request.” For context, Nova is an award-winning cryptocurrency wallet listed in the official Solana wallet directory. We've processed millions in transaction volume, maintained a strong reputation in the ecosystem, and have never had a reported security incident or left a customer support inquiry unanswered. Our users are currently safe and unaffected. However, with our developer certificates terminated, we're concerned about our ability to continue supporting them in the months ahead. We understand and respect Apple's responsibility to enforce its guidelines. We're not asking for special treatment or an exception to those rules. We're simply asking Apple to communicate with us, clarify the specific concerns, and provide a functioning channel through which we can respond and resolve this matter. We genuinely want to work with Apple to make things right, whatever that may require.

Apple terminated our organization’s developer account effective immediately under Section 3.2(f). We’re trying to get the decision reviewed, but we can’t access the company verification option Apple requested. The email says to click “Add User Info” in App Store Connect. That button isn’t there. The developer agreement page keeps redirecting without letting us proceed. The only support form we can reach is for account-access issues. We’re ready to submit our company documents. We have screenshots and a screen recording of the problems. The termination notice cites fraudulent conduct without explaining the specific issue. Has anyone experienced this and successfully got their account reviewed? Could someone from Apple help us reach the reinstatement team and provide a working way to submit the documents?

Hello, Following the recent termination of our developer account, we're hoping to get some guidance regarding our internal development and testing builds. Our team develops Nova Wallet, an award-winning cryptocurrency wallet listed in the official Solana wallet directory. We regularly test upcoming features using prerelease Xcode versions and internal development builds. Unfortunately, following the revocation of our development certificates, some of these builds can no longer launch. A few contain testing wallets with real funds, so restoring access to the existing application data is important to us. Thankfully, our production App Store users remain unaffected. However, we're mindful of maintaining long-term support and compatibility. We respect Apple's policies and are actively pursuing the appropriate channels to resolve our account status. In the meantime, we'd appreciate any guidance on whether Apple provides a supported way to recover access to existing development builds or their application data following certificate revocation. We're committed to resolving this responsibly and would be grateful for any assistance from Apple or fellow developers. Thank you!

It has been weeks since our app update has moved forward in review. After waiting several days, we also submitted an expedited review request, but the issue remains unresolved. We have contacted App Review through review notes, Apple Developer Support calls, emails, and prior forum posts. After our second forum post, calls with Apple Developer Support, and two additional email requests, we are writing here one more time because we still have not received a clear update or resolution. As we have mentioned before, this is a financial app, and with that comes a responsibility to provide users with the most reliable and up-to-date version possible. Our pending update includes important fixes that our users are waiting for. We have also noticed other apps in our category continue moving through review and releasing updates recently, so we would appreciate any guidance on whether there is something specific blocking our review. app id is id 6753857720

As much as our team did a lot of work to update our app, we even did marketing plans for the release of the same. Regrettably, the more time our app spends under review, the more our app becomes outdated due to the version currently in use in the App Store. Please be assured that we know how busy the reviewers might be. However, at this stage, we are just hoping to receive help from people who have been through similar experiences before. Have any of you been in the same boat? Any information or guidance is appreciated? Thank you everyone.

We've put a lot of effort into this update, not to mention all our marketing budget were geared towards its release. But obviously, the longer the app remains in the review process, the less up-to-date the version available in the App Store gets. Of course, we realize that sometimes things get very hectic and thank the people involved in the review for their efforts. But what can we do? Have you faced this situation before, and how did you handle it? We did file for expedited review but days gone by, and sadly, still waiting for review. Thank you everyone!