Hello,
I'm facing an unusual App Store Search issue and would appreciate guidance from Apple staff or developers who have experienced something similar.
App Details
- App Name: Logistos – Logistics Platform
- Apple ID: 6759841195
- Category: Business
- Availability: Available in all supported storefronts, including India
- Publicly available for: More than 2 months
- Latest version: Released and live for more than 5 days
Issue
The app is accessible through its direct App Store URL and is indexed by Google Search. However, it does not appear in App Store Search results.
I have tested the following search terms on multiple devices and storefronts:
- Logistos
- Logistos – Logistics Platform
- Logistos Logistics Platform
- 6759841195 (Apple ID)
In all cases, the app does not appear in the search results.
Additional Information
- The app name contains "Logistos".
- The subtitle is "Logistics & Shipment Tracking".
- The keywords include "logistos".
- Metadata changes have already been released and enough time has passed for propagation.
- App Store Analytics shows the app is receiving impressions, product page views, and downloads.
- Direct App Store links work normally.
I have already opened a support case with Apple Developer Support.
Case ID: 102908696756
Has anyone encountered a similar App Store Search indexing issue? Could this indicate that the app requires manual reindexing by Apple?
Any guidance would be greatly appreciated.
Thank you.
