New app stuck in "Waiting for Review" after replying to Guideline 2.1 Information Needed

Hi everyone,

My first app, Sort Rush: Package Factory (Apple ID: 6823296215), has been in "Waiting for Review" since October 17, 2026, and during this time I've made several attempts to move it forward:

  • I replied to the "Guideline 2.1 - Information Needed - New App Submission" message on the same day, with a screen recording from a physical iPhone and all the requested information
  • I submitted an expedited review request
  • I used the Contact Us form to ask about the status (Case ID: 103005195582)

Unfortunately, the status hasn't changed. I haven't cancelled or resubmitted the build, so I don't lose my place in the queue.

The app is a simple offline puzzle game, rated 4+: no login, no user-generated content, no in-app purchases, only optional rewarded ads. I understand that new developer accounts need additional verification, but I'm not sure if anything else is needed from my side.

I would really appreciate any help or suggestions on how to move the review forward.

Thank you!

Since you already sent the requested demo and details in the Resolution Center, I would avoid cancelling or resubmitting for now. Check that the reply is attached to the current submission and that there are no newer messages or missing items in App Store Connect. A request for expedited review does not guarantee a particular review time. If the status stays unchanged, follow up on the existing support case with the submission ID and ask whether anything else is needed. Only App Review can confirm whether it is still in the queue.

Same ... waiting for review since 15 October ... waiting in September for over three Weeks for !one! review...

App ID: 6747684577

Same i waiting for review since 14 October 12 days waiting for review App ID 6819971349