Can't generate promo code

Having the same issue, and it's the same today too. I logged a ticket, but not sure when they will get to it. 😟

same.

I'm having same problem.

I have the same problem for two days now. I have just started a new promotion campaign for my new app release - this is very harmful for my business.
Regards Jannik (Denmark)

I saw this yesterday too.

But when I go to the "History" tab, all the codes can be found there. Hope this helps.

Same problem...

You can only see the old codes in History. Can you generate new codes ?
Best - Jannik

Just tried, April 6 11:50 am PDT and have the same problem... I have plenty if codes left as well.

I was having the same error today (April 7).

BUT when looking in the History tab, they had actually been generated. I had multiple codes generated as I had kept trying to generate after getting the error.

Only thing in my history are codes I generated in February. Just getting the error.

Chiming in with the same issue here. Attempted to generate 1 code, receving the error "We're having trouble generating the codes. Please contact App Store Developer Support for assistance." Code does not appear in History.

Same here!!!!!!

Update. I have been contacted by a Apple supporter. They are trying to fix the issue. I’ve been mentioned this tread of people having the same problem. Best Jannik.

Thanks. I am having the same issue. Hate that this is happening, but there is some comfort that it isn't just me. Would nice to see some message from Apple stating that there actually is a problem and that they are working on it.

I'm having the same problem right now. It's amazing that it can take this long to fix.

I also got contacted by Apple and referenced this thread. (and answered all their questions, and included a screen capture video of the steps to reproduce).

Just wondering... I just renewed my yearly developer membership with Apple last week or so. Wondering if maybe there's some issue with that. Anyone else just renew as well?

I'm having the same problem and I renewed months ago.

Same problem. Problem still persists, for 48 hours till now 😟 I have renewed already weeks ago.

Same here. I've been facing this issue since Friday (so today it's the third day it doesn't work for me). Apple support just told me to clear cache. Unbeliavable

This helped me. Thank u!

I am also having this problem 😟

Having the same problem here. Apple should at least provide some feedback, it has been three days now.

I have the same problem.

Having the same problem on all the developer accounts that I manage (for different clients). Has anyone gotten any feedback or status on this problem?

I’ve also been unable to generate promo codes with the same generic error message since 5th April, so it’s been 4 days now. I called EU Dev Support and submitted a full bug report on 6th April as the promo code generation was still failing. Also asked for a promo codo to be manually created as a work around, but they said it wasn't possible. I’ve been checking my Mac and network for permission problems, but judging by the response on the forum it looks like a server side error. I called EU Dev Support again today but they still don’t know anything because the US haven’t woken up yet. Surely someone must have checked the server error logs over the weekend and found the problem by now. Unfortunately if it isn’t fixed soon I’ll have to contact the magazine requesting a promo code and tell them Apple's systems are down. As if creating and selling apps isn't hard enough. Very dissapointing. 😠