We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.

I am unable to add an individual tester to a build. When I attempt to submit the information, the test information is rejected because the phone number is invalid. Only numbers are allowed, the field is set to 03453131234, in fact any combination of digits is rejected,

I have enrolled for being a developer 4 days ago. My Enrollment ID: R2V23J5GYP. I have received an order acknowledgment email on 6th of March but there have been no updates since then. I am still seeing 'complete your purchase' in the main page. What should I do to get through? I would greatly appreciate it if anyone could help me solve this problem as soon as possible. Thank you.

ITMS-90078: Missing potentially required entitlement - Your app, or a library that’s included in your app, uses Apple Push Notification service (APNs) registration APIs, but the APS Environment Entitlement isn’t included in the app signature’s entitlements. If your app uses APNs, make sure the App ID is enabled for push notifications in Certificates, Identifiers & Profiles, sign the app with a distribution provisioning profile that includes the APS Environment Entitlement, and upload a new build to ensure that push notifications function as intended. For details, visit: https://developer.apple.com/documentation/usernotifications/registering-your-app-with-apns.

Hi, I need to contact Apple developer support. But on "Call Me" - it get a response to say the email is invalid (it is a telephone number!). I can also see in dev tools it fails with "errorToken": "EMAIL_VALIDATION_FAILED". "errorMessage": "Given emailAddress : xxxx is Invalid", I get the same error on the "Send a Message" form. The other members of my team also have the same problem, so we have no way to contact support.

Hello Elf Team, I sent the game a day ago and reached out for a quick review to meet my company's event deadline, but I am still waiting for the review to begin. I contacted via the contact form but have not received any response. Is there anyone from the forum who can help expedite this or provide advice on how to proceed? Thank you!

I am member of Apple Developer Program for 4 years. Normally, it is renewing at 27 February each year. This year it is not renewed and also I can not renew it manually. I tried it via Mac, IOS, Apple Developer App but none of them is working. There is no renew/cancel etc option. When I check app only it says you have a membership with a past date but click is not working. Need help urgently!

Bluetooth connection is very buggy since updating to iOS 18.4. Beta X (with all betas) Airpods Pro 2 most of the time don't connect directly with my Iphone 15 Max. I have to disable bluetooth and then the connection works find. This issue ist not only with my Airpods, but also with the car, ... Very annoyinig. I reset the network settings. But this didn't help. Any suggestion how to fix this? I hear from quite a few people that they have bluetooth issues with iOS 18.X. Hope Apple fixes this soon.

I have enrolled for being a developer 10.03. I have received an order acknowledgment email on 10th of March but there have been no updates since then. I am still seeing 'complete your purchase' in the main page. What should I do to get through? 
I would greatly appreciate it if could help me solve this problem as soon as possible. Thank you so much.

I am currently enrolled in the Apple Developer Program as an individual, but I would like to convert my account to an organization. I couldn’t find clear instructions on how to do this. Has anyone gone through this process before? What steps do I need to take, and are there any specific requirements I should be aware of? I’d really appreciate any guidance or advice. Thanks in advance!

I recently purchased an Apple Developer Account on March 01, 2025. Upon completing the purchase, I received a confirmation message stating that my account would be activated within 48 hours. However, it has now been more than ten days, and my account still remains inactive. I didn't recieve any further email regarding apple developer account enrollment. Two days ago, I sent email and discuss my issue but still there is no response from apple team what should I do?

Context: I recently encountered an issue while trying to enroll in the Apple Developer Program with my personal Apple ID, and I need guidance on how to resolve it. A few months ago, I helped a client set up an Apple Developer account because they didn’t have an iPhone, Mac, or even an Apple ID. To assist them, I created an Apple ID for them and used my iPhone (via the Apple Developer app) to enroll their account in the Apple Developer Program. Now that the project is complete, I have removed myself from their Apple Developer account and given them full control over the app. However, when I tried to enroll my personal Apple ID in the Developer Program, I was unable to do so. After contacting Apple Support, I was informed that my phone number is still recognized as the trusted device for my client’s Apple ID, preventing me from enrolling in the Developer Program under my own account. Additional Issues: When I checked my Apple ID subscription list on account.apple.com, I noticed that the Apple Developer Program Membership is still listed under my personal Apple ID. However, when my client logs into their Apple ID subscription list, the Apple Developer subscription does NOT appear under their account. Even though the Apple Developer Program subscription is listed under my Apple ID, I cannot access the Apple Developer portal (developer.apple.com/account) to manage my account, enroll, or create apps. However, my client CAN still access the Developer portal and create/manage apps, even though the subscription is NOT in their Apple ID subscription list. Problems: My phone number is still a trusted device for my client’s Apple ID, blocking me from enrolling my own Developer account. The Developer Program subscription appears under my Apple ID instead of my client’s, even though my client is the one using the Developer account. I cannot access Apple Developer features, while my client can—even though the subscription is technically under my Apple ID. Questions: How can I unlink my phone number and device from my client’s Apple ID so I can enroll in the Apple Developer Program? Why does the Developer Program subscription appear under my Apple ID instead of my client’s, and how can I fix this? Why can’t I access the Developer portal, even though the subscription is listed under my Apple ID? Has anyone faced a similar issue, and if so, how was it resolved? Any advice or guidance would be greatly appreciated! Thanks in advance.

to sell my app in Europe i need to prove my address. Since i dont want my home address on my app page i got a PO box but banks dont let me change to a PO box and i dont have utility bills in my name. All I can think of is getting a post office reciept in my name, will apple accept that as proof i have that PO box?

I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?

We had a work card attached to our developer's account. team ID 924RUYJZ34 dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4 Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient. Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere. There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work. Please help us, how can we renew our subscription?!

I have a Unity application in which I'm implementing a GameCenter login with PlayFab. I fetch the items and use them in the PlayFab request, which returns me the error 'Authentication failed. Signature does not match the authentication request data'. I've reproduced the request using Insomnia with the same results. I have this exact same flow implemented in another application, which works normally. I'm positive that the PlayFab verification is correct, and there's indeed an issue with the data being sent, but I can't find any information about this kind of situation anywhere, and I don't know how to either reproduce the verification myself, or how to inspect the data to check for issues. I have reviewed my app's data on AppstoreConnect and have filled every form, document, and even its store page. I've also checked it's bundle identifier settings to make sure it had all the permissions necessary, which seems to be only GameCenter. I fetch the authentication items through this code try { Debug.Log("Fetching authentication items"); var fetchItemsResponse = await GKLocalPlayer.Local.FetchItems(); PlayFabGameCenterLogin(fetchItemsResponse); } catch (Exception ex) { Debug.Log("Error fetching authentication items: " + ex.Message); OnLoginFailure(); } Which is then sent to this method to start the login request static void PlayFabGameCenterLogin(GKIdentityVerificationResponse authenticationItems) { var request = new LoginWithGameCenterRequest(); request.CreateAccount = true; request.PlayerId = GKLocalPlayer.Local.GamePlayerId; request.InfoRequestParameters = new GetPlayerCombinedInfoRequestParams { GetUserAccountInfo = true }; if (authenticationItems != null) { request.PublicKeyUrl = authenticationItems.PublicKeyUrl; request.Salt = Convert.ToBase64String(authenticationItems.GetSalt()); request.Signature = Convert.ToBase64String(authenticationItems.GetSignature()); request.Timestamp = authenticationItems.Timestamp.ToString(); } else Debug.Log("Playfab Login with no authentication items"); // Login PlayFabClientAPI.LoginWithGameCenter(request, OnLoginSuccess, (e) => { I'm on Unity 2022.3.10f1 Apple.Core 3.1.3 Apple.GameKit 2.2.2 Xcode 16.2 I need information on what could be the cause of this, if it's a SDK issue, a lack of filling information somewhere, if it's some data compatibility issue (maybe data on the app that's not the same on the appstoreconnect or developer?), or if it's possible to verify the authentication data manually to investigate.

App Rejected stating "Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage" Issue Description One or more purpose strings in the app do not sufficiently explain the use of protected resources. Purpose strings must clearly and completely describe the app's use of data and, in most cases, provide an example of how the data will be used. My App is simple using MusicKit. My app has only two buttons and the user just taps them. ・search button : Search for Apple Music with auto-generated text and play previews. ・listen button : Listen to searched songs on Apple Music. NSAppleMusicUsageDescription key is "the app requires Apple Music access to search for songs and to play the searched songs." I don't know how to fix it. Please let me know some advice.

Hi, My admin account is locked and I have only one admin role account so that I can not maintain my applications that is published also I can not give permissions other developer account as admin role. I send mail and contact apple developer account support but no-one is helped me and they didnt answer me why my account is locked!!!. They didn't give me any support and help to retake my admin account and didn't reset my password although I sent my all documentation about my company. I am waiting for 15 days to solve this problem and distribute new release my application versions. So how can I recover my admin account ? Does anybody have any suggestion? Please contact with me.......... Opened Case IDs : 102546359173 , 102545233982 , 102548896020 Thanks,

I have an application that uses WeatherKit for which I use the registered identifier com.[mycompanyname].[myappname] . I'm now developing a second application using WeatherKit, so I need to create a new identifier on https://developer.apple.com/account/resources/identifiers/add/appId/bundle so that WeatherKit will recognize requests from com.[mycompanyname].[myappname2]. (in this post, I'm using "[xxx]" instead of the real strings) When I go to create an identifier for the new app, I get the error message: An attribute in the provided entity has invalid value An App ID with Identifier 'com.[mycompanyname].[myappname2]' is not available. Please enter a different string. Can anybody explain why I can't register the new app name, and how I can fix this?

Hello everyone, I recently purchased a company (AAA) and renamed it to BBB. While the name has been updated locally in the Czech DUNS database, I’ve been informed it could take 4–6 weeks for the new name to appear internationally. When I attempt to enroll in the Apple Developer Program, I still see the old company name (AAA). I’m worried about losing valuable time if I have to wait for the international DUNS update. Is there any way to proceed with the enrollment under the old name and then update it to the new name later once the global DUNS data is refreshed? Or is there a way to expedite the update process? Any insights or experiences would be greatly appreciated! Thank you.