Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Enrollment Still Pending 3 Weeks Post-Payment - Case ID:
I am reaching out to escalate an issue regarding my Apple Developer Program enrollment, which remains incomplete and marked as "Pending" or "In Review," despite my payment being processed three weeks ago. I received the order confirmation but have not yet received my membership activation email, nor can I access the developer tools or App Store Connect. This three-week delay is causing significant setbacks for our production and testing schedules. there is no communication at all.
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Unable to Submit Reinstatement Request After Account Termination
Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.
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Not receiving any support for Developer Account
Hello, I am trying to Enroll in Developer account, but it keep showing to contact the support. I created the ticket on 30 Aug, 2026 but no one is responding. I tried to connect with the call, but even after waiting for more than 30 mins (multiple times) no one is on another side. My ticket ID is: 20000151670373 How do I get my account enrolled and publish my apps? Any help would be appreciated. Warm Regards
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False-Positive Filter Blocking Bulgarian Entity Term "EOOD" on Developer Portal and Email Servers
The word "EOOD" is flagged by the developer.apple and by your email server/client which results in not beeing able to upload files and send emails to support. The developer.apple site does not allow you to have this word in the description for the uploaded files. Go to https://developer.apple.com/contact/file-upload/ and upload a file(any), add this as description: ################################################################################################################ About the discrepancy - EOOD & LTD., in Bulgaria the companies with status: "Sole proprietorship with limited liability" are called "EOOD", so LTD is the international standard but in Bulgaria it's called "EOOD". You can check this here: https://euroformat.eu/documents-for-registering-ltd-eood-and-ood-in-bulgaria-for-foreigners/ https://www.mi.government.bg/en/business-handbook-for-sme/choice-of-legal-form-registration-documents-and-procedure/#id11en ################################################################################################################ The input gets red => can't upload this file. Why this is a problem - because apple support asked me to explain the difference between LTD and EOOD. The bug in email server/client is pretty much the same - sending email which contains EOOD does not get delivered to your support. You can try sending the same text I provided for the file description.
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Apple Developer Program enrollment stuck – support case unresolved
Hello, I am having an ongoing issue with my Apple Developer Program enrollment. My enrollment has remained pending even after following the instructions provided by Apple Developer Support and attempting to complete the membership/payment process. I already contacted Apple Developer Support multiple times, but the issue is still unresolved and I have not received a clear explanation of what is preventing my membership from being activated. Support Case: 20000137498292 Enrollment ID: 3S93NRC4F9 The account continues to show that the membership needs to be purchased / activated, although I have already followed the enrollment instructions. This is currently blocking the release of my app, RIVULT, on the App Store. Could someone from Apple Developer Relations please help escalate or review this case and advise what action is still required? I would especially like to know whether: The enrollment is under manual review. There is a problem with the payment. Identity or compliance verification is pending. I need to provide any additional information. I do not want to submit another payment until the status of the previous enrollment/payment attempts is clarified. Thank you.
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Beta Test
🎵 CERCO BETA TESTER ITALIANI PER EVENTFLOW Sto sviluppando EventFlow, un’applicazione per Mac pensata per gestire in modo semplice musica ed effetti sonori durante piccoli eventi. È adatta, per esempio, a: • corsi e seminari; • meditazioni e bagni sonori; • cerimonie; • spettacoli e presentazioni; • eventi olistici; • piccoli eventi gestiti da una sola persona. L’idea nasce da un problema concreto: durante un evento può essere complicato cercare velocemente una canzone, cambiare musica, regolare il volume, avviare un effetto o creare una transizione senza perdere la concentrazione. EventFlow permette di preparare in anticipo i brani dividendoli in colonne, trovarli rapidamente e controllare la riproduzione da un’unica schermata. In base alla versione disponibile, sarà possibile provare: • creazione di colonne musicali personalizzate; • importazione e organizzazione dei propri file audio; • ricerca immediata dei brani; • riproduzione, pausa e volume; • effetti sonori; • transizioni e sfumature tra i brani; • salvataggio della libreria; • esportazione e trasferimento della musica su un altro Mac; • controllo remoto tramite iPhone, iPad e Apple Watch. Il Mac gestisce la musica e la riproduzione. iPhone, iPad e Apple Watch vengono utilizzati come controller remoti. Non è necessario essere sviluppatori, tecnici audio o DJ. Cerco anche persone che non hanno mai utilizzato programmi musicali, perché uno degli obiettivi principali è capire se EventFlow sia realmente facile da usare. COSA SERVE PER PARTECIPARE • un Mac aggiornato; • alcuni file musicali propri da usare per la prova; • circa 30-45 minuti per il primo test; • disponibilità a segnalare con sincerità errori, rallentamenti o passaggi poco chiari; • facoltativamente, un iPhone, iPad o Apple Watch per provare il controllo remoto. COSA CHIEDO DI PROVARE Installare e aprire EventFlow. Creare alcune colonne musicali. Importare dei brani. Provare ricerca, riproduzione, pausa, volume ed effetti. Provare le transizioni tra due canzoni. Chiudere e riaprire l’app per verificare che i dati rimangano salvati. Collegare un controller remoto, se disponibile. Segnalare tutto ciò che risulta lento, confuso, mancante o non funzionante. Non cerco recensioni positive. Cerco persone disponibili a dirmi chiaramente cosa non funziona e cosa dovrebbe essere migliorato. Essendo una versione beta, potrebbero essere presenti errori. Consiglio quindi di effettuare inizialmente le prove a casa e di non utilizzare la prima versione durante un evento importante. Ai primi 10 tester che completeranno realmente le prove e invieranno un feedback dettagliato offrirò gratuitamente la licenza definitiva di EventFlow. Chi è interessato può scriverlo Grazie a chi vorrà aiutarmi a rendere EventFlow più semplice, stabile e affidabile.
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new enrollment pending
I applied for the mobile developer program. When I reached the payment stage, it asked me to pay approximately 1500 Egyptian pounds. I paid and waited for activation, but it didn't happen. I went to the website to follow up on the activation and found it telling me to click here to complete my account, and it took me to the payment stage again. This time the amount was $99. I thought the activation was delayed because of the small initial amount. I decided to pay again, believing that activation would happen quickly. But unfortunately, the amount was deducted, and nothing happened. The money has now been withdrawn twice, and I can't find anyone to help me. Most importantly, I have a project I want to start as soon as possible.
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Long Wait on Migration To Business Account
Is it normal to take a long time between requesting a migration from personal to business account? I requested it three weeks ago. I got an email pretty soon after and said to email back when I was ready to do it. I emailed back and said to please start it. I haven’t heard anything at all since!! is anyone aware of anything that I can do to help the process or know what I might be missing?? It’s disappointing because my app is ready (Has been) and is somewhat seasonal.. time is running out for the prime time of year it would be successful. I know the team is busy, but it’s just soooo disappointing.
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D-U-N-S case auto-closed as "insufficient information" — before a one-day deadline even ended
I'm going through Company/Organization enrollment in Egypt. D&B's local representative there emailed me on 30 August 2026 requesting a set of documents (questionnaire, registration extract, tax document, ID, declaration letter) — with a deadline of 31 August 2026. That's roughly one business day to gather and prepare everything. On the morning of 31 August 2026 (the deadline day itself, ~06:36 AM UTC — the very morning of the day, the deadline hadn't even ended yet), I received an automated email from D&B's iResearch system saying my case had been "resolved" as "D-U-N-S Number could not be created — Insufficient information provided," noting that an official correspondence had been sent but no reply had been received yet. while we're still in the morning of the only day they gave me as deadline. Later that same day, 31 August 2026 — still within the original deadline — I sent my complete reply to the local representative with all requested documents, including a signed and bank-verified declaration letter. My best guess is that this is two disconnected systems on two different clocks: the automated global case running its own internal timeout logic, separate from the human deadline the local rep set for their own manual process — a coordination gap between systems, not the local rep actually missing anything or breaking their own rule. My question: given the deadline was only ever 31 August, and the automated system closed my case as "no reply" on the morning of that same day (before the day was even over, before the day even started), does this closed status mean anything negative? Is a direct reply to the local representative, sent within the original deadline, enough to move things forward — or does a case auto-closed like this need to be explicitly reopened/relinked? Has anyone dealt with a one-day-turnaround request like this and had it auto-close prematurely? What I want to know: is that read correct? Does an automated "case resolved / insufficient information" status from the global system carry any actual weight if the local representative received my reply within the deadline they set — or is this genuinely just a stale, disconnected status that the local rep can override once they process what I sent? Has anyone seen this exact split between an automated case and a human-set deadline, and can confirm which side actually governs the outcome?
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Notarization Error 7000: Team ID Blocked on Backend (Case 20000128878099)
Hello, Our team has been completely blocked for over 13 days trying to notarize our macOS desktop application for external distribution via Developer ID. Every single submission to the notary service fails immediately with statusCode: 7000 and issues: null. The exact error returned by xcrun notarytool is: "Team is not yet configured for notarization. Please contact Developer Programs Support..." We have already confirmed this is an account-level backend restriction rather than a code-signing or binary packaging issue. To prove this, we submitted signed raw system binaries (copies of /bin/cat and /bin/echo with no app content) and they were rejected with the identical Team 7000 error code. Our Free Apps Agreement is active, and our tax/compliance forms are completely up to date. We opened a high-priority ticket with Developer Support (Case #20000128878099), but the initial front-line response was a generic boilerplate macro telling us to complete iOS App Notarization metadata fields and accept the EU Alternative Marketplace Addendum. None of this applies to a standard macOS application distributed outside the Mac App Store. Team Details: • Team ID: QDH4N9GF75 (Metafix Fintech LLC) • Platform: macOS • Tooling: xcrun notarytool Recent Submission Request IDs (All rejected identically with issues: null): • 360351f5-72b5-4f60-949b-531bf3c0e514 • dfaae647-250d-463d-b0e9-8f8f0738bd95 • e8950d1b-5bdc-41f5-8379-da6ba3311941 Could a Developer Relations engineer or community manager please flag this case internally? Our team profile requires a manual configuration adjustment or provision reset on Apple's backend to enable the Developer ID Notary capability for our Team ID. Thank you, Jobson
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Notarization rejected with statusCode 7000 "Team is not yet configured for notarization" — support case open for a week, no ETA
Every notarytool submission from my team is rejected before analysis: statusCode 7000 — "Team is not yet configured for notarization. Please contact Developer Programs Support…" Latest submission ID: 15c77a26-4ebc-4e01-b9c6-c5871ab2aeec (Aug 26). The package itself is fine — Developer ID Application certificate, hardened runtime, secure timestamp, issues: null in the log. Context: the same team (32NT5Y39TG) successfully notarized this application in May 2021. The membership lapsed later and was renewed in November 2025; all agreements are accepted. It looks like the notarization entitlement was not restored on the team when the membership was reactivated. I have done what the message says: Developer Programs Support case 20000145991521 has been open since Aug 24 (first report Aug 19). It was "escalated to engineering" on Aug 24 after I supplied system info and storefront, and there has been no update since. Meanwhile a finished release is on hold. Two questions: Is there anything on the developer's side that can cause 7000 after a membership renewal, or is it purely a server-side flag? Is there any way to get this case moving? A week for a flag toggle is hard to explain to users. Thanks.
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Issue connecting Service IDs for Apple OAuth
Hi Apple Developers, I am attempting to create a Apple Sign In capability for a web app and I have attempted to configure my Services ID configuration on 2 devices in 4 browsers and I am unable to select Web Authentication Configuration > Website URLs from the list that I have added. I figured it would be easiest to share a video demonstrating what I am trying to do and proving that I cannot accomplish it. https://www.loom.com/share/b927b398ef2648e39e60c0fc76791c90 Any ideas?
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Enrollment in Developer Program
I applied on the August 19th to the the developer program but not heard anything back apart from one email from Apple EU acknowledging the application and a request for documents. I'd like to know if I have given the correct documents and what is holding up the application and why it is taking nearly 2 weeks to even hear anything back? I even tried calling but was on hold for 30 minutes in which I gave up in frustration. I opened a case last week via email but heard nothing back from that either (Case ID: 20000147133118). It appears my application just for the developer program is stuck and it's frustrating as I'd like to make some progress with the development. If anyone from Apple is reading this please get in touch or look at my application and let me know if I have satisfied the criteria and if not what steps needs to be taken to ensure this is the case?
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ApplePayCancelEvent with "unknown" sessionError after biometric verification
Hello everyone, We are experiencing an issue with our Apple Pay integration on a Magento 2 store using the Rootways Authorize.net module. Standard Credit Card and Google Pay transactions are processing without issue, but Apple Pay transactions are failing immediately after user authentication. Issue Description The Apple Pay payment sheet opens correctly, and the customer is prompted for biometric verification. Immediately after completing the biometric verification, the UI spins briefly and then states that the payment failed. Technical Details & Console Logs Reviewing the browser developer console during the failure reveals the following sequence: Merchant Validation Success: The rw_onvalidatemerchant function executes successfully. The promise returns as "fulfilled" and generates the proper payload, including the merchantSessionIdentifier, nonce, and signature for our domain (2b5eae029c.nxcli.io). Cancel Event Triggered: Shortly after successful validation, an ApplePayCancelEvent is thrown while a promise is still "pending". Unknown Session Error: Within this cancel event, the sessionError returns a code of "unknown" with an empty info: {} object. Context Error: We are also seeing a strict mode JavaScript error in the object prototype reading: TypeError: 'arguments', 'callee', and 'caller' cannot be accessed in this context. Environment details: Platform: Magento 2 Payment Module: Rootways Authorize.net Domain: 2b5eae029c.nxcli.io Has anyone encountered this specific sequence of events or seen this strict mode JS error trigger an ApplePayCancelEvent? Any guidance on why the session triggers a cancel event post-verification—or suggestions on how to further debug this "unknown" session error—would be greatly appreciated. Thank you!
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Organization enrollment stuck for 7+ weeks - no email reply, phone support unreachable (Poland/EU)
I'm trying to complete an Organization enrollment and it has been stuck for over seven weeks with no response from Apple. Timeline: Earlier: submitted all the documents that were requested, and was then asked to fill in the enrollment form again from scratch. 8 July 2026 — submitted the new enrollment request. Received the standard "We've received your enrollment request" email, saying I'd be contacted once my authority to bind the organization has been verified. 22 July 2026 - replied to that email asking for a status update. No response, not even an acknowledgement. Since then - nothing. I've called Developer Program Support several times and waited on hold for roughly an hour each time without ever reaching a person. The legal entity is a Polish limited company (sp. z o.o.) with a D-U-N-S number, and I am the person authorised to sign on its behalf. Nothing in my account shows what, if anything, is blocking the verification. My questions: Is there any channel that actually gets a response for a stalled enrollment in Europe, other than the phone line and the reply-to address on the enrollment confirmation email? If an Apple employee sees this: I can provide the Enrollment ID - happy to share whatever is needed to get this looked at. Any pointer would be genuinely appreciated. I can't ship anything and I have no way to find out what's holding it up.
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Enrollment Still Pending 3 Weeks Post-Payment - Case ID:
I am reaching out to escalate an issue regarding my Apple Developer Program enrollment, which remains incomplete and marked as "Pending" or "In Review," despite my payment being processed three weeks ago. I received the order confirmation but have not yet received my membership activation email, nor can I access the developer tools or App Store Connect. This three-week delay is causing significant setbacks for our production and testing schedules. there is no communication at all.
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Unable to Submit Reinstatement Request After Account Termination
Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.
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Not receiving any support for Developer Account
Hello, I am trying to Enroll in Developer account, but it keep showing to contact the support. I created the ticket on 30 Aug, 2026 but no one is responding. I tried to connect with the call, but even after waiting for more than 30 mins (multiple times) no one is on another side. My ticket ID is: 20000151670373 How do I get my account enrolled and publish my apps? Any help would be appreciated. Warm Regards
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False-Positive Filter Blocking Bulgarian Entity Term "EOOD" on Developer Portal and Email Servers
The word "EOOD" is flagged by the developer.apple and by your email server/client which results in not beeing able to upload files and send emails to support. The developer.apple site does not allow you to have this word in the description for the uploaded files. Go to https://developer.apple.com/contact/file-upload/ and upload a file(any), add this as description: ################################################################################################################ About the discrepancy - EOOD & LTD., in Bulgaria the companies with status: "Sole proprietorship with limited liability" are called "EOOD", so LTD is the international standard but in Bulgaria it's called "EOOD". You can check this here: https://euroformat.eu/documents-for-registering-ltd-eood-and-ood-in-bulgaria-for-foreigners/ https://www.mi.government.bg/en/business-handbook-for-sme/choice-of-legal-form-registration-documents-and-procedure/#id11en ################################################################################################################ The input gets red => can't upload this file. Why this is a problem - because apple support asked me to explain the difference between LTD and EOOD. The bug in email server/client is pretty much the same - sending email which contains EOOD does not get delivered to your support. You can try sending the same text I provided for the file description.
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Apple Developer Program enrollment stuck – support case unresolved
Hello, I am having an ongoing issue with my Apple Developer Program enrollment. My enrollment has remained pending even after following the instructions provided by Apple Developer Support and attempting to complete the membership/payment process. I already contacted Apple Developer Support multiple times, but the issue is still unresolved and I have not received a clear explanation of what is preventing my membership from being activated. Support Case: 20000137498292 Enrollment ID: 3S93NRC4F9 The account continues to show that the membership needs to be purchased / activated, although I have already followed the enrollment instructions. This is currently blocking the release of my app, RIVULT, on the App Store. Could someone from Apple Developer Relations please help escalate or review this case and advise what action is still required? I would especially like to know whether: The enrollment is under manual review. There is a problem with the payment. Identity or compliance verification is pending. I need to provide any additional information. I do not want to submit another payment until the status of the previous enrollment/payment attempts is clarified. Thank you.
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Beta Test
🎵 CERCO BETA TESTER ITALIANI PER EVENTFLOW Sto sviluppando EventFlow, un’applicazione per Mac pensata per gestire in modo semplice musica ed effetti sonori durante piccoli eventi. È adatta, per esempio, a: • corsi e seminari; • meditazioni e bagni sonori; • cerimonie; • spettacoli e presentazioni; • eventi olistici; • piccoli eventi gestiti da una sola persona. L’idea nasce da un problema concreto: durante un evento può essere complicato cercare velocemente una canzone, cambiare musica, regolare il volume, avviare un effetto o creare una transizione senza perdere la concentrazione. EventFlow permette di preparare in anticipo i brani dividendoli in colonne, trovarli rapidamente e controllare la riproduzione da un’unica schermata. In base alla versione disponibile, sarà possibile provare: • creazione di colonne musicali personalizzate; • importazione e organizzazione dei propri file audio; • ricerca immediata dei brani; • riproduzione, pausa e volume; • effetti sonori; • transizioni e sfumature tra i brani; • salvataggio della libreria; • esportazione e trasferimento della musica su un altro Mac; • controllo remoto tramite iPhone, iPad e Apple Watch. Il Mac gestisce la musica e la riproduzione. iPhone, iPad e Apple Watch vengono utilizzati come controller remoti. Non è necessario essere sviluppatori, tecnici audio o DJ. Cerco anche persone che non hanno mai utilizzato programmi musicali, perché uno degli obiettivi principali è capire se EventFlow sia realmente facile da usare. COSA SERVE PER PARTECIPARE • un Mac aggiornato; • alcuni file musicali propri da usare per la prova; • circa 30-45 minuti per il primo test; • disponibilità a segnalare con sincerità errori, rallentamenti o passaggi poco chiari; • facoltativamente, un iPhone, iPad o Apple Watch per provare il controllo remoto. COSA CHIEDO DI PROVARE Installare e aprire EventFlow. Creare alcune colonne musicali. Importare dei brani. Provare ricerca, riproduzione, pausa, volume ed effetti. Provare le transizioni tra due canzoni. Chiudere e riaprire l’app per verificare che i dati rimangano salvati. Collegare un controller remoto, se disponibile. Segnalare tutto ciò che risulta lento, confuso, mancante o non funzionante. Non cerco recensioni positive. Cerco persone disponibili a dirmi chiaramente cosa non funziona e cosa dovrebbe essere migliorato. Essendo una versione beta, potrebbero essere presenti errori. Consiglio quindi di effettuare inizialmente le prove a casa e di non utilizzare la prima versione durante un evento importante. Ai primi 10 tester che completeranno realmente le prove e invieranno un feedback dettagliato offrirò gratuitamente la licenza definitiva di EventFlow. Chi è interessato può scriverlo Grazie a chi vorrà aiutarmi a rendere EventFlow più semplice, stabile e affidabile.
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No awnsers from Apple Developper Program Enrollment
Hello, everyone. I enrolled for appleve developer program, it pass some weeks and I got no awnser. I didn`t have been debt the 99$ too, but I still got no response neither postive or negative about my enrollment.
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new enrollment pending
I applied for the mobile developer program. When I reached the payment stage, it asked me to pay approximately 1500 Egyptian pounds. I paid and waited for activation, but it didn't happen. I went to the website to follow up on the activation and found it telling me to click here to complete my account, and it took me to the payment stage again. This time the amount was $99. I thought the activation was delayed because of the small initial amount. I decided to pay again, believing that activation would happen quickly. But unfortunately, the amount was deducted, and nothing happened. The money has now been withdrawn twice, and I can't find anyone to help me. Most importantly, I have a project I want to start as soon as possible.
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Enrollment has been “processing” for three weeks!!!
I am so very disappointed with the time that takes for my Apple developer account to be processed! it has been more than three weeks and no word heard yet!
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Long Wait on Migration To Business Account
Is it normal to take a long time between requesting a migration from personal to business account? I requested it three weeks ago. I got an email pretty soon after and said to email back when I was ready to do it. I emailed back and said to please start it. I haven’t heard anything at all since!! is anyone aware of anything that I can do to help the process or know what I might be missing?? It’s disappointing because my app is ready (Has been) and is somewhat seasonal.. time is running out for the prime time of year it would be successful. I know the team is busy, but it’s just soooo disappointing.
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D-U-N-S case auto-closed as "insufficient information" — before a one-day deadline even ended
I'm going through Company/Organization enrollment in Egypt. D&B's local representative there emailed me on 30 August 2026 requesting a set of documents (questionnaire, registration extract, tax document, ID, declaration letter) — with a deadline of 31 August 2026. That's roughly one business day to gather and prepare everything. On the morning of 31 August 2026 (the deadline day itself, ~06:36 AM UTC — the very morning of the day, the deadline hadn't even ended yet), I received an automated email from D&B's iResearch system saying my case had been "resolved" as "D-U-N-S Number could not be created — Insufficient information provided," noting that an official correspondence had been sent but no reply had been received yet. while we're still in the morning of the only day they gave me as deadline. Later that same day, 31 August 2026 — still within the original deadline — I sent my complete reply to the local representative with all requested documents, including a signed and bank-verified declaration letter. My best guess is that this is two disconnected systems on two different clocks: the automated global case running its own internal timeout logic, separate from the human deadline the local rep set for their own manual process — a coordination gap between systems, not the local rep actually missing anything or breaking their own rule. My question: given the deadline was only ever 31 August, and the automated system closed my case as "no reply" on the morning of that same day (before the day was even over, before the day even started), does this closed status mean anything negative? Is a direct reply to the local representative, sent within the original deadline, enough to move things forward — or does a case auto-closed like this need to be explicitly reopened/relinked? Has anyone dealt with a one-day-turnaround request like this and had it auto-close prematurely? What I want to know: is that read correct? Does an automated "case resolved / insufficient information" status from the global system carry any actual weight if the local representative received my reply within the deadline they set — or is this genuinely just a stale, disconnected status that the local rep can override once they process what I sent? Has anyone seen this exact split between an automated case and a human-set deadline, and can confirm which side actually governs the outcome?
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Notarization Error 7000: Team ID Blocked on Backend (Case 20000128878099)
Hello, Our team has been completely blocked for over 13 days trying to notarize our macOS desktop application for external distribution via Developer ID. Every single submission to the notary service fails immediately with statusCode: 7000 and issues: null. The exact error returned by xcrun notarytool is: "Team is not yet configured for notarization. Please contact Developer Programs Support..." We have already confirmed this is an account-level backend restriction rather than a code-signing or binary packaging issue. To prove this, we submitted signed raw system binaries (copies of /bin/cat and /bin/echo with no app content) and they were rejected with the identical Team 7000 error code. Our Free Apps Agreement is active, and our tax/compliance forms are completely up to date. We opened a high-priority ticket with Developer Support (Case #20000128878099), but the initial front-line response was a generic boilerplate macro telling us to complete iOS App Notarization metadata fields and accept the EU Alternative Marketplace Addendum. None of this applies to a standard macOS application distributed outside the Mac App Store. Team Details: • Team ID: QDH4N9GF75 (Metafix Fintech LLC) • Platform: macOS • Tooling: xcrun notarytool Recent Submission Request IDs (All rejected identically with issues: null): • 360351f5-72b5-4f60-949b-531bf3c0e514 • dfaae647-250d-463d-b0e9-8f8f0738bd95 • e8950d1b-5bdc-41f5-8379-da6ba3311941 Could a Developer Relations engineer or community manager please flag this case internally? Our team profile requires a manual configuration adjustment or provision reset on Apple's backend to enable the Developer ID Notary capability for our Team ID. Thank you, Jobson
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Notarization rejected with statusCode 7000 "Team is not yet configured for notarization" — support case open for a week, no ETA
Every notarytool submission from my team is rejected before analysis: statusCode 7000 — "Team is not yet configured for notarization. Please contact Developer Programs Support…" Latest submission ID: 15c77a26-4ebc-4e01-b9c6-c5871ab2aeec (Aug 26). The package itself is fine — Developer ID Application certificate, hardened runtime, secure timestamp, issues: null in the log. Context: the same team (32NT5Y39TG) successfully notarized this application in May 2021. The membership lapsed later and was renewed in November 2025; all agreements are accepted. It looks like the notarization entitlement was not restored on the team when the membership was reactivated. I have done what the message says: Developer Programs Support case 20000145991521 has been open since Aug 24 (first report Aug 19). It was "escalated to engineering" on Aug 24 after I supplied system info and storefront, and there has been no update since. Meanwhile a finished release is on hold. Two questions: Is there anything on the developer's side that can cause 7000 after a membership renewal, or is it purely a server-side flag? Is there any way to get this case moving? A week for a flag toggle is hard to explain to users. Thanks.
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Issue connecting Service IDs for Apple OAuth
Hi Apple Developers, I am attempting to create a Apple Sign In capability for a web app and I have attempted to configure my Services ID configuration on 2 devices in 4 browsers and I am unable to select Web Authentication Configuration > Website URLs from the list that I have added. I figured it would be easiest to share a video demonstrating what I am trying to do and proving that I cannot accomplish it. https://www.loom.com/share/b927b398ef2648e39e60c0fc76791c90 Any ideas?
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Enrollment in Developer Program
I applied on the August 19th to the the developer program but not heard anything back apart from one email from Apple EU acknowledging the application and a request for documents. I'd like to know if I have given the correct documents and what is holding up the application and why it is taking nearly 2 weeks to even hear anything back? I even tried calling but was on hold for 30 minutes in which I gave up in frustration. I opened a case last week via email but heard nothing back from that either (Case ID: 20000147133118). It appears my application just for the developer program is stuck and it's frustrating as I'd like to make some progress with the development. If anyone from Apple is reading this please get in touch or look at my application and let me know if I have satisfied the criteria and if not what steps needs to be taken to ensure this is the case?
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ApplePayCancelEvent with "unknown" sessionError after biometric verification
Hello everyone, We are experiencing an issue with our Apple Pay integration on a Magento 2 store using the Rootways Authorize.net module. Standard Credit Card and Google Pay transactions are processing without issue, but Apple Pay transactions are failing immediately after user authentication. Issue Description The Apple Pay payment sheet opens correctly, and the customer is prompted for biometric verification. Immediately after completing the biometric verification, the UI spins briefly and then states that the payment failed. Technical Details & Console Logs Reviewing the browser developer console during the failure reveals the following sequence: Merchant Validation Success: The rw_onvalidatemerchant function executes successfully. The promise returns as "fulfilled" and generates the proper payload, including the merchantSessionIdentifier, nonce, and signature for our domain (2b5eae029c.nxcli.io). Cancel Event Triggered: Shortly after successful validation, an ApplePayCancelEvent is thrown while a promise is still "pending". Unknown Session Error: Within this cancel event, the sessionError returns a code of "unknown" with an empty info: {} object. Context Error: We are also seeing a strict mode JavaScript error in the object prototype reading: TypeError: 'arguments', 'callee', and 'caller' cannot be accessed in this context. Environment details: Platform: Magento 2 Payment Module: Rootways Authorize.net Domain: 2b5eae029c.nxcli.io Has anyone encountered this specific sequence of events or seen this strict mode JS error trigger an ApplePayCancelEvent? Any guidance on why the session triggers a cancel event post-verification—or suggestions on how to further debug this "unknown" session error—would be greatly appreciated. Thank you!
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Developer Account On Pending since Aug 3
Hey Guys , i bought the 99$ subscription for the enrollment in the Apple developer Ecosystem but it's been like 3 weeks with no updates My account is always on PENDING status My Bank Account was not CHARGED Any idea or help references ?
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Organization enrollment stuck for 7+ weeks - no email reply, phone support unreachable (Poland/EU)
I'm trying to complete an Organization enrollment and it has been stuck for over seven weeks with no response from Apple. Timeline: Earlier: submitted all the documents that were requested, and was then asked to fill in the enrollment form again from scratch. 8 July 2026 — submitted the new enrollment request. Received the standard "We've received your enrollment request" email, saying I'd be contacted once my authority to bind the organization has been verified. 22 July 2026 - replied to that email asking for a status update. No response, not even an acknowledgement. Since then - nothing. I've called Developer Program Support several times and waited on hold for roughly an hour each time without ever reaching a person. The legal entity is a Polish limited company (sp. z o.o.) with a D-U-N-S number, and I am the person authorised to sign on its behalf. Nothing in my account shows what, if anything, is blocking the verification. My questions: Is there any channel that actually gets a response for a stalled enrollment in Europe, other than the phone line and the reply-to address on the enrollment confirmation email? If an Apple employee sees this: I can provide the Enrollment ID - happy to share whatever is needed to get this looked at. Any pointer would be genuinely appreciated. I can't ship anything and I have no way to find out what's holding it up.
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My Apple Developer license is pending
good morning, good afternoon or any time is in your home. Please help me with my account that appear pendant, and I paid on August 23th. If is normal please let me know! Thanks in advance 🙌
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Apple enrollement dont accept my D.U.N.S
hi guys any idea how to get more assistance im trying to register my buisness and the message i reicive is this: The D-U-N-S Number you entered shows an out-of-business status. Please update your D&B profile with the correct information and complete this form again. which it doesnt show out of buisness?
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