Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Automatically Rejected from Apple Developer Program; Denied Explanation
Looking for advice: I've been automatically rejected from Apple's Developer Program without an explanation. Hi everyone, It seems I’ve hit a brick wall, so I’m reaching out to see if anyone here has experienced something similar to this or has any advice or resources to share. I recently attempted to enroll in the Apple Developer Program, but my application was immediately denied after submission. Within one second of submitting my driver’s license, the app stated that Apple was unable to verify my identity and that I needed to reach out to Developer Support for further assistance. When I first contacted Developer Support for clarification, the representative was happy to help. After being taken off hold, she said she couldn't offer any more information, but assured me that I'd later receive an email with further details related to my account and next steps. However, instead of steps to resolve the issue, I received a denial email repeating the same message about being unable to verify my identity (screenshot attached). I’ve since spoken to multiple representatives and supervisors, and, while everyone was initially polite and understanding, it changed after I was taken off hold. Here’s what I’ve been told: The decision is final, and there is no possibility of escalation or appeal. The supervisors themselves, despite being the final decision makers, have no access to the specific reason for applicants’ denial and, thus, could not provide any additional details. I was also invited to join Apple's “Xcode program,” which I found out just means they’ll allow me to buy Xcode from the app store and use it without a developer account (I already do that). Every time a support representative reread the sentence about being “unable to verify [my] identity,” I responded by offering to provide additional forms of identification. However, that offer was never addressed. The last senior advisor I spoke with stated to me over the phone that: She was the highest authority on the matter. There was absolutely no way to escalate the issue further; it was 100% impossible. She physically did not have access to the reason for my denial. Neither she nor anyone else at Apple was able to offer further assistance. I asked this senior advisor to send me an email with the above points in writing, which she said she would do. However, the email I received was a virtual copy-paste of the email from the first support representative, stating the same few sentences verbatim. This has left me deeply confused, especially as no specific reason for denial has been shared, and since I was explicitly denied any opportunity to address (or even get information on) potential issues. I’d like to ask this community: Has anyone else experienced this sort of immediate rejection and/or a refusal to disclose the reason for that rejection? Are there specific guidelines or policies I may have unknowingly violated that I should review? If so, what could be the reason why they’re being withheld from me? Are there any resources or alternative channels I can explore to resolve this issue? I’m so thoroughly confused, and I’m genuinely at a loss with how to move forward. I appreciate any insight or guidance from this community. Thanks so much for taking the time to read! Best regards, David
2
0
935
Nov ’24
problem Apple Developer Program Apple Developer Program Enrollmentwith
I'm trying to enroll in the Apple Developer Program, but I keep encountering this error message: "Your enrollment in the Apple Developer Program could not be completed at this time." Initially, I tried using a newly created Apple ID, and when that didn’t work, I attempted it with my older Apple ID. Unfortunately, I received the same error both times. Has anyone experienced this issue or knows what might be causing it? Any insights would be greatly appreciated!
3
1
286
Nov ’24
Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
4
2
826
Dec ’24
how long does it take to get apple developer account approved?
I'm at my wit's end with Apple's ridiculous timeframes! They promise 2 days but then completely ghost you for weeks. Here I am, literally trying to give them my money and get things moving, but it's like hitting a brick wall over and over. I've tried everything - even set up a whole separate account - and what do I get? Just more 'pending' status. No updates, no explanations, just endless waiting. How is it possible for a trillion-dollar company to make something as simple as accepting payment so infuriatingly difficult?
3
0
403
Feb ’25
Company Developer Account locked
Hi everyone! Writing this from my personal Developer Account but this is related to my other account, enrolled under my startup organization account. Sunday morning I've started finalizing a feature on my startup that I've worked on with my colleagues for over a year already. I've pushed the code as usual, wanted to do a internal TestFlight build and I was apparently logged out on Xcode from my account. Thought it's no big deal - went to log in in Xcode Settings -> Account but my attempt was unsuccessful - I was presented a message stating "Unknown error occurred". Weird, but then I tried to use the browser to login into App Store Connect using the following account - I was met with the same message. Alright, I thought I might need to reset my password - clicked on Forgot Password and started the reset password flow. To my surprise, I am presented a new message, stating - Your account has been locked and I need to verify my phone number to request access to this account. I proceed, enter my phone number associated with the account and click continue. I am the presented with the message that my Account Access is Requested and I need to wait up to a day. I then also decided to check Keychain and well, surprise surprise - all my certificates have also been revoked from keychain, both development and distribution. Well, I wake up this morning to the following email: And attempting to login/reset password now presents a message stating that my account is now LOCKED: I've been an Apple Developer for more than 7 years. I've had multiple Developer accounts. This is the first time I'm seeing such things. Please, someone explain what is going on and how can I verify my identity with apple to access my account? I cannot release a new version of our startup's app. We are suffering business losses due to failing to meet a deadline with a potential client. I cannot believe such things are happening.
9
11
1.3k
Feb ’25
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
3
3
400
Mar ’25
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
2
0
290
Apr ’25
Urgent: Developer Account Locked After Payment – No Access or Refund
Hello, I recently enrolled in the Apple Developer Program and paid the $99 fee. Before I could even submit my app or access any services, my Apple ID was locked without warning or explanation. I received no specific communication, and I am now unable to log in, request support, or access the developer tools I paid for. Apple has effectively taken payment without providing the service. I am a legitimate developer and would appreciate a review of my case, a refund, or a clear explanation of what went wrong.
1
0
175
Apr ’25
Not receiving invitation for developer account
Hi to whom it may concern, My company has hired an outsource to help us in developing our mobile app. But the person haven't received any invitation email to create developer account for their email company domain. The outsource company has checked with their infra team, either the invitation email was blocked, but it wasn't. Is there any solution for this? as summary my current company is inviting an outsource that used their company email to create developer account. but the email hasn't reached their end.
0
0
72
Apr ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
1
0
109
Apr ’25
Urgent help!! Apple developer account still not approved
I have been waiting almost 2 months for my Apple developer account to be approved. I am unable to reach Apple even though I have submitted a ticket and made phone calls and requested to escalate. I have an event at the end of next week so I need the account approved so that I can upload the app. Can someone help? I am really desperate. Im based in Saudi Arabia And have provided all the requested documents from Apple.
0
1
116
Apr ’25
Cannot renew membership after expiration.
I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.
0
2
71
Apr ’25
New Trouble with Over-the-Air Installs
All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff
0
0
68
Apr ’25
Change from Individual to Organization
I recently change from Individual to Organization and waiting approval from apple. Apple kindly please approve my changes so that I could submit my APP immediately. Thanks for this platform.
Replies
1
Boosts
0
Views
223
Activity
Nov ’24
Automatically Rejected from Apple Developer Program; Denied Explanation
Looking for advice: I've been automatically rejected from Apple's Developer Program without an explanation. Hi everyone, It seems I’ve hit a brick wall, so I’m reaching out to see if anyone here has experienced something similar to this or has any advice or resources to share. I recently attempted to enroll in the Apple Developer Program, but my application was immediately denied after submission. Within one second of submitting my driver’s license, the app stated that Apple was unable to verify my identity and that I needed to reach out to Developer Support for further assistance. When I first contacted Developer Support for clarification, the representative was happy to help. After being taken off hold, she said she couldn't offer any more information, but assured me that I'd later receive an email with further details related to my account and next steps. However, instead of steps to resolve the issue, I received a denial email repeating the same message about being unable to verify my identity (screenshot attached). I’ve since spoken to multiple representatives and supervisors, and, while everyone was initially polite and understanding, it changed after I was taken off hold. Here’s what I’ve been told: The decision is final, and there is no possibility of escalation or appeal. The supervisors themselves, despite being the final decision makers, have no access to the specific reason for applicants’ denial and, thus, could not provide any additional details. I was also invited to join Apple's “Xcode program,” which I found out just means they’ll allow me to buy Xcode from the app store and use it without a developer account (I already do that). Every time a support representative reread the sentence about being “unable to verify [my] identity,” I responded by offering to provide additional forms of identification. However, that offer was never addressed. The last senior advisor I spoke with stated to me over the phone that: She was the highest authority on the matter. There was absolutely no way to escalate the issue further; it was 100% impossible. She physically did not have access to the reason for my denial. Neither she nor anyone else at Apple was able to offer further assistance. I asked this senior advisor to send me an email with the above points in writing, which she said she would do. However, the email I received was a virtual copy-paste of the email from the first support representative, stating the same few sentences verbatim. This has left me deeply confused, especially as no specific reason for denial has been shared, and since I was explicitly denied any opportunity to address (or even get information on) potential issues. I’d like to ask this community: Has anyone else experienced this sort of immediate rejection and/or a refusal to disclose the reason for that rejection? Are there specific guidelines or policies I may have unknowingly violated that I should review? If so, what could be the reason why they’re being withheld from me? Are there any resources or alternative channels I can explore to resolve this issue? I’m so thoroughly confused, and I’m genuinely at a loss with how to move forward. I appreciate any insight or guidance from this community. Thanks so much for taking the time to read! Best regards, David
Replies
2
Boosts
0
Views
935
Activity
Nov ’24
Apple Developer Enrollment
Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.
Replies
1
Boosts
1
Views
216
Activity
Nov ’24
problem Apple Developer Program Apple Developer Program Enrollmentwith
I'm trying to enroll in the Apple Developer Program, but I keep encountering this error message: "Your enrollment in the Apple Developer Program could not be completed at this time." Initially, I tried using a newly created Apple ID, and when that didn’t work, I attempted it with my older Apple ID. Unfortunately, I received the same error both times. Has anyone experienced this issue or knows what might be causing it? Any insights would be greatly appreciated!
Replies
3
Boosts
1
Views
286
Activity
Nov ’24
Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
Replies
4
Boosts
2
Views
826
Activity
Dec ’24
About Pocket Tunnel Permissions
When my users are using my app, I want to transmit encrypted information through a VPN, and I need to use the Packet Tunnel permission. How can I apply for the Packet Tunnel permission? Is it through a Hotspot Helper Request?
Replies
1
Boosts
0
Views
229
Activity
Jan ’25
how long does it take to get apple developer account approved?
I'm at my wit's end with Apple's ridiculous timeframes! They promise 2 days but then completely ghost you for weeks. Here I am, literally trying to give them my money and get things moving, but it's like hitting a brick wall over and over. I've tried everything - even set up a whole separate account - and what do I get? Just more 'pending' status. No updates, no explanations, just endless waiting. How is it possible for a trillion-dollar company to make something as simple as accepting payment so infuriatingly difficult?
Replies
3
Boosts
0
Views
403
Activity
Feb ’25
Application still pending
Have tried to join the developer programme and says its still pending after 3 days. Anyone any idea how long the procedure takes??
Replies
14
Boosts
6
Views
1.6k
Activity
Feb ’25
Company Developer Account locked
Hi everyone! Writing this from my personal Developer Account but this is related to my other account, enrolled under my startup organization account. Sunday morning I've started finalizing a feature on my startup that I've worked on with my colleagues for over a year already. I've pushed the code as usual, wanted to do a internal TestFlight build and I was apparently logged out on Xcode from my account. Thought it's no big deal - went to log in in Xcode Settings -> Account but my attempt was unsuccessful - I was presented a message stating "Unknown error occurred". Weird, but then I tried to use the browser to login into App Store Connect using the following account - I was met with the same message. Alright, I thought I might need to reset my password - clicked on Forgot Password and started the reset password flow. To my surprise, I am presented a new message, stating - Your account has been locked and I need to verify my phone number to request access to this account. I proceed, enter my phone number associated with the account and click continue. I am the presented with the message that my Account Access is Requested and I need to wait up to a day. I then also decided to check Keychain and well, surprise surprise - all my certificates have also been revoked from keychain, both development and distribution. Well, I wake up this morning to the following email: And attempting to login/reset password now presents a message stating that my account is now LOCKED: I've been an Apple Developer for more than 7 years. I've had multiple Developer accounts. This is the first time I'm seeing such things. Please, someone explain what is going on and how can I verify my identity with apple to access my account? I cannot release a new version of our startup's app. We are suffering business losses due to failing to meet a deadline with a potential client. I cannot believe such things are happening.
Replies
9
Boosts
11
Views
1.3k
Activity
Feb ’25
Apple tries to double charge me for enrollment
I enrolled to the program via the Developer app and paid for the subscription, got my receipt. The app now says the enrollment is not available. Xcode says I have no developer account. The Appstore mac app says the subscription is active. The developer website says I need to pay. Again. Is this some kind of scam or what?
Replies
2
Boosts
0
Views
294
Activity
Mar ’25
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
Replies
3
Boosts
3
Views
400
Activity
Mar ’25
Provisioning profile doesn't include the com.apple.developer.music-kit entitlement.
I'm trying to create an app that authenticates to Apple Music using MusicKit but whenever I try to build my profile through eas, I am getting this error: Provisioning profile doesn't include the com.apple.developer.music-kit entitlement. However, my provisioning profile does have MusicKit enabled.
Replies
2
Boosts
3
Views
200
Activity
Mar ’25
Bought Apple Developer but still says "Your Apple Developer Program membership has expired"
I'm not sure how to proceed. I paid for Apple Develoepr Program but not seeing it applied to my account and I still see "Your Apple Developer Program membership has expired.'
Replies
1
Boosts
0
Views
98
Activity
Apr ’25
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
Replies
2
Boosts
0
Views
290
Activity
Apr ’25
Urgent: Developer Account Locked After Payment – No Access or Refund
Hello, I recently enrolled in the Apple Developer Program and paid the $99 fee. Before I could even submit my app or access any services, my Apple ID was locked without warning or explanation. I received no specific communication, and I am now unable to log in, request support, or access the developer tools I paid for. Apple has effectively taken payment without providing the service. I am a legitimate developer and would appreciate a review of my case, a refund, or a clear explanation of what went wrong.
Replies
1
Boosts
0
Views
175
Activity
Apr ’25
Not receiving invitation for developer account
Hi to whom it may concern, My company has hired an outsource to help us in developing our mobile app. But the person haven't received any invitation email to create developer account for their email company domain. The outsource company has checked with their infra team, either the invitation email was blocked, but it wasn't. Is there any solution for this? as summary my current company is inviting an outsource that used their company email to create developer account. but the email hasn't reached their end.
Replies
0
Boosts
0
Views
72
Activity
Apr ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
Replies
1
Boosts
0
Views
109
Activity
Apr ’25
Urgent help!! Apple developer account still not approved
I have been waiting almost 2 months for my Apple developer account to be approved. I am unable to reach Apple even though I have submitted a ticket and made phone calls and requested to escalate. I have an event at the end of next week so I need the account approved so that I can upload the app. Can someone help? I am really desperate. Im based in Saudi Arabia And have provided all the requested documents from Apple.
Replies
0
Boosts
1
Views
116
Activity
Apr ’25
Cannot renew membership after expiration.
I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.
Replies
0
Boosts
2
Views
71
Activity
Apr ’25
New Trouble with Over-the-Air Installs
All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff
Replies
0
Boosts
0
Views
68
Activity
Apr ’25