Hello. I've moved from France to the UK a year ago and submitted changes regarding my new address and phone number. After several months, my phone number was reverted to the old French one (which I no longer have access to). Since then, I've been trying to update it, submitting numerous support tickets, but have gotten nowhere. Support isn't helpful; they are misunderstanding the Apple Developer phone number with my iCloud number, suggesting I update it myself in the iCloud settings (which is not related at all). One of the tickets was escalated to senior developer support, but I received the same reply: to update the number myself in my iCloud settings (which, again, is not relevant). I log in to my account using a passkey, but I'm still afraid of losing access to my account at any time. Since support is ghosting me, I don't have any other choice left rather but to ask for help here. My ticket number is 102519091037.

Hello, I originally reported this issue on December 13, 2024, and received a case ID from Apple Developer Program Support: 102485600459. However, the issue remains unresolved, and I have not received any further updates. Could someone please assist me in getting this matter addressed? Any guidance or escalation options would be greatly appreciated. Thank you.

I am trying to make payment of $99 towards purchase of developer account through credit card but the transaction was not processed. Kindly provide the alternate payment options.

Hello, In 2024 I received notice of Apple Developer Account termination (Team ID: FCKZLDS8EQ) (with no reason) and in 5 days I have sended the appeal. After 30+ days - my account was terminated. The notification said that I only have a month to file an appeal, I did it within 5 days, but neither during the month nor so far - I have not received a response. Also, after the appeal, I contacted support saying that there was no response to the appeal and still remained unanswered to these tickets: 102346160903 and 102349953096. I described everything in detail in that appeal. I have an Apple Developer membership since 2014 and this is some kind of misunderstanding, I have an old trusted developer account without any violations.

I can not accept new agreement on account web portal. When I navigated to the page, my personal team can not be seen. So I can not accept the newly agreement. I asked help via email/phone 3 months ago, and Chinese developer team just said you need to wait. I am wondering how long need to take actions or have a conclusion...

I am facing a problem. I have enrolled developer program on 7th may, 25. It says will take 2 days but I haven't received any confirmation. Again I submitted information on 11th February, 25 but still haven't received any email about confirmation or rejection. I tried to contact apple support. They created ticket for me. But haven't received any further information from them. It seems like I am a ghost and apple is not seeing me. Can anyone tell me what is the problem. Thank you

How to Complete the Apple Developer Program Enrollment I want to register an Apple Developer account. I've communicated many times with Apple technical Advisors via email but haven't received effective solutions. The most recent reply was: "经核实，我们已经将你的请求升级到相关运营团队，如果有进一步的消息，我们会尽快通知你。" Here's the English translation: "After verification, we have escalated your request to the relevant operations team. If there are any updates, we will notify you as soon as possible." Almost every time I get the same response, but there's been no progress. Could other developers in the forum give me some advice? How should I communicate to successfully complete the registration? Additional background information: I previously submitted my documents and passed the review, but encountered issues at the payment stage when using a credit card. I asked the advisor whether alternative payment methods were possible if I couldn't use a credit card—I just wanted to understand the options. However, my application was directly revoked and switched to applying via the mobile app, forcing me to restart the entire process. Now, I'm stuck because the mobile app keeps reporting errors. I hope to switch back to the web application instead. Currently, the web application portal remains unavailable. If any Apple technical advisors see this, please help address my issue. My case ID is 102573639542. Thank you.

Hey guys, I'm having an issue while trying to enrol myself in apple developer program. When I submit my information, I can only see an error saying "Your enrollment in the Apple Developer Program could not be completed at this time." And this is an infinite loop. How I can get myself enrolled in the program now?

Hi i have been trying to enroll in an apple developer program I have made the payment 99$ and it has been deducted from the credit card. I got a message saying you will recieve an email soon. Would like to know whats the process after that and why is enrollment in the apple developer programm a bit diffcuilt.

Hola Como están? Quisiera saber cuando se demora un apple en enviar el correo en respuesta a la solicitud de paquete de implementaron para la licencia Fairplay ya que se hizo hace 5-6 días Muchas gracias

Hello all im unable to enroll on the developer program shows unable to continue on the app.have tried many times but still no luck have tried diffrent devices .

I am unable to proceed with the Apple Developer program as my identity could not be verified through the Apple Developer app. However, I have all the necessary company documentation ready and can provide it upon request. This is an urgent matter, as I need this account to deploy our company’s app as soon as possible. Please advise on the next steps or required information/documentation to resolve this issue.

I'm signing up as an Apple Developer, but I've paid 4 times, and after about 10 hours each time, the order status changes to Cancelled, and there is no email explaining the reason for the cancellation, and the payment has not been refunded to me, and no staff has contacted me. I was confused

I registered and tried paying for a Developer account about 3 days ago. I got an email saying that activation can take up to 48 hours. It's been about 72 hours and the account isn't activated yet.

Hello, I submitted my application to enroll in the Apple Developer Program , but I have not received any response or update regarding my request. Details: • Submission Date: 01/20/2025 • Account Type: [Individual/Organization] I have already checked my email, including spam/junk folders, and confirmed that my payment (if applicable) was processed. Can someone assist me in checking the status of my application or provide guidance on the next steps? Thank you for your help!

Hi to whom it may concern, My company has hired an outsource to help us in developing our mobile app. But the person haven't received any invitation email to create developer account for their email company domain. The outsource company has checked with their infra team, either the invitation email was blocked, but it wasn't. Is there any solution for this? as summary my current company is inviting an outsource that used their company email to create developer account. but the email hasn't reached their end.

All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff

We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”

Hello Developer Community, I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because: The admin of our Apple Developer Account is a former team member We cannot reach this person anymore We need to regain access to maintain our app on the App Store Questions: What is the official process to recover account access in this situation? What documentation will Apple require to verify our company ownership? Who should we contact at Apple to start this process? Any guidance from developers who have experienced a similar situation would be greatly appreciated. Note: I'll be happy to provide more details if needed, while keeping sensitive information private. Thanks in advance for your help!

Wie finde ich die Ursache für den "AbortError" von Apple heraus, der nur in der Produktivumgebung auftritt. In der Testumgebung funktionert Apple Pay fehlerfrei. Es geht um eine Webintegration von Apple Pay mit dem apple pay SDK eine Version vor 1.2.0. Der Fehler tritt auf, wenn ich vom PaymentRequest object die Methode show() aufrufe. Es öffnet sich der Apple Pay Dilaog mit dem Fingerprint-Icon, doch nach einer Sekunde kommt direkt ein Ausrufzeichen und der Apple Dialog schließt sich wieder. Ich weiß, dass unsere Integration zu Apple Pay in der Produktivumgebung bei mehreren Kunden funktionerte. Das aktuelle Problem ist, dass die Fehlermeldung von Apple namens "AbortError" keinen Hinweis auf die Ursache liefert. Das ist startk verbesserungswürdig. Ein Betroffener Kunde ist z.B. der Kunde mit der Merchant ID ...(ist es sicher in diesem Forum eine merchantID zu posten?) Hier kann ich das Problem "AbortError" mit meine iPhone 16.7.8 jederzeit reproduzieren. Wo finde ich Support für Apple Pay?