Hi,
I am reaching out to seek assistance with a persistent code signing issue that is preventing our team from installing our iOS app, "Scoopz" (https://apps.apple.com/us/app/scoopz-real-life-real-video/id6449206831) on physical devices. We suspect there may be an issue with our Apple Developer account, as we have exhausted all standard troubleshooting steps without success. Below, I’ve provided details about the issue, the error logs, and the steps we’ve taken.
Issue Description:
When attempting to install the app on an iPhone using Xcode, we encounter the following error:
Unable to Install “Scoopz: Debug”
Domain: IXUserPresentableErrorDomain
Code: 14
Recovery Suggestion: Failed to verify code signature of /[REDACTED_PATH]/OurApp.app : 0xe8008018 (The identity used to sign the executable is no longer valid.)
The app builds successfully to the iOS Simulator and can be released to the App Store without issues, but it fails to debug on physical devices.
Steps Taken:
Our team has attempted the following troubleshooting steps without resolving the issue:
Verified that our Apple Developer account is active and our team membership is valid.
Checked certificates in Keychain Access and the Apple Developer Portal, ensuring they are not expired or revoked. We created and installed new Apple Development certificates.
Confirmed that the provisioning profile includes the target device’s UDID, is associated with a valid certificate, and is not expired. We regenerated and reinstalled the profile. We tried both xcode managed and manually installed profiles.
Cleaned the Xcode build folder, deleted the app from the device, and rebuilt the project.
Despite these efforts, the issue persists across our entire development team, leading us to believe there may be a problem with our Apple Developer account or its associated certificates/profiles.
Request for Assistance:
We kindly request your help to:
Investigate any potential issues with our Apple Developer account that could be causing this code signing error.
Verify the status of our certificates and provisioning profiles on Apple’s servers.
Provide guidance on any additional steps or configurations needed to resolve the error.
If necessary, suggest how we can escalate this issue for further investigation.
Full error log:
Unable to Install “Scoopz: Debug”
Domain: IXUserPresentableErrorDomain
Code: 14
Recovery Suggestion: Failed to verify code signature of /[REDACTED_PATH]/OurApp.app : 0xe8008018 (The identity used to sign the executable is no longer valid.)
Please ensure that the certificates used to sign your app have not expired. If this issue persists, please attach an IPA of your app when sending a report to Apple.
User Info: {
DVTErrorCreationDateKey = "2025-08-20 23:50:11 +0000";
IDERunOperationFailingWorker = IDEInstallCoreDeviceWorker;
}
Failed to install the app on the device.
Domain: com.apple.dt.CoreDeviceError
Code: 3002
User Info: {
***
}
Unable to Install “Scoopz: Debug”
Domain: IXUserPresentableErrorDomain
Code: 14
Failure Reason: This app cannot be installed because its integrity could not be verified.
Recovery Suggestion: Failed to verify code signature of /[REDACTED_PATH]/OurApp.app : 0xe8008018 (The identity used to sign the executable is no longer valid.)
Failed to verify code signature of /[REDACTED_PATH]/OurApp.app : 0xe8008018 (The identity used to sign the executable is no longer valid.)
Domain: MIInstallerErrorDomain
Code: 13
User Info: {
FunctionName = "+[MICodeSigningVerifier _validateSignatureAndCopyInfoForURL:withOptions:error:]";
LegacyErrorString = ApplicationVerificationFailed;
LibMISErrorNumber = "-402620392";
SourceFileLine = 78;
}
Event Metadata: com.apple.dt.IDERunOperationWorkerFinished : {
"device_identifier" = "-*********";
"device_isCoreDevice" = 1;
"device_model" = "iPhone16,2";
"device_osBuild" = "17.1 (21B80)";
"device_platform" = "com.apple.platform.iphoneos";
"device_thinningType" = "iPhone16,2";
"dvt_coredevice_version" = "397.21";
"dvt_coresimulator_version" = 987;
"dvt_mobiledevice_version" = "1784.101.1";
"launchSession_schemeCommand" = Run;
"launchSession_state" = 1;
"launchSession_targetArch" = arm64;
"operation_duration_ms" = 4926;
"operation_errorCode" = 14;
"operation_errorDomain" = IXUserPresentableErrorDomain;
"operation_errorWorker" = IDEInstallCoreDeviceWorker;
"operation_name" = IDERunOperationWorkerGroup;
"param_debugger_attachToExtensions" = 0;
"param_debugger_attachToXPC" = 1;
"param_debugger_type" = 3;
"param_destination_isProxy" = 0;
"param_destination_platform" = "com.apple.platform.iphoneos";
"param_diag_113575882_enable" = 0;
"param_diag_MainThreadChecker_stopOnIssue" = 0;
"param_diag_MallocStackLogging_enableDuringAttach" = 0;
"param_diag_MallocStackLogging_enableForXPC" = 1;
"param_diag_allowLocationSimulation" = 1;
"param_diag_checker_tpc_enable" = 1;
"param_diag_gpu_frameCapture_enable" = 0;
"param_diag_gpu_shaderValidation_enable" = 0;
"param_diag_gpu_validation_enable" = 0;
"param_diag_guardMalloc_enable" = 0;
"param_diag_memoryGraphOnResourceException" = 0;
"param_diag_mtc_enable" = 1;
"param_diag_queueDebugging_enable" = 1;
"param_diag_runtimeProfile_generate" = 0;
"param_diag_sanitizer_asan_enable" = 0;
"param_diag_sanitizer_tsan_enable" = 0;
"param_diag_sanitizer_tsan_stopOnIssue" = 0;
"param_diag_sanitizer_ubsan_enable" = 0;
"param_diag_sanitizer_ubsan_stopOnIssue" = 0;
"param_diag_showNonLocalizedStrings" = 0;
"param_diag_viewDebugging_enabled" = 1;
"param_diag_viewDebugging_insertDylibOnLaunch" = 1;
"param_install_style" = 2;
"param_launcher_UID" = 2;
"param_launcher_allowDeviceSensorReplayData" = 0;
"param_launcher_kind" = 0;
"param_launcher_style" = 99;
"param_launcher_substyle" = 0;
"param_runnable_appExtensionHostRunMode" = 0;
"param_runnable_productType" = "com.apple.product-type.application";
"param_structuredConsoleMode" = 1;
"param_testing_launchedForTesting" = 0;
"param_testing_suppressSimulatorApp" = 0;
"param_testing_usingCLI" = 0;
"sdk_canonicalName" = "iphoneos18.0";
"sdk_osVersion" = "18.0";
"sdk_variant" = iphoneos;
}
System Information
macOS Version 15.4.1 (Build 24E263)
Xcode 16.0 (23051) (Build 16A242d)
Timestamp: 2025-08-20T16:50:11-07:00