We have been sending emails through Sparkpost via Braze inc. to the Apple Private Relay users with "@privaterelay.appleid.com" starting from around June 20th or so. Upon August 9th 06:00 UTC, we have noticed a sudden increase of "Hard Bounce" for nearly 20,000 users using the Apple's private relay email address, rendering the email sending useless for these customers. We have been constantly been able to send them emails, including just before this timeframe (e.g. August 9th 03:00 UTC), so it was a very sudden purge of the user data that has been done without our consent. From a business perspective, this hurts a lot for the un-sendable users since we have no way of contacting them if not for the private address. We are desperate to know what has happened for these customers that has been "hard bounced". We are suspecting that it should be tied to the private email and the users primary email (or user data's) tie in the Apple server being gone, but not sure enough since there is no such documentation nor any way to acknowledge what has happened anywhere. We will provide any information possible for resolving. Thank you.

I’ve been running into an issue for over a day when trying to create a Sign in with Apple key. Each time I attempt to download it, I’m redirected to a page that displays an error and provides no further guidance. I’ve contacted Support and haven’t yet received a reply. I’ve also tried across multiple browsers (Chrome, Safari, Firefox), including incognito modes. Any ideas on how to resolve this? We’re currently stuck and would appreciate guidance.

As I had mentioned earlier, I was facing two issues after the initial update, but I’m happy to inform you that both of those issues have now been resolved. However, after updating to iOS 26.0 (23A5297m), I’ve started experiencing a new issue related to overheating. Since yesterday, my iPhone has been getting extremely hot while charging. It also became very hot after clicking just a few photos. The same heating issue occurred again today during charging. This problem only started after the latest update. Kindly look into this issue and advise on how to resolve it.

I am currently unable to enable passkey in my app so I am having to tell my users to skip the prompts for using passkey. We have noticed that after a few times of this the OS will stop asking the user to register their passkey. The question is, how long does this last before the OS asks you to use passkey again? Is it permanent until you re-install the app? Just looking for a time frame if anyone knows.

General: Forums subtopic: Privacy & Security > General Forums tag: App Sandbox App Sandbox documentation App Sandbox Design Guide documentation — This is no longer available from Apple. There’s still some info in there that isn’t covered by the current docs but, with the latest updates, it’s pretty minimal (r. 110052019). Still, if you’re curious, you can consult an old copy [1]. App Sandbox Temporary Exception Entitlements archived documentation — To better understand the role of temporary exception entitlements, see this post. Embedding a command-line tool in a sandboxed app documentation Discovering and diagnosing App Sandbox violations (replaces the Viewing Sandbox Violation Reports forums post) Resolving App Sandbox Inheritance Problems forums post The Case for Sandboxing a Directly Distributed App forums post Implementing Script Attachment in a Sandboxed App forums post Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com" [1] For example, this one archived by the Wayback Machine.

When presenting a cookie banner for GDPR purposes, should ATT precede the cookie banner? It seems that showing a Cookie Banner and then showing the ATT permission prompt afterwards (if a user elects to allow cookies/tracking) would be more appropriate. Related question: Should the “Allow Tracking” toggle for an app in system settings serve as a master switch for any granular tracking that might be managed by a 3rd party Consent Management Platform? If ATT is intended to serve as a master switch for tracking consent, if the ATT prompt is presented before a cookie banner, should the banner even appear if a user declines tracking consent? I’m not finding any good resources that describe this flow in detail and I’m seeing implementations all over the place on this. Help! Thanks!!!

Trusted execution is a generic name for a Gatekeeper and other technologies that aim to protect users from malicious code. General: Forums topic: Code Signing Forums tag: Gatekeeper Developer > Signing Mac Software with Developer ID Apple Platform Security support document Safely open apps on your Mac support article Hardened Runtime document WWDC 2022 Session 10096 What’s new in privacy covers some important Gatekeeper changes in macOS 13 (starting at 04: 32), most notably app bundle protection WWDC 2023 Session 10053 What’s new in privacy covers an important change in macOS 14 (starting at 17:46), namely, app container protection WWDC 2024 Session 10123 What’s new in privacy covers an important change in macOS 15 (starting at 12:23), namely, app group container protection Updates to runtime protection in macOS Sequoia news post Testing a Notarised Product forums post Resolving Trusted Execution Problems forums post App Translocation Notes forums post Most trusted execution problems are caused by code signing or notarisation issues. See Code Signing Resources and Notarisation Resources. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Binary code is associated with the NSUserTrackingUsageDescription deleted at present, but in the revised App privacy will contain NSUserTrackingUsageDescription, I feel very confused, don't know should shouldn't solve.

Hi, I followed step by step documentation to implement SignIn with Apple in iOS/Android application. I created an AppId com.nhp.queenergy, a related ServiceId com.nhp.queenergy.apple, and a KeyId. Authorization request is correctly performed by using ServiceId as client_id and my backend redirect_uri I receive code on my backend Token request is performed by using ServiceId as client_id, same redirect_uri, the code I have just received and the client_secret as JWT signed with my .p8 certificate with the following decoded structure Header { "kid": , "typ": "JWT", "alg": "ES256" } Payload { "iss": , "sub": "com.nhp.queenergy.apple", "aud": "https://appleid.apple.com", "exp": 1756113744, "iat": 1756111944 } I always receive "invalid_grant" error without any further error description. Moreover the error is always the same even though I use any fake string as client secret. If the code expires, as expected the error changes by adding "The code has expired or has been revoked." I really don't know how to solve this issue Best regards

Our service has ended and the app has been removed from the App store. This app supported Sign in with Apple, but even if I try to revoke the account from the iOS settings or account.apple.com on the web, but can't delete it and no error is displayed. Does anyone know the cause of this problem or have encountered it? I'm not sure if it's related, but this app was previously transferred from another organization.

With the new ios 26 update, certain numbers will be filtered into other inboxes within imessage. What numbers are classified as "known", and will not be moved into these filters. Do they need to be a contact in your phone, or if a business texts you how will that be filtered?

I’m considering storing some sensitive information in the userID field of a passkey, as described in the createCredentialRegistrationRequest method.(link to method). I'm aware of the largeBlob extension introduced in iOS 17+, but it doesn't meet my needs since I want to create a cross-platform passkey that can be used across various devices — and currently, not many devices support the largeBlob extension. According to W3C documentation, the userID field is not considered private information and can be displayed to the user without requiring a verification process. Based on my understanding, it's also not encrypted, which means it might be accessible with physical access to the device. So here are my questions: How do Apple devices (especially iPhones) handle the userID field in their authenticators? Is it possible to access the userID without user verification, as permitted by the W3C specification? Are there any alternative methods to access the userID value stored in a passkey on Apple devices?

Hi everyone, I'm developing an iOS app using the AppsFlyer SDK. I understand that starting with iOS 14.5, if a user denies the App Tracking Transparency (ATT) permission, we are not allowed to access the IDFA or perform cross-app tracking. However, I’d like to clarify which in-app events are still legally and technically safe to send when the user denies ATT permission. Specifically, I want to know: Is it acceptable to send events like onboarding_completed, paywall_viewed, subscription_started, subscribe, subscribe_price, or app_opened if they are not linked to IDFA or any form of user tracking? Would sending such internal behavioral events (used purely for SKAdNetwork performance tracking or in-app analytics) violate Apple’s privacy policy if no device identifiers are attached? Additionally, if these events are sent in fully anonymous form (i.e., not associated with IDFA, user ID, email, or any identifiable metadata), does Apple still consider this a privacy concern? In other words, can onboarding_completed, paywall_viewed, subsribe, subscribe_price, etc., be sent in anonymous format without violating ATT policies? Are there any official Apple guidelines or best practices that outline what types of events are considered compliant in the absence of ATT consent? My goal is to remain 100% compliant with Apple’s policies while still analyzing meaningful user behavior to improve the in-app experience. Any clarification or pointers to documentation would be greatly appreciated. Thanks in advance!

On Thursday, June 12, 2025, Sign in with Apple was impacted by an incorrect subdomain defined in its /.well-known/openid-configuration file. The JSON returned incorrectly provided https://account.apple.com instead of the expected https://appleid.apple.com. For Sign in with Apple, the value for the issuer (iss) claim in the user's identity token is https://appleid.apple.com. Additionally, if your clients use the Sign in with Apple REST API, the following endpoints should be used for each request: https://appleid.apple.com/auth/authorize https://appleid.apple.com/auth/token https://appleid.apple.com/auth/revoke https://appleid.apple.com/auth/keys This issue with the /.well-known/openid-configuration file was resolved the same day. Use the URL below to confirm the expected subdomain is provided, as needed: https://appleid.apple.com/.well-known/openid-configuration Cheers, Paris X Pinkney |  WWDR | DTS Engineer

On Wednesday, June 18, 2025, Sign in with Apple was impacted by a configuration issue which affected some developer accounts that created new app or Services ID configurations, or edited existing configurations, resulting in the following errors: invalid_client response error returned by the authentication, token validation/revocation, and user migration requests "Sign Up Not Completed" (or equivalent) error presented from the Authentication Services framework. On Monday, June 23, 2025, this issue was resolved. Please retry the Sign in with Apple flows in your Sign in with Apple enabled apps and websites to confirm your developer account configuration has been fixed. Please let us know if you can still reproduce this issue with your developer account. If so, follow the steps outlined in the post below: Gathering required information for troubleshooting Sign in with Apple authorization and token requests https://developer.apple.com/forums/thread/762831 Finally, reply (not comment) with your Feedback ID on either of the posts below: https://developer.apple.com/forums/thread/789011 https://developer.apple.com/forums/thread/789132 Cheers, Paris X Pinkney |  WWDR | DTS Engineer

Hi, we were recently approved for the com.apple.developer.web-browser.public-key-credential entitlement and have added it to our app. It initially worked as expected for a couple of days, but then it stopped working. We're now seeing the same error as before adding the entitlement: Told not to present authorization sheet: Error Domain=com.apple.AuthenticationServicesCore.AuthorizationError Code=1 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1004 "(null)" Do you have any insights into what might be causing this issue? Thank you!

While I was submitting a new feedback today for an iPhone/iPad storage issue, I saw a new log called “iOS storage log”. I could find no reference to this when I searched online. It made me wonder if it was new and if it contained personal data? Most of us only have one device, with all our personal data. Therefore, I’d appreciate any input on what personal data these logs contain.

When implementing Sign In with Apple I created an App ID and a Service ID for my app. I didn't configure the Server-to-Server Notification URL properly there and token revocation didn't work. Later on I updated the url config and the name of the identifiers. However, when I Sign in with Apple in my app I still see the old identifier name in my iPhone Settings->Apple Account->Sign in with Apple. I would assume that if the name doesn't update, the configuration doesn't update either. I'm using automatic Xcode signing, I have deleted all the profiles locally, cleaned project, bumped versions, waited for a week, nothing worked. Token revocation for account deletion doesn't work properly I would assume because of the initial misconfiguration. I want to mention that this is working fine for my development build (another bundleID, AppID, ServiceID) What am I missing here?

We're integrating Sign in with Apple into our iOS app The Apple ID login UI appears correctly on real devices, but after tapping Continue, the system immediately stops and shows code 1001. This issue happens across multiple devices and Apple ID accounts, even with no prior login history. We’ve confirmed the following Sign in with Apple is enabled in both Developer Portal and Xcode Capabilities Automatic signing and provisioning are set correctly Device is signed into iCloud and system time is synced Performed clean build, app reinstall, and other standard debugging steps We suspect that the sign in handshake process may not be completing properly due to some kind of account or server-side restriction, and we’d appreciate any insights into this behavior.

I am running a service available on both an app and a web platform with "Sign In with Apple." Should I store the tokens separately, or should I overwrite them in a single storage location? When a user requests to sign out, should I revoke both the app and web tokens, or will revoking the app token automatically cover the web token as well?