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App Store Connect Review Queue Stalled: Critical Paywall Bug Fix Stuck for Over a Week (Apple ID: 6766006483)⁠
Hi everyone, We submitted a critical update for our iOS app, Hook - AI Rizz Wingman (Apple ID: 6766006483, Bundle ID: com.hook.eden), which contains an essential bug fix for our post-onboarding paywall and subscription flow integration. The build has been stuck in the "Waiting for Review" status for over a week now. Due to the severe impact of the paywall bug on our active users, we also submitted an Expedited Review request, but the status remains completely unchanged and stuck in the pipeline queue without moving to "In Review". Is anyone else experiencing major system delays with the review queue this week? Are there any recommended steps to have a moderator check if this specific build or Apple ID is flagged or stuck in a broken pipeline state, without triggering a re-submission that would lose our place in line? App Details: App Name: Hook - AI Rizz Wingman | Apple ID: 6766006483 | Bundle ID: com.hook.eden | Issue: Paywall & Purchase Flow Critical Hotfix Stuck in Queue. Any insights or moderation checks would be greatly appreciated!
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5h
3 weeks, 4 rejections, 4 expedited requests, $10,000+ in losses — our app is still “Waiting for Review” with no end in sight
Hello App Review Team, I’m writing this as a last resort after 3 weeks of an exhausting and costly review process for our app Hook — Smart Message Assistant (iOS 1.0.0). Full timeline: • May 3: First submission • June 4: Rejected (marketing language) • June 4: Resubmitted with all fixes • June 8: Rejected (Guideline 3.1.2c — subscriptions) • June 9: Resubmitted with every issue fully addressed June 17: Rejected (Guideline 2.1a — app crash + sign-in bug) • June 17: Resubmitted same day with critical fixes • June 23: Resubmitted again with additional bug fixes • Today: Still “Waiting for Review” — no movement, no communication We have submitted 4 expedited review requests — all approved. We have contacted Developer Support multiple times. Every time we are told “it will begin shortly.” It never does. Business impact: We have a contractual launch deadline and active paid marketing campaigns running. Every week of delay costs us thousands of dollars in direct losses. We have already lost over $10,000 in sunk marketing costs and missed revenue. We have addressed every single issue Apple raised — promptly, thoroughly, and without complaint. We are not asking to skip the process. We are asking for someone to actually look at our submission and tell us if something is blocking it. Apple ID: 6766006483 This is not a normal delay. This is 3-4 weeks of a small team’s work being held hostage with no explanation. Thank you.
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Jun ’26
Urgent. 4 weeks, 4 rejections, 4 expedited requests, $10,000+ in losses — our app is still “Waiting for Review” with no end in sight
I’m writing this as a last resort after 7 weeks of an exhausting and costly review process for our app Hook — Smart Message Assistant (iOS 1.0.0). Full timeline: • May 3: First submission • June 4: Rejected (marketing language) • June 4: Resubmitted with all fixes • June 8: Rejected (Guideline 3.1.2c — subscriptions) • June 9: Resubmitted with every issue fully addressed • June 17: Rejected (Guideline 2.1a — app crash + sign-in bug) • June 17: Resubmitted same day with critical fixes • June 23: Resubmitted again with additional bug fixes • Today: Still “Waiting for Review” — no movement, no communication We have submitted 4 expedited review requests — all approved. We have contacted Developer Support multiple times. Every time we are told “it will begin shortly.” It never does. Business impact: We have a contractual launch deadline and active paid marketing campaigns running. Every week of delay costs us thousands of dollars in direct losses. We have already lost over $10,000 in sunk marketing costs and missed revenue. We have addressed every single issue Apple raised — promptly, thoroughly, and without complaint. We are not asking to skip the process. We are asking for someone to actually look at our submission and tell us if something is blocking it. Apple ID: 6766006483 This is not a normal delay. This is 4 weeks of a small team’s work being held hostage with no explanation. Thank you.
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109
Jun ’26
App stuck in “Waiting for Review” for 8 days after resubmission
Hello, Our app Hook — Smart Message Assistant has been stuck in “Waiting for Review” since June 9, 2026 — 8 days after resubmission addressing all issues raised under Guideline 3.1.2(c) (Subscriptions). Timeline: • June 8: Rejected under Guideline 3.1.2(c) • June 9: Resubmitted with all issues resolved June 9 onwards: Stuck in “Waiting for Review” with no movement We have submitted 3 expedited review requests, all approved. We contacted Developer Support via email and through App Store Connect messages with no response. We are a small team with an active marketing campaign dependent on this launch. Every day of delay has direct business impact. Could the App Review team please investigate this submission? Thank you, Eden
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128
Jun ’26
App stuck in “Waiting for Review” for 8 days after resubmission
Hello, Our app Hook — Smart Message Assistant has been stuck in “Waiting for Review” since June 9, 2026 — 8 days after resubmission addressing all issues raised under Guideline 3.1.2(c) (Subscriptions). Timeline: • June 8: Rejected under Guideline 3.1.2(c) • June 9: Resubmitted with all issues resolved • June 9 onwards: Stuck in “Waiting for Review” with no movement We have submitted 3 expedited review requests, all approved. We contacted Developer Support via email and through App Store Connect messages with no response. We are a small team with an active marketing campaign dependent on this launch. Every day of delay has direct business impact. Could the App Review team please investigate this submission? Thank you, Eden
0
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43
Jun ’26
App Store Connect Review Queue Stalled: Critical Paywall Bug Fix Stuck for Over a Week (Apple ID: 6766006483)⁠
Hi everyone, We submitted a critical update for our iOS app, Hook - AI Rizz Wingman (Apple ID: 6766006483, Bundle ID: com.hook.eden), which contains an essential bug fix for our post-onboarding paywall and subscription flow integration. The build has been stuck in the "Waiting for Review" status for over a week now. Due to the severe impact of the paywall bug on our active users, we also submitted an Expedited Review request, but the status remains completely unchanged and stuck in the pipeline queue without moving to "In Review". Is anyone else experiencing major system delays with the review queue this week? Are there any recommended steps to have a moderator check if this specific build or Apple ID is flagged or stuck in a broken pipeline state, without triggering a re-submission that would lose our place in line? App Details: App Name: Hook - AI Rizz Wingman | Apple ID: 6766006483 | Bundle ID: com.hook.eden | Issue: Paywall & Purchase Flow Critical Hotfix Stuck in Queue. Any insights or moderation checks would be greatly appreciated!
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114
Activity
5h
3 weeks, 4 rejections, 4 expedited requests, $10,000+ in losses — our app is still “Waiting for Review” with no end in sight
Hello App Review Team, I’m writing this as a last resort after 3 weeks of an exhausting and costly review process for our app Hook — Smart Message Assistant (iOS 1.0.0). Full timeline: • May 3: First submission • June 4: Rejected (marketing language) • June 4: Resubmitted with all fixes • June 8: Rejected (Guideline 3.1.2c — subscriptions) • June 9: Resubmitted with every issue fully addressed June 17: Rejected (Guideline 2.1a — app crash + sign-in bug) • June 17: Resubmitted same day with critical fixes • June 23: Resubmitted again with additional bug fixes • Today: Still “Waiting for Review” — no movement, no communication We have submitted 4 expedited review requests — all approved. We have contacted Developer Support multiple times. Every time we are told “it will begin shortly.” It never does. Business impact: We have a contractual launch deadline and active paid marketing campaigns running. Every week of delay costs us thousands of dollars in direct losses. We have already lost over $10,000 in sunk marketing costs and missed revenue. We have addressed every single issue Apple raised — promptly, thoroughly, and without complaint. We are not asking to skip the process. We are asking for someone to actually look at our submission and tell us if something is blocking it. Apple ID: 6766006483 This is not a normal delay. This is 3-4 weeks of a small team’s work being held hostage with no explanation. Thank you.
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8
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752
Activity
Jun ’26
Urgent. 4 weeks, 4 rejections, 4 expedited requests, $10,000+ in losses — our app is still “Waiting for Review” with no end in sight
I’m writing this as a last resort after 7 weeks of an exhausting and costly review process for our app Hook — Smart Message Assistant (iOS 1.0.0). Full timeline: • May 3: First submission • June 4: Rejected (marketing language) • June 4: Resubmitted with all fixes • June 8: Rejected (Guideline 3.1.2c — subscriptions) • June 9: Resubmitted with every issue fully addressed • June 17: Rejected (Guideline 2.1a — app crash + sign-in bug) • June 17: Resubmitted same day with critical fixes • June 23: Resubmitted again with additional bug fixes • Today: Still “Waiting for Review” — no movement, no communication We have submitted 4 expedited review requests — all approved. We have contacted Developer Support multiple times. Every time we are told “it will begin shortly.” It never does. Business impact: We have a contractual launch deadline and active paid marketing campaigns running. Every week of delay costs us thousands of dollars in direct losses. We have already lost over $10,000 in sunk marketing costs and missed revenue. We have addressed every single issue Apple raised — promptly, thoroughly, and without complaint. We are not asking to skip the process. We are asking for someone to actually look at our submission and tell us if something is blocking it. Apple ID: 6766006483 This is not a normal delay. This is 4 weeks of a small team’s work being held hostage with no explanation. Thank you.
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0
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109
Activity
Jun ’26
App stuck in “Waiting for Review” for 8 days after resubmission
Hello, Our app Hook — Smart Message Assistant has been stuck in “Waiting for Review” since June 9, 2026 — 8 days after resubmission addressing all issues raised under Guideline 3.1.2(c) (Subscriptions). Timeline: • June 8: Rejected under Guideline 3.1.2(c) • June 9: Resubmitted with all issues resolved June 9 onwards: Stuck in “Waiting for Review” with no movement We have submitted 3 expedited review requests, all approved. We contacted Developer Support via email and through App Store Connect messages with no response. We are a small team with an active marketing campaign dependent on this launch. Every day of delay has direct business impact. Could the App Review team please investigate this submission? Thank you, Eden
Replies
1
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1
Views
128
Activity
Jun ’26
App stuck in “Waiting for Review” for 8 days after resubmission
Hello, Our app Hook — Smart Message Assistant has been stuck in “Waiting for Review” since June 9, 2026 — 8 days after resubmission addressing all issues raised under Guideline 3.1.2(c) (Subscriptions). Timeline: • June 8: Rejected under Guideline 3.1.2(c) • June 9: Resubmitted with all issues resolved • June 9 onwards: Stuck in “Waiting for Review” with no movement We have submitted 3 expedited review requests, all approved. We contacted Developer Support via email and through App Store Connect messages with no response. We are a small team with an active marketing campaign dependent on this launch. Every day of delay has direct business impact. Could the App Review team please investigate this submission? Thank you, Eden
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43
Activity
Jun ’26