Already tried to make an appointment. No success so far. thank you very much for your advice.

At this point I’m not looking to argue about what went wrong. I just want to get this resolved and get the app in front of users. If anyone from the App Review team sees this — we’ve addressed every single rejection note thoroughly and we’re ready. Happy to provide any additional information needed to move this forward.”

Thanks for the suggestion. We’ve already gone through 4 full review cycles with detailed responses to each rejection — marketing language, legal docs, technical crashes on iPad, all addressed. This isn’t a submission experience issue, it’s a process transparency issue. Once a build is submitted with all issues resolved, there should be a clear SLA. 3 weeks with no communication isn’t acceptable for any developer, experienced or not

You’re right that planning ahead is ideal, and I take that point. However, our app was submitted 3 weeks ago — long before our deadline. The issue isn’t poor planning, it’s that we’ve been caught in a rejection loop through no fault of our own, addressing every issue promptly. We’re simply asking for visibility into what’s blocking our submission.

App Details for reference: App Name: Hook — Smart Message Assistant App ID: 6766006483 Bundle ID: com.hook.eden