Hello Apple Developer Forums,
I am seeking guidance regarding a prolonged App Review delay for my iOS app, NOVA GPS Cambodia.
App details:
App: NOVA GPS Cambodia
Version: 13.8.39 (Build 21)
Submitted: October 27, 2026
Current status: Waiting for Review
As of November 5, the app has been waiting for review for approximately nine days without any status change.
I have already taken the following steps:
Contacted Apple Developer Support regarding the review delay.
Submitted follow-up inquiries but received no response.
Successfully submitted an expedited App Review request, but received no confirmation of approval or denial.
Contacted Apple Developer Support again to request investigation and escalation.
Despite these efforts, the submission remains in Waiting for Review.
Our app is designed for customers using compatible GPS tracking devices, and the delay is affecting our planned public launch.
My questions are:
Is there any additional action I can take to help resolve this prolonged Waiting for Review status?
Is there a way to request an investigation or escalation when previous support inquiries and an expedited review request have received no response?
Should I keep the current submission active, or is there any official recommendation for this situation?
I would greatly appreciate guidance from Apple staff or developers who have experienced a similar issue.
Thank you for your assistance.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
Tags:
App Review
App Store Connect
App Store
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