Hi,
My Digital Services Act compliance submission has been
stuck "In Review" since February 13, 2026 — that is 41
days with no update.
As a result, my app Move Together (Move Club) is
completely blocked in all 27 EU App Store territories
during this entire period.
What I've done:
Submitted DSA trader information on Feb 13, 2026
Submitted support request on March 19 → Case ID:
102848525554 → zero response
Submitted second support request today (March 26)
via App Setup → Availability and Pricing
Phone callback option is not available for this topic
App Store Connect Business → Agreements → Compliance
still shows:
Digital Services Act | 27 Countries | Last Updated:
Feb 13, 2026 | Status: In Review
I've seen multiple threads here with the same issue.
One developer confirmed their DSA was already approved
on Apple's backend but not reflecting in App Store
Connect — this was resolved via a phone callback.
I am unable to get a phone callback for this topic.
Can someone from Apple please manually check the status
of this submission and update App Store Connect
accordingly? This has caused 41 days of lost EU
distribution.
Thank you.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
Accounts
App Store
App Store Connect
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