Update (May 26): Still no substantive response on Case ID 19944616 (Ack Tax — Tax category settings), which I opened on May 14. On May 24, I also had to open a second case — Ack Paid Agreement Setup, Case ID: 20131466 — which has also received no response so far.

Update Apple Developer Support responded (case 20000112974233) and confirmed they don't have the tools to change tax forms in App Store Connect — they directed me to Apple's Finance team via the Contact Us About Financial Information form: https://developer.apple.com/contact/topic/select/ I already have an open case with the Finance team on exactly this question (Case ID: 19944616, opened May 14). I'm still awaiting their response and will update this thread once I hear back from them.

Update — reply from Apple Developer Support I received a response from Apple Developer Support on the ticket (Case ID: 20000112974233): "If you're based outside the United States, the W-8BEN, W-8BEN-E, or W-8ECI may be required, but you'll be prompted to answer a series of questions to direct you to the most appropriate tax form and any applicable certification." The problem is that this is exactly what is not happening on my account. There is no questionnaire in App Store Connect → Business → Tax Forms — no "Are you a U.S. person?" question, no country-of-residence prompt, nothing that would route me toward a W-8. The only option presented is U.S. Form W-9 (see screenshot in my reply above). I've written back to support clarifying this, but in parallel I'd really appreciate input from the community: Has anyone with a US single-member LLC owned by a non-US individual seen the same UI behavior (W-9 only, no questionnaire at all) — and managed to get it switched to W-8BEN? What specifically triggered the change? Is there a proper escalation channel for tax-form issues beyond the standard Apple Developer Support ticket? I fully understand Apple Developer Support is under heavy load, but I genuinely need help here — the Apple Developer Account registration and onboarding process has now been going on for 3+ months, and this tax form is the only thing left blocking me from publishing my app. Thanks in advance to anyone who can share what worked for them.

Attaching a screenshot of the issue I described above

I've definitively exhausted all my options for getting any communication back, and given that the status is still: Your enrollment is being processed. Your enrollment ID is H9V8P25F67 it seems there's nothing left to do but wait and hope the situation resolves itself somehow. In the meantime, here's some information that might be useful to other developers. I obviously don't have any definitive answers, and everything below is just my opinion based on personal experience, but: 1) Be aware of how Firstbase.io actually works I paid for their LLC registration service on January 10, 2026. In the Firstbase dashboard, they state that they obtain the EIN within 30 days on average: After 30 days, I still hadn't received my EIN and had to contact their support. Some time later, they sent me an EIN assignment fax confirmation. I made a mistake by using it for DUNS and Apple Developer registration. The fax confirmation doesn't contain my name — it only shows the agent's name. Even if you're on a tight deadline and want to ship your product faster, it's better to wait for the official CP 575 The email said: "The official EIN letter (CP 575) will be sent to your Mailroom within approximately two weeks." As it turns out, the official CP 575 letter arrives much later. In my case, it came on March 25, 2026 — 74 days after registration: Please keep this in mind when planning your product launches. Based on my own experience, the timelines Firstbase shared with me turned out to be longer in practice, and from what I've read online, I don't seem to be alone in this. 2) If someone else on your team handles Android (and it's not you), don't let them get a DUNS number before you've set up your Apple Developer account. Here's why: a DUNS number is also required to register a Google Play Developer Account. If your Android developer requests one for the company, their name can get recorded as the Key Principal on the DUNS profile. Later, when you try to enroll in the Apple Developer Program under your own name, Apple will see a mismatch between the name on your enrollment and the Key Principal on the DUNS record — and your application may get blocked.

I contacted Apple's general support by phone, and they provided me with the Apple Developer Support phone number: +1 408 974 4897. However, when I called this number, it goes to an automated message that directs you to submit a request via the form at developer.apple.com/contact (which is not working).

Update: Still no response from the enrollment team. The 2-business-day window Apple promised after I uploaded the Electronic Certificate of Evidence has passed with complete silence. The "Request a call" button on developer.apple.com/contact is still broken. At this point I want to make the real-world cost of this clear: I have paying users who have been waiting over two months for functionality I publicly committed to ship. I cannot deliver it because I cannot integrate the services that require an active Developer Account under LLC. Every week of silence is a week of broken promises to my customers and lost revenue for my business. Two questions I would like Apple to answer: How much longer will the review of Enrollment ID H9V8P25F67 take? Why has none of the dozens of support requests submitted across this case received a substantive reply? I have done everything that has been asked: verified DUNS, updated the D&B profile so my name appears as Key Principal, obtained D&B's written confirmation that my enrollment details match their records, and provided two independent government-issued documents proving sole ownership of the company. The enrollment team has all of this. If anyone from Apple is reading this thread — a single status update would go a long way.

After uploading the Electronic Certificate of Evidence, the status changed to: "Your enrollment is being processed. Your enrollment ID is H9V8P25F67." After the upload, there was a message saying I would receive a response within 2 business days. However, there has been no response. The callback request is still not working on developer.apple.com/contact

Update: I've now obtained an Electronic Certificate of Evidence from the Wyoming Secretary of State, which officially confirms that I am the sole owner of the company. This is now the second document verifying my ownership — in addition to the EIN Confirmation Letter I already had. I've submitted this new document to Apple support under Enrollment ID: H9V8P25F67. So to summarize where things stand: my name appears as Key Principal in the D&B/DUNS database, I have D&B's own confirmation that my enrollment details match their records, and I now have two independent government-issued documents proving company ownership. At this point, I genuinely don't know what else Apple could possibly need to verify. Still waiting for any meaningful response from the enrollment team. Will update this thread if anything changes.

I have received confirmation from DNB that the details I am using for my Apple Developer Account enrollment match the records in the DUNS database

I received another automated rejection for Enrollment ID #54AML988C5. So it's possible the forum post triggered some kind of review, but certainly not a resolution. Hello Sergei, We’re unable to proceed with your enrollment in the Apple Developer Program at this time. You can still take advantage of great content using your Apple Account to develop and test apps on your own device. Support still hasn't replied, and the "Call" button doesn't work even during the few hours it actually shows up.

The "Call" button doesn't work - after clicking it, I'm redirected back to https://developer.apple.com/contact/

My current Apple Developer account status as displayed at developer.apple.com/account