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W-9 only shown for foreign-owned US single-member LLC — Finance case unanswered since August
Hi everyone, I'm looking for some guidance from anyone who has dealt with a similar tax-form issue in App Store Connect. I am a non-US individual and the sole owner of a US single-member LLC. The LLC is treated as a disregarded entity for US federal tax purposes. In App Store Connect, under Tax Forms, I am only presented with the U.S. Form W-9. I am not presented with the questionnaire or any option to complete a W-8BEN. This is particularly confusing because Apple's documentation says that developers based outside the United States may be required to complete a W-8BEN, W-8BEN-E or W-8ECI, and that the appropriate form should be determined through the tax questions in App Store Connect. I contacted Apple Finance Support about this issue and received confirmation that my request had been received: I have an open case with Apple Finance Support since August 26, 2026. I followed up on August 31 and again on September 14, but I have not received any substantive response or update from the Finance/Tax team. I have also found other recent Apple Developer Forum posts describing essentially the same situation: a foreign-owned US single-member LLC where App Store Connect only presents the W-9 workflow and the issue has to be escalated to Apple's tax team. Has anyone here with a similar setup actually managed to get the W-8BEN workflow enabled in App Store Connect? If so: What did Apple ask you to provide? Which Apple team eventually resolved it? Was there a specific escalation path that worked? I am not looking for tax advice — I am mainly trying to understand how others got the App Store Connect tax-form workflow corrected. Thanks in advance.
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W-9 only shown for foreign-owned US single-member LLC — Finance case unanswered since August
Hi everyone, I'm looking for some guidance from anyone who has dealt with a similar tax-form issue in App Store Connect. I am a non-US individual and the sole owner of a US single-member LLC. The LLC is treated as a disregarded entity for US federal tax purposes. In App Store Connect, under Tax Forms, I am only presented with the U.S. Form W-9. I am not presented with the questionnaire or any option to complete a W-8BEN. This is particularly confusing because Apple's documentation says that developers based outside the United States may be required to complete a W-8BEN, W-8BEN-E or W-8ECI, and that the appropriate form should be determined through the tax questions in App Store Connect. I contacted Apple Finance Support about this issue and received confirmation that my request had been received: I have an open case with Apple Finance Support since August 26, 2026. I followed up on August 31 and again on September 14, but I have not received any substantive response or update from the Finance/Tax team. I have also found other recent Apple Developer Forum posts describing essentially the same situation: a foreign-owned US single-member LLC where App Store Connect only presents the W-9 workflow and the issue has to be escalated to Apple's tax team. Has anyone here with a similar setup actually managed to get the W-8BEN workflow enabled in App Store Connect? If so: What did Apple ask you to provide? Which Apple team eventually resolved it? Was there a specific escalation path that worked? I am not looking for tax advice — I am mainly trying to understand how others got the App Store Connect tax-form workflow corrected. Thanks in advance.
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