Hi everyone, We are experiencing a bizarre issue with one of our apps, BLOKX. Here is the quick timeline: March 26: First submission. No status change for 2 weeks. We canceled and resubmitted. April 27: Still zero movement. We updated our SDK and submitted again on May 15. On the exact same day, we submitted other app from our developer account. It got reviewed and approved. Only BLOKX gets completely ignored. May 20: Suspecting a technical glitch with the specific App ID, we created a brand new App ID and submitted BLOKX as a completely fresh app. Today (May 27): Still stuck in "Waiting for Review" with zero movement. The Support Loop: We have already contacted Apple Support multiple times regarding the old App ID (Case ID: 102871846091 and Case ID: 102875670447). The replies we are getting are incredibly frustrating and factually incorrect. Support keeps replying with a generic template stating that the app “was just submitted today” (matching the exact date of their email reply), completely ignoring the weeks it spent waiting. When we replied back with actual screenshots of our timeline and submission history proving otherwise, they simply copy-pasted the exact same response a few days later, just changing the date to the current day. • App name: BLOKX • Platform: iOS • Current status: Waiting for Review • Total waiting time: Almost 2 months (across both IDs) • Old App ID: 6761107868 • Current App ID: 6771268940 Has anyone faced something similar recently? How did you get Apple to notice? If any Apple engineering or forum moderator can check whether our submission is stuck in the review queue or if any action is required from our side, it would be very helpful. Thanks in advance!

Hello everyone, We are running into a strange App Store Connect glitch that has trapped our app ("BLOKX") in the "Waiting for Review" queue for almost 20 days. Standard Developer Support is unable to resolve it because the system is feeding them incorrect dates. The Issue: The original submission timestamp keeps automatically resetting to the present day, putting us in a perpetual "ghost queue" loop. The Timeline: April 8: We originally submitted the app (status changed to "Waiting for Review"). April 23: We contacted Developer Support. They replied stating our app had been waiting for review "as of 23/04." April 27 (Today): We followed up. Support replied again, this time stating our app has been waiting for review "as of 27/04." Because the backend timestamp keeps resetting to the current day, automated support simply tells us that our review is "proceeding normally" and falls within standard timeframes, failing to see that the app has actually been stuck since April 8. Case Number: 102871846091 Has anyone else experienced this rolling timestamp bug recently? If there are any Apple Developer Relations staff or App Store Connect engineers reading this, could you please look into this case number or advise on how to break the app out of this loop? Thank you in advance for any guidance!