We have recently begun testing in our production environment and have been unable to push provision any cards, receiving a 500 error:
default 11:15:59.136742-0300 PassbookUIService Response:
https://pr-pod9-smp-device.apple.com:443/broker/v4/devices/SEID_NUMBER/cards 500 Time profile: 0.486102 seconds
{
x-conversation-id = "52463d9f488e428f829633a1518ea72d"
Vary = "accept-language"
Content-Type = "application/json"
x-pod = "pr-pod9"
x-keystone-correlationid = "058F11DE-839F-47AC-A623-741BF32CEA80"
Date = "Thu, 16 Jan 2025 14:15:58 GMT"
x-apay-service-response-details = "via_upstream"
Content-Length = "81"
x-envoy-upstream-service-time = "172"
x-pod-region = "paymentpass.com.apple"
}
{
statusCode = 500;
statusMessage = "Broker Service Response exception";
}
In 05/2024 we received an e-mail from applepayentitlementsapple.com confirming the granting of in-app provisioning entitlements for our production apps.
We've already sent a feedback on Feedback Assistant. Here is the code to track: FB16344669.
Also, we sent another e-mail to applepayentitlementsapple.com, Case-ID: 11317916, but we haven't received a reply yet.
Can you help us? We are concerned, since our pre-certification starts on January 27th.
Thanks in advance.
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