Hello App Review Team,
I'm reaching out because our submission has been stuck in "Waiting for
Review" for over 90 hours with no visible movement, and this is
time-sensitive on our side.
App Name: Mibanco
Platform: iOS
Version: 4.3.0 (Build 10000528)
Submission ID: 32cbac81-e5f8-43d4-b09f-363d33aba256
Apple ID: [add your numeric Apple ID here]
Timeline:
Jul 30, 2026, 12:33 PM: In preparation for submission
Jul 30, 2026, 12:39 PM: Submitted / Waiting for Review
Aug 3, 2026 (today): Still "Waiting for Review" — no rejection, no
messages, and no information requests in the Resolution Center
Context: this version slot was previously used for a build tied to a
certificate-related change. We had to developer-reject that earlier
build, which is why the version number jumped from 4.2.x straight to
4.3.0 rather than a normal increment.
What we've already tried:
Contacted Apple through the general Contact Us form with our Apple ID
and submission ID — no response so far.
Submitting an Expedited App Review request through the official form
alongside this post.
Why this is urgent:
This release needs to go live before a scheduled backend certificate
rotation on our side. Once that rotation completes, the app versions
currently live on the App Store will stop being able to authenticate
with our backend — so every day this stays in review increases the
number of users who will lose access.
We understand App Review is handling a high volume of submissions right
now and we're not trying to jump the line — we just want to confirm
this hasn't fallen into a technical gap, since there's been zero
communication in either direction. Any update, or confirmation that
it's actively being looked at, would be greatly appreciated.
Thank you for your time.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
Tags:
App Review
App Store Connect
App Store
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