i bought apple developer but i can't use it "Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership."

Hello, Although I contacted many times, you still could not solve my problem. I paid for apple developer about 3 months ago, I received a welcome mail from apple developer, but when I log into my account and open the developer section, "Your Apple ID is already associated with the Account Holder of a membership." it says and i can't use my account neither my money was refunded nor i can use the developer account this is officially a scam