Hello,
I am facing a critical issue with my Apple Developer Account verification process where an automated timer suspended my account despite submitting all requested documents on day one.
Timeline & Details:
I received a request from Apple to upload address verification documents with a 14-day deadline.
I uploaded all requested documents on the very first day.
While waiting for the review process to be completed on Apple's end, the 14-day window expired.
Consequently, the system automatically suspended my account, disabling certificate creation and blocking development/distribution.
I have open support tickets, but have not received a response yet.
Case ID: 102944887663
Since this is an automated timeout caused by review delay, could someone from the Apple team please help escalate this Case ID to the Enrollment / Account Verification team?
Thank you very much for your help!
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
Signing Certificates
Developer ID
1
1
70