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App rejected asking for more info, no reply after 12 days.
Hi, A reviewer rejected my app and asked me to reply in the Resolution Center with an explanation about part of the subscription flow and to provide an additional demo account. I provided the requested information within about 30 minutes of the reviewer’s message. However, it has now been 12 days and I have not heard back from the reviewer. I also sent follow-up messages through App Store Connect and contacted Apple Support via email 5 days ago regarding this issue, but I still haven’t received a response. Is this normal in situations like this? What would be the best thing to do now — keep waiting, or submit a new build? Thank you.
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App rejected asking for more info, no reply after 12 days.
Hi, A reviewer rejected my app and asked me to reply in the Resolution Center with an explanation about part of the subscription flow and to provide an additional demo account. I provided the requested information within about 30 minutes of the reviewer’s message. However, it has now been 12 days and I have not heard back from the reviewer. I also sent follow-up messages through App Store Connect and contacted Apple Support via email 5 days ago regarding this issue, but I still haven’t received a response. Is this normal in situations like this? What would be the best thing to do now — keep waiting, or submit a new build? Thank you.
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