App Store Connect still shows “Developer Program Membership Expired” one week after renewal

Question

Created Aug ’26

Replies 7

Boosts 3

Views 1k

Participants 7

Hello,

I renewed my Apple Developer Program membership on July 29, 2026. The payment was successfully processed, I received the invoice and renewal confirmation, and the Apple Developer website shows that my membership is active.

For approximately one week, App Store Connect has continued to display this error:

Developer Program Membership Expired Your membership has expired, and your apps have been removed from the App Store until you renew your membership. To renew, a user with the Account Holder role must sign in and renew the membership on the Apple Developer website.

Because of this incorrect status, I cannot submit apps, and App Store Connect states that my existing apps have been removed from the App Store.

I have contacted Apple Developer Support multiple times. I received two responses, but neither addressed the App Store Connect membership-status issue. The renewal itself is already complete; the problem appears to be a synchronization issue between the Apple Developer portal and App Store Connect.

Has anyone experienced this situation? How long did synchronization take, and was there a specific support team or escalation path that resolved it?

Any advice would be appreciated.

Answer 1

marcouk OP

Aug ’26

I am facing the same problem. Did you find a solution?

Answer 2

Apple Developer Support OP

Apple

Aug ’26

Hello,

Please try again as I suspect your issue was already resolved. That said, please respond to your case with the Developer Support team if you are still experiencing an issue so that they can continue to troubleshoot it on your behalf.

Please note: We're unable to provide account-specific support in the Developer Forums

Best regards, Developer Support

Answer 3

developair OP

Aug ’26

Hello, I have the same issue. I renewed my membership successfully, but all of my apps have been disabled for the past 3 days. I opened a support ticket with Apple, but I still haven’t received any response. Have you found a solution?

Answer 4

MrBreakfast OP

Aug ’26

Same issue. It will be two weeks for me tomorrow. Support hasn't been helpful. Not sure what's going on.

Answer 5

developair OP

Aug ’26

@MrBreakfast @Hmo0oodi My issue has been solved, maybe this could help you.

https://developer.apple.com/forums/thread/841607?answerId=901359022#901359022

Answer 6

Emad_Anis OP

Aug ’26

I am facing the exact same issue right now.

We successfully renewed our developer membership, but our app immediately vanished from the App Store. App Store Connect is completely stuck in an expired state—every time we try to perform any action or save changes, an alert popup appears stating that our membership is expired.

Answer 7

Emad_Anis OP

4w

Our app has been removed from the App Store for 4 weeks following our Developer Program membership renewal.

Even though our payment went through and our membership is active, App Store Connect is completely stuck. Every time we try to make any changes, an alert popup states that our membership is expired.

We have contacted Apple Developer Support multiple times, but they keep sending generic responses without resolving the issue. It looks like a backend synchronization bug where the account state won't update.

App Link: https://apps.apple.com/au/app/anis-ly/id1563913138

Has anyone found a way to get Apple to manually trigger an account state re-sync to fix this? Any help would be greatly appreciated!

@Apple Developer Support