Hello,
I am writing this post because the Apple Developer Program enrollment process is clearly malfunctioning, and I have reached a point where this situation is unacceptable.
First payment
I initially purchased the Apple Developer Program on December 3rd, 2025 at 16:03 (Turkey time).
The payment was fully completed, confirmed by my bank, and I received the official Apple Store receipt.
• Order ID: W1557478965
• Amount: 1029 TRY
• Status: Completed / Posted
Despite this, my account continued to show:
• “Purchase your membership”
• Enrollment status: Pending
• No access to App Store Connect
After several days with no response from Apple Support and no activation, I assumed something had gone wrong on Apple’s side.
Second payment
Because I was completely blocked and received no reply from support or the forums, I made a second payment to rule out any payment failure.
• Order ID: W1694587309
• Amount: 1029 TRY
• Status: Completed / Posted
Current situation
At this point:
• Two separate payments
• Two unique Apple Store order IDs
• Zero activation
• Zero response from Apple Support
• Enrollment still Pending
• App Store Connect still inaccessible
Support case details:
• Apple Support Case ID: 102769533427
• Multiple follow-ups sent
• No reply
• No action taken
This is no longer a delay — this is a system-level failure.
I have paid twice for a single Developer Program membership and received nothing in return: no activation, no explanation, and no support.
I am formally requesting manual intervention by Apple staff to:
1. Immediately activate my Apple Developer Program membership
2. Investigate and resolve the duplicate payment (refund or clarification)
3. Explain why a paid enrollment can remain blocked with no support response
If this forum is monitored by Apple employees, this issue requires urgent escalation.
This situation should not happen in a paid developer program.
Thank you.
Topic:
Accessibility & Inclusion
SubTopic:
General