Posts under App & System Services topic

Post

Replies

Boosts

Views

Activity

Reporting your App Store Server Library issue
If you are experiencing an unexpected or inconsistent behavior when using the App Store Server Library, review the following resources to ensure that your implementation workflow didn’t cause the issue: Simplifying your implementation by using the App Store Server Library Explore App Store server APIs for In-App Purchase Meet the App Store Server Library If you are unable to resolve your issue using the above resources, file a GitHub issue. Alternatively, if you wish to provide specific requests, transactions, or other private information for review, submit a Feedback Assistant report with the following information: The bundleId or appAppleId of your app The date and time your issue occurred The library language(s) The version of the library The environment (i.e., Production, Sandbox, or Xcode) The GitHub issue for this report if available The endpoint(s) reproducing your issue The HTTP body and headers of the endpoint raw request The HTTP body and headers of the endpoint response To submit the report, perform these steps: Log into Feedback Assistant. Click on the Compose icon to create a new report. Select the Developer Tools & Resources topic. In the sheet that appears: Enter a title for your report. Select “App Store Server Library” from the “Which area are you seeing an issue with?” pop-up menu. Select “Incorrect/Unexpected Behavior” from the “What type of feedback are you reporting?” pop-up menu. Enter a description of your issue and how to reproduce it. Add the information gathered above to the sheet. Submit your report. After filing your report, please respond in your existing Developer Forums post with the Feedback Assistant ID. Use your Feedback Assistant ID to check for updates or resolutions. For more information, see Understanding feedback status.
0
0
386
Feb ’25
Request array with AppIntents
Hi, I’m trying to get an array of strings from the user using AppIntents, but I’m encountering an issue. The shortcut ends without prompting the user for input or saving the value, though it doesn’t crash. I need to get the user to input multiple tasks in an array, but the current approach isn’t working as expected. Here’s the current method I’m using: // Short code snippet showing the current method private func collectTasks() async throws -> [String] { var collectedTasks: [String] = tasks ?? [] while true { if !collectedTasks.isEmpty { let addMore = try await $input.requestConfirmation("Would you like to add another task?") if !addMore { break } } let newTask = try await $input.requestValue("Please enter a task:") collectedTasks.append(newTask) } return collectedTasks } The Call func perform() async throws -> some IntentResult { let finalTasks = try await collectTasks() // Some more Code } Any advice or suggestions would be appreciated. Thanks in advance!
0
0
341
Feb ’25
How to update multiTokenContexts if ApplePayPaymentRequest does not initialize multiTokenContexts
https://developer.apple.com/documentation/apple_pay_on_the_web/applepaypaymentrequest/3955945-multitokencontexts According to this document, I know that I can initialize a multiTokenContexts when initializing ApplePayPaymentRequest. But I am now facing a tricky problem. If the user's order does not require multiTokenContexts, then I will not initialize this field when I first make ApplePayPaymentRequest. When the user is in the payment process, I may update multiTokenContexts. But this time, the update is not allowed, ApplePay will be cancelled and the payment will be closed. For example, if the user's address in Apple Pay is different, I need to update multiTokenContexts to support the payment of goods to multiple merchants, which will generate an update of multiTokenContexts. MultiTokenContexts can be updated in the onshippingcontactselected method. https://developer.apple.com/documentation/apple_pay_on_the_web/applepaysession/1778009-onshippingcontactselected My question is that from the beginning, there was no multiTokenContexts to update multiTokenContexts in onshippingcontactselected, which would cause the user to close the payment and need to manually click to pay again. This user experience is not very friendly. Is there a better way for me to go from no multiTokenContexts to multiTokenContexts without interrupting the user's payment process?
0
0
144
Mar ’25
Gathering Required Information for Troubleshooting Wallet Issues
Hi, To ensure the issue is not caused by an error within your app or web service request, please review the following documentation: Wallet Passes Wallet Developer Guide If the resources above don’t help identify the cause of the error, please provide more information about your app or web services to get started. To prevent sending sensitive credentials in plain text, create a report in Feedback Assistant to share the details requested below. Additionally, if the error is something we need to investigate further, the appropriate engineering teams also have access to the same information and can communicate with you directly within Feedback Assistant for more information, as needed. Please follow the instructions below to submit your report. For issues occurring with your native app or web service, perform the following steps: Install the Wallet profile on your iOS or watchOS device. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS or watchOS device. Create a Feedback Assistant report with the following information: The serial number of the device. Open Settings > General > About > Serial Number (tap and hold to copy). The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string. Open Settings > General > About > SEID (tap and hold to copy). The sysdiagnose gathered after reproducing the issue. The .pkpass file(s), pass signing certificate(s) and pass type identiifier(s) (optional). The timestamp of when the issue was reproduced. Screenshots or videos of errors and unexpected behaviors (optional). Important: From the logs gathered above, you should be able to determine the cause of the failure from PassbookUIService, PassKit or PassKitCore, and by filtering for your SEID or pass type identifier in the Safari Web Inspector. See Inspecting Safari on macOS to learn more. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Wallet pass implementation. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your web implementation, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
0
0
590
Mar ’25
Why can't the app get the subscription status occasionally?
Hi, I have developed an app which has two in-app purchase subscriptions. During the test, the app can successfully get the status of the subscriptions. After it's released, I downloaded it from app store and subscribed it with my apple account. I found that in most cases, the app can identify that I have subscribed it and I can use its all functions. But yesterday, when I launched it again, it showed the warning that I haven't subscribed it. I checked my subscription in my account and the subscription status hasn't been changed, that is, I have subscribed it. And after one hour, I launched it again. This time the app identified that I have subscribed it. Why? The following is the code about listening to the subscription status. Is there any wrong about it? HomeView() .onAppear(){ Task { await getSubscriptionStatus() } } func getSubscriptionStatus() async { var storeProducts = [Product]() do { let productIds = ["6740017137","6740017138"] storeProducts = try await Product.products(for: productIds) } catch { print("Failed product request: \(error)") } guard let subscription1 = storeProducts.first?.subscription else { // Not a subscription return } do { let statuses = try await subscription1.status for status in statuses { let info = try checkVerified(status.renewalInfo) switch status.state { case .subscribed: if info.willAutoRenew { purchaseStatus1 = true debugPrint("getSubscriptionStatus user subscription is active.") } else { purchaseStatus1 = false debugPrint("getSubscriptionStatus user subscription is expiring.") } case .inBillingRetryPeriod: debugPrint("getSubscriptionStatus user subscription is in billing retry period.") purchaseStatus1 = false case .inGracePeriod: debugPrint("getSubscriptionStatus user subscription is in grace period.") purchaseStatus1 = false case .expired: debugPrint("getSubscriptionStatus user subscription is expired.") purchaseStatus1 = false case .revoked: debugPrint("getSubscriptionStatus user subscription was revoked.") purchaseStatus1 = false default: fatalError("getSubscriptionStatus WARNING STATE NOT CONSIDERED.") } } } catch { // do nothing } guard let subscription2 = storeProducts.last?.subscription else { // Not a subscription return } do { let statuses = try await subscription2.status for status in statuses { let info = try checkVerified(status.renewalInfo) switch status.state { case .subscribed: if info.willAutoRenew { purchaseStatus2 = true debugPrint("getSubscriptionStatus user subscription is active.") } else { purchaseStatus2 = false debugPrint("getSubscriptionStatus user subscription is expiring.") } case .inBillingRetryPeriod: debugPrint("getSubscriptionStatus user subscription is in billing retry period.") purchaseStatus2 = false case .inGracePeriod: debugPrint("getSubscriptionStatus user subscription is in grace period.") purchaseStatus2 = false case .expired: debugPrint("getSubscriptionStatus user subscription is expired.") purchaseStatus2 = false case .revoked: debugPrint("getSubscriptionStatus user subscription was revoked.") purchaseStatus2 = false default: fatalError("getSubscriptionStatus WARNING STATE NOT CONSIDERED.") } } } catch { // do nothing } if purchaseStatus1 == true || purchaseStatus2 == true { purchaseStatus = true } else if purchaseStatus1 == false && purchaseStatus2 == false { purchaseStatus = false } return }
0
0
211
Mar ’25
Duplicate In-App Order with two Different Transaction ID
User Initiated a Single Consumable Purchase but Was Charged Twice A user initiated a single in-app purchase for a consumable item, but they were charged twice. Both transactions have the same purchase token. Additional details: After the user successfully completed the in-app purchase, the completeTransactions callback was triggered again. This was called at app launch using SwiftyStoreKit.completeTransactions to finish any pending transactions. Could this be causing the duplicate charge? Any insights would be appreciated.
0
0
229
Mar ’25
How to check for cancellation of background task
When using the old withTaskCancellationHandler(operation:onCancel:isolation:) to run background tasks, you were notified that the background task gets cancelled via the handler being called. SwiftUI provides the backgroundTask(_:action:) modifier which looks quite handy. However how can I check if the background task will be cancelled to avoid being terminated by the system? I have tried to check that via Task.isCancelled but this always returns false no matter what. Is this not possible when using the modifier in which case I should file a bug report? Thanks for your help
0
0
281
Mar ’25
Gathering Required Information for Troubleshooting Tap to Pay on iPhone
While troubleshooting Tap to Pay on iPhone, it is essential that the developer is able to collect logs on their device and check those logs for error messages. This is also essential when reporting issues to Apple. To gather the required data for your own debugging as well as reporting issues, please perform the following steps on the test device: Install the Tap to Pay profile on your iPhone. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iPhone. Create a Feedback Assistant report with the following information: The bundle ID The serial number of the device. For iOS, open Settings > General > About (tap and hold to copy). The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string. For iOS, open Settings > General > About > SEID (tap and hold to copy). The sysdiagnose gathered after reproducing the issue. The timestamp (including timezone) of when the issue was reproduced. Screenshots or videos of errors and unexpected behaviors (optional). Submitting Your Feedback After your submission to Feedback Assistant is complete, please respond to your post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your app, a configuration issue within your developer account, app configuration, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
0
0
519
Mar ’25
Guidance on Upgrading to Production Access for Screen Time API
Hello everyone, I’m currently developing an app that uses the Family Controls API, specifically the Screen Time API. However, my current entitlement is limited to development mode, which prevents me from publishing my app on TestFlight. I have already contacted Apple Developer Support for production access but wanted to reach out to the community as well and I was referenced to FamilyControls API documentation and I couldn't find anything related to my case. Has anyone successfully upgraded their entitlement from development-only to production? Any insights on the process, tips for communicating with Developer Support, or guidance on ensuring full compliance with the Family Controls guidelines would be extremely helpful.
0
0
313
Mar ’25
Adding In-App Purchase to app + review required?
I'm trying to understand the IAP development process. I created my first Product on App Store Connect and am trying to build my app to use it. However it keeps failing with "Invalid product ID.". From what I've read, this is because the product has not yet gone through review. But what I don't understand is, of course it hasn't gone through review yet, because trying to use it in any capacity fails, even though I'm using a real physical device and using a Sandbox User. Is this the correct workflow? It seems very backwards that I have to submit the product for review, even before I know how it's going to be used. I'm still building the screen for the product page, and haven't even started touching any backend APIs, yet it's asking for screenshots. Am I misunderstanding something here?
0
0
76
Apr ’25
ASDServerErrorDomain Code=3512
有人遇到这个问题吗,在支付的时候提示未知错误,具体的错误信息如下: 交易失败,outTradeNo:2025022631999900326, productId:com.f6car.p0001, error:Err-or -Domain=SKErrorDomain Code=0 "发生未知错误" UserInfo={NSLocalizedDescription=发生未知错误, NSUnderlyingError=0x302f50120 {Error Domain=ASDServerErrorDomain Code=3512 "无效的应用程序外部版本。" UserInfo={NSLocalizedFailureReason=无效的应用程序外部版本。}}} 寻求解决方案,感谢.
0
0
256
Feb ’25
SwiftData - disable Persistent History Tracking
Hello, I am building a pretty large database (~40MB) to be used in my SwiftData iOS app as read-only. While inserting and updating the data, I noticed a substantial increase in size (+ ~10MB). A little digging pointed to ACHANGE and ATRANSACTION tables that apparently are dealing with Persistent History Tracking. While I do appreciate the benefits of that, I prefer to save space. Could you please point me in the right direction?
0
0
106
Apr ’25
Error setting install attribution pingback
Hi there, We have an app targeted for children and we want to use the SkAdNetwork to track installs for campaigns. We don't want to track further in-app events (purchase etc.), just the install event. We added the SDK to our Unity app, listed the network identifiers in the plist file, configured the external campaign according to their instructions, but struggle to see any events for several weeks now. We see the following logs in the app: Registering install attribution pingback. Failed to migrate Install Attribution database schema from 17001 => 17400. SkAdNetwork: No pingbacks found while attempting to register/update. Error setting install attribution pingback registered for app: 1509727806, error: Error Domain=ASDErrorDomain code=1208 How can we debug this further? What does the error mean? Thank you very much! (I hope I posted in the correct forum topic. Apologies if not)
0
0
55
Apr ’25