Hey guysI’ve been trying to pay for Apple Developer Program enrollment for about a week and still no luck. As well as I got from a small talk with the customer support – Apple never got my money. So it seems like my payment authorization fails all the time. But I don’t know what’s really going on.Have any of you ever had issues like that?Or maybe you just know what’s going on and how to fix it?
Apple Developer Program
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Hi everyone,
I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”.
It’s now been several days, and I haven’t received any confirmation email or any request for additional information.
I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated.
Thanks in advance for your help and feedback!
— Martin
Hi everyone!
Writing this from my personal Developer Account but this is related to my other account, enrolled under my startup organization account.
Sunday morning I've started finalizing a feature on my startup that I've worked on with my colleagues for over a year already. I've pushed the code as usual, wanted to do a internal TestFlight build and I was apparently logged out on Xcode from my account. Thought it's no big deal - went to log in in Xcode Settings -> Account but my attempt was unsuccessful - I was presented a message stating "Unknown error occurred".
Weird, but then I tried to use the browser to login into App Store Connect using the following account - I was met with the same message. Alright, I thought I might need to reset my password - clicked on Forgot Password and started the reset password flow.
To my surprise, I am presented a new message, stating - Your account has been locked and I need to verify my phone number to request access to this account. I proceed, enter my phone number associated with the account and click continue.
I am the presented with the message that my Account Access is Requested and I need to wait up to a day.
I then also decided to check Keychain and well, surprise surprise - all my certificates have also been revoked from keychain, both development and distribution.
Well, I wake up this morning to the following email:
And attempting to login/reset password now presents a message stating that my account is now LOCKED:
I've been an Apple Developer for more than 7 years. I've had multiple Developer accounts. This is the first time I'm seeing such things. Please, someone explain what is going on and how can I verify my identity with apple to access my account?
I cannot release a new version of our startup's app. We are suffering business losses due to failing to meet a deadline with a potential client. I cannot believe such things are happening.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I am writing this post because the Apple Developer Program enrollment process is clearly malfunctioning, and I have reached a point where this situation is unacceptable.
First payment
I initially purchased the Apple Developer Program on December 3rd, 2025 at 16:03 (Turkey time).
The payment was fully completed, confirmed by my bank, and I received the official Apple Store receipt.
• Order ID: W1557478965
• Amount: 1029 TRY
• Status: Completed / Posted
Despite this, my account continued to show:
• “Purchase your membership”
• Enrollment status: Pending
• No access to App Store Connect
After several days with no response from Apple Support and no activation, I assumed something had gone wrong on Apple’s side.
Second payment
Because I was completely blocked and received no reply from support or the forums, I made a second payment to rule out any payment failure.
• Order ID: W1694587309
• Amount: 1029 TRY
• Status: Completed / Posted
Current situation
At this point:
• Two separate payments
• Two unique Apple Store order IDs
• Zero activation
• Zero response from Apple Support
• Enrollment still Pending
• App Store Connect still inaccessible
Support case details:
• Apple Support Case ID: 102769533427
• Multiple follow-ups sent
• No reply
• No action taken
This is no longer a delay — this is a system-level failure.
I have paid twice for a single Developer Program membership and received nothing in return: no activation, no explanation, and no support.
I am formally requesting manual intervention by Apple staff to:
1. Immediately activate my Apple Developer Program membership
2. Investigate and resolve the duplicate payment (refund or clarification)
3. Explain why a paid enrollment can remain blocked with no support response
If this forum is monitored by Apple employees, this issue requires urgent escalation.
This situation should not happen in a paid developer program.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi there,
How long does it take to make a switch from Apple individual to organization membership? I initiated the process a 2 weeks ago, and I am get to receive another notification from Apple. Keeps showing We’re processing your membership migration from an individual to an organization. And I am unable to submit an application that requires Organization account.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
I have had this notice for a while: Registration is being processed for these devices. They may become available for development and ad hoc distribution in 24 to 72 hours. Changes to device availability will appear in the Status column.
The status for my new iPhone has been stuck in this "Processing" state. See image:
Body:
I am writing to report an ongoing issue with the Apple Developer Program enrollment process specifically affecting developers in India, along with significant concerns about Apple's support responsiveness in this region.
Issue Summary:
I have been attempting to enroll in the paid Apple Developer Program ($99/year) using the Apple Developer app on my iPhone for the past 4 days. Every enrollment attempt results in the following errors:
"Unknown Error - Please try again"
"Invalid Request - Service mapping to the requested URL is not available"
My Setup (All Verified Correct):
Apple ID Region: India
Trusted Phone Number: +91 (India country code, matching my Apple ID region)
Two-Factor Authentication: Enabled (genuine 2FA, not two-step verification)
2FA Devices: iPhone, MacBook Pro devices, and trusted phone number all verified
Account Information: Legal name, address, date of birth, and email all updated and verified on account.apple.com
Device: iPhone 17 Pro running latest iOS
Troubleshooting Attempted:
I have completed every troubleshooting step suggested by the community and by Apple Support myself:
✅ Verified genuine Two-Factor Authentication is enabled
✅ Confirmed Apple ID region matches trusted phone number region (+91)
✅ Updated all personal information (legal name, address, email) on account.apple.com
✅ Force restarted iPhone multiple times
✅ Uninstalled and reinstalled Apple Developer app
✅ Signed out and signed back in with correct Apple ID
✅ Tested on both WiFi and cellular data
✅ Waited 48+ hours between attempts
None of these steps resolved the issue.
Support Response Issues:
This is where my frustration peaks. I have attempted to contact Apple Support multiple ways:
Phone Support: Shows "Phone support is currently unavailable" (though it was available last week)
Email Support: Submitted via developer.apple.com/support → No response for 4 days
Previous Contact: Had contacted support last week, but the troubleshooting steps provided did not resolve the issue
Current Status: No follow-up communication or resolution path from Apple
Known Issue in India - Why This Matters:
I have researched this extensively and found multiple threads in this forum (dating back months) with developers in India reporting identical errors during enrollment. To date, I have not found a single resolved thread with a working solution. This indicates:
This is a documented, recurring issue affecting Indian developers specifically
Apple appears to have backend infrastructure issues specific to India
Support has not provided a resolution path despite multiple reports
The Real Problem:
Apple's Developer Program enrollment system appears to have specific bugs or limitations that prevent developers in India from successfully enrolling, yet:
Support responsiveness is severely lacking
There is no documented workaround or known resolution
The support team seems unaware of or unprepared to handle this region-specific issue
My Request:
Acknowledgement from Apple that this is a known issue affecting India-based developers
A concrete resolution path (whether manual backend enablement, account review, or system fix)
Expected timeline for resolution:
Improved support responsiveness - Developers deserve answers, not silence
Additional Context:
I am ready to provide screen recordings of the exact error
I have all the necessary documentation (identity verification, address proof, etc.)
I am willing to complete any additional verification steps
I simply need clear communication and a path forward
I have been developing for iOS and want to contribute to the Apple ecosystem. However, this enrollment barrier is preventing me from doing so. Apple's support infrastructure for India needs improvement, and this issue needs attention.
If any Apple team member is monitoring this forum, please escalate this issue. Indian developers deserve better support and communication.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Community Management
Developer Tools
Developer Program
My membership expires in 10 days and I'm trying to find out how I can renew it.According to Applet:"You can renew starting 30 days before the expiration date of your existing membership or any time after it expires. Your expiration date is available in your account on the developer website. To renew, sign in to your account with the Apple ID you used to enroll, and click the "Renew Now” button. If your membership is still active when you renew, your new membership will activate as soon as your current membership expires and you will receive two (2) new TSIs."So, I sign in to my account with the Apple ID I used to enroll and I can't see the "Reset Now" button anywyere.All I can see is the "Overview", "Membership", "Certificates, IDs & Profiles", "iTunes Connect", "CloudKit Dashboard" and "Code-Level Support" under the "Programs Resources" section, on the left, and the "Documentation", "Forums", "Bug Reporter" and "News & Updates" under the "Additional Resources" section, again on the left.I went to each and every of these and there is no "Renew Now" button anywhere.Any ideas?Thanks in advance.
Hi There,
I´m From Spain with an LLC Company in the USA.
Is a Disregarded company, the problem is that when I try to set up the paid apps agreement, Apple display the form W-9 instead of Form W8-BEN (that is for non-us resident)
My question is... is this right?
Under the name of my company, appear an option that ask me ...
"Who is the Beneficial Owner? "
You can choose between : Individual, Limited Liability - Disregarded Entity, Limited Liability - Partnership, Other...
I choose Limited Liability - Disregarded Entity
I m not sure if the form W-9 is the right for me because my other online business is about selling books on amazon and there the form that I m using is W8-BEN
I Keep getting this error if I try to enroll in the developer program, why is this? Please tell me how to fix this of why this is happening!
Hello Team
I tried to enroll using the Apple Developer app on both my Mac and my iPhone and I keep getting the "Unknown error" please try again popup.
I'm on the latest macOS and iOS version, have everything in line to the requirements, but nothing seems to be working.
Can someone guide me if there's something I've not done right?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I paid for the developer account subscription on November 9, and as of now, the status is still pending.
I’ve already contacted the support center for help more than three days ago, but I haven’t received any reply or even an acknowledgment email.
How do they even operate? The delay is completely unreasonable.
Has anyone else experienced the same thing?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello, my Apple Developer Program had expired 20 days ago, but i cant renew in any way (auto-renew dont work, i dont have "renew button" on web, dont have it in iOS and macOS developer apps, so i cant renew it. Has anyone encountered this problem? How can i solve it and renew my membership?
I'm not able to download my Private key since Yesterday and I get the following error message when I click on "Download"
Auth Key can only be downloaded once. This auth key has already been downloaded.
I revoked all my existing keys and created new ones and I get the same error message. I tried all the mentioned solutions on this forum and StackOverflow like using Safari,turning off VPNs,removing spaces from Key name, using my iPhone, using a Mac, incognito/private mode on Windows Microsoft Edge, clicking done then pressing download after, right clicking on download Linked File as...nothing seems to work
"Auth Key can only be downloaded once. This auth key has already been downloaded."
I can't create a developer account. Every time I try to enroll they tell me: you cant enroll at this time.
Our developer account was granted the com.apple.developer.mail-client by Apple ages ago, which we use for one of our apps.
At the time, this entitlement was granted through a special "entitlements" drop-down on the profile creation page. In fact, the entitlement is still available to us in this manner:
Unfortunately, applying the entitlement directly to the profile no longer works through the App Store Connect API. Which is a bummer because we periodically use the API to update our development and ad hoc profiles with new UDIDs.
I was eventually able to get Apple to migrate the entitlement to a capability that we can instead apply to the app IDs in our account. Great!
However, for some reason the "Default Mail App" capability (on the "Edit your App ID Configuration" screen) shows does NOT apply to Ad hoc profiles:
Note that "Ad hoc" is missing.
This means we still need to update the Ad hoc profile for the app in question manually through the Apple developer portal.
This has to be a bug. It makes no sense that this specific capability doesn't apply to Ad hoc profiles. Other capabilities don't have this issue. e.g.:
Another strange thing is that on the profile page for the ad hoc profile under "Enabled Capabilities" it shows "Default Mail App" (see screenshot above) but the capability/entitlement is missing from the downloaded profile unless I add it via the drop down menu on the profile page.
How do I get Apple to fix this? Multiple support tickets submitted via our developer account have gone unanswered. (It took months just to get the entitlement partially migrated in the first place.)
I can't enrol in apple developer program, every time i click enrol i got this message: "Your enrollement in tha Apple Developer Program could not be completed at this time"
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Long Story Short: I got started, and bought the apple developer account for ~ $99, and It just said me the payment was successful, and:
How many days more should I be waiting ?
Also one more question, would I be able to test my apps over my iphone after having an active Apple Developer Account ?
Any help is much appreciated.
I want to enable developer program but after submitting the enrollment I see:
Your enrollment in the Apple Developer Program could not be completed at this time.