Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Enrollment and Payment completed but Web still shows “Complete Your Purchase” and Pending
Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my iPhone. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure on my iPhone, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102844593298 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Warm regards.
6
4
190
Mar ’26
Nonprofit Enrollment 28 Days in "Processing" After Continuing - UH4UT85YS3
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments. Timeline: In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17. We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3. It's now been 28 days with no status changes, no requests for additional information, and no timeline. Follow-up attempts: I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team. Questions for the community: Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments? We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated. Details: Enrollment ID: UH4UT85YS3 Organization Type: Nonprofit 501(c)(3) Continued enrollment: Sept 17, 2025 Current status: "Your enrollment is being processed" Thanks in advance for any guidance.
5
3
282
Dec ’25
Apple Developer Account Not Activated After Payment Confirmation
I enrolled in the Apple Developer Program more than 48 hours ago around 4 days ago. The payment was successfully charged to my card, and I received a subscription confirmation email. However, my developer account is still not activated, and I’m unable to access the full developer features. Has anyone experienced a similar delay? Is there anything specific I should do, or does activation take longer than expected , i tried to contact support twice throw mail but i got no response ! Any guidance would be appreciated. Thanks!
2
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105
Feb ’26
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
3
3
400
Feb ’26
My Account is stuck to Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process.
Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.
7
2
279
Feb ’26
It takes a long time to create a developer account as a company.
We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
2
1
177
Dec ’25
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
2
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717
Dec ’25
Paid for Apple Developer Program but Account Still Pending After 2 Weeks (No Response from Support)
Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.
3
1
99
1w
Default Mail App Ad hoc Provisioning Profile Support
Our developer account was granted the com.apple.developer.mail-client by Apple ages ago, which we use for one of our apps. At the time, this entitlement was granted through a special "entitlements" drop-down on the profile creation page. In fact, the entitlement is still available to us in this manner: Unfortunately, applying the entitlement directly to the profile no longer works through the App Store Connect API. Which is a bummer because we periodically use the API to update our development and ad hoc profiles with new UDIDs. I was eventually able to get Apple to migrate the entitlement to a capability that we can instead apply to the app IDs in our account. Great! However, for some reason the "Default Mail App" capability (on the "Edit your App ID Configuration" screen) shows does NOT apply to Ad hoc profiles: Note that "Ad hoc" is missing. This means we still need to update the Ad hoc profile for the app in question manually through the Apple developer portal. This has to be a bug. It makes no sense that this specific capability doesn't apply to Ad hoc profiles. Other capabilities don't have this issue. e.g.: Another strange thing is that on the profile page for the ad hoc profile under "Enabled Capabilities" it shows "Default Mail App" (see screenshot above) but the capability/entitlement is missing from the downloaded profile unless I add it via the drop down menu on the profile page. How do I get Apple to fix this? Multiple support tickets submitted via our developer account have gone unanswered. (It took months just to get the entitlement partially migrated in the first place.)
5
1
224
Nov ’25
Sign in with apple get invalid_client error
Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
2
3
285
Jun ’25
Enrollment stuck on "Pending" after receiving invoice - normal timeline?
Hello everyone, I enrolled in the Apple Developer Program and completed my payment this past Thursday on 9th April. I have already received the official invoice for the transaction. However, my account status is still showing as "Pending" on the developer portal, and I am getting an error when trying to log in to App Store Connect. Has anyone else experienced a delay like this recently? Since it's the weekend, I know support is closed, but I'm wondering how long it typically takes for an account to become fully active once the business week starts. Any insights into recent wait times would be appreciated!
3
0
99
1w
Enrollment and Payment completed but Web still shows “Complete Your Purchase” and Pending
Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my iPhone. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure on my iPhone, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102844593298 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Warm regards.
Replies
6
Boosts
4
Views
190
Activity
Mar ’26
SLow enrollment process
its been a week i uploaded the documents for enrolment and there has been no reply. i have raised multiple concerns but am not receiving any resposes on them. is it normal?
Replies
5
Boosts
4
Views
117
Activity
Feb ’26
Nonprofit Enrollment 28 Days in "Processing" After Continuing - UH4UT85YS3
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments. Timeline: In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17. We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3. It's now been 28 days with no status changes, no requests for additional information, and no timeline. Follow-up attempts: I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team. Questions for the community: Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments? We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated. Details: Enrollment ID: UH4UT85YS3 Organization Type: Nonprofit 501(c)(3) Continued enrollment: Sept 17, 2025 Current status: "Your enrollment is being processed" Thanks in advance for any guidance.
Replies
5
Boosts
3
Views
282
Activity
Dec ’25
Apple Developer Account Not Activated After Payment Confirmation
I enrolled in the Apple Developer Program more than 48 hours ago around 4 days ago. The payment was successfully charged to my card, and I received a subscription confirmation email. However, my developer account is still not activated, and I’m unable to access the full developer features. Has anyone experienced a similar delay? Is there anything specific I should do, or does activation take longer than expected , i tried to contact support twice throw mail but i got no response ! Any guidance would be appreciated. Thanks!
Replies
2
Boosts
3
Views
105
Activity
Feb ’26
Apple Developer Program License Agreement
How long does the new Apple Developer Program License Agreement take to take effect once you accept it?
Replies
3
Boosts
3
Views
239
Activity
Jan ’26
Provisioning profile doesn't include the com.apple.developer.music-kit entitlement.
I'm trying to create an app that authenticates to Apple Music using MusicKit but whenever I try to build my profile through eas, I am getting this error: Provisioning profile doesn't include the com.apple.developer.music-kit entitlement. However, my provisioning profile does have MusicKit enabled.
Replies
2
Boosts
3
Views
199
Activity
Jul ’25
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
Replies
3
Boosts
3
Views
400
Activity
Feb ’26
I can't enroll in apple developer program
I can't enrol in apple developer program, every time i click enrol i got this message: "Your enrollement in tha Apple Developer Program could not be completed at this time"
Replies
2
Boosts
2
Views
774
Activity
Dec ’25
My Account is stuck to Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process.
Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.
Replies
7
Boosts
2
Views
279
Activity
Feb ’26
It takes a long time to create a developer account as a company.
We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
Replies
2
Boosts
1
Views
177
Activity
Dec ’25
How Can I get past "You'll receive an email soon."
Long Story Short: I got started, and bought the apple developer account for ~ $99, and It just said me the payment was successful, and: How many days more should I be waiting ? Also one more question, would I be able to test my apps over my iphone after having an active Apple Developer Account ? Any help is much appreciated.
Replies
1
Boosts
3
Views
305
Activity
Dec ’25
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
Replies
2
Boosts
3
Views
717
Activity
Dec ’25
Enrollment Pending – Urgent Assistance Needed
I’ve contacted support two or three times already and no response. I made the payment to create my Apple Developer account on the 26th and also received the invoice that same day, but the status still shows as pending. This is quite urgent, so I’m not sure what you can do on your side to help.
Replies
3
Boosts
3
Views
220
Activity
Dec ’25
Paid for Apple Developer Program but Account Still Pending After 2 Weeks (No Response from Support)
Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.
Replies
3
Boosts
1
Views
99
Activity
1w
Default Mail App Ad hoc Provisioning Profile Support
Our developer account was granted the com.apple.developer.mail-client by Apple ages ago, which we use for one of our apps. At the time, this entitlement was granted through a special "entitlements" drop-down on the profile creation page. In fact, the entitlement is still available to us in this manner: Unfortunately, applying the entitlement directly to the profile no longer works through the App Store Connect API. Which is a bummer because we periodically use the API to update our development and ad hoc profiles with new UDIDs. I was eventually able to get Apple to migrate the entitlement to a capability that we can instead apply to the app IDs in our account. Great! However, for some reason the "Default Mail App" capability (on the "Edit your App ID Configuration" screen) shows does NOT apply to Ad hoc profiles: Note that "Ad hoc" is missing. This means we still need to update the Ad hoc profile for the app in question manually through the Apple developer portal. This has to be a bug. It makes no sense that this specific capability doesn't apply to Ad hoc profiles. Other capabilities don't have this issue. e.g.: Another strange thing is that on the profile page for the ad hoc profile under "Enabled Capabilities" it shows "Default Mail App" (see screenshot above) but the capability/entitlement is missing from the downloaded profile unless I add it via the drop down menu on the profile page. How do I get Apple to fix this? Multiple support tickets submitted via our developer account have gone unanswered. (It took months just to get the entitlement partially migrated in the first place.)
Replies
5
Boosts
1
Views
224
Activity
Nov ’25
Program Enrollment
Hello, my Apple Developer Program enrollment has been pending for 5 days - I am not able to reach support cause the don't answer phone. I have completed all steps and payment - have my invoice. . Could you help somehow?
Replies
3
Boosts
1
Views
87
Activity
2d
Sign in with apple get invalid_client error
Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
Replies
2
Boosts
3
Views
285
Activity
Jun ’25
Enrollment stuck on "Pending" after receiving invoice - normal timeline?
Hello everyone, I enrolled in the Apple Developer Program and completed my payment this past Thursday on 9th April. I have already received the official invoice for the transaction. However, my account status is still showing as "Pending" on the developer portal, and I am getting an error when trying to log in to App Store Connect. Has anyone else experienced a delay like this recently? Since it's the weekend, I know support is closed, but I'm wondering how long it typically takes for an account to become fully active once the business week starts. Any insights into recent wait times would be appreciated!
Replies
3
Boosts
0
Views
99
Activity
1w
Apple developer enrollment
I did my apple enrolment on April 3rd and I don not have any response yet. What are the next steps
Replies
1
Boosts
3
Views
79
Activity
1w