We are a group of 10 friends using the same device and Apple ID, but each of us has a different account within the same app. We want to purchase the same auto-renewable monthly subscription plan, each using our own app credentials. The issue: after the first person subscribes, the next user (with a different in-app account) is unable to buy the same plan—it shows "already subscribed" and only allows access after the next billing cycle. We don’t mind the auto-renewal being charged each month by a different person. We just want each app account to have access to the same package independently, for 1 month each. How can we achieve this without changing the Apple ID or device?

Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.

I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?

Hello Developer Community, I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because: The admin of our Apple Developer Account is a former team member We cannot reach this person anymore We need to regain access to maintain our app on the App Store Questions: What is the official process to recover account access in this situation? What documentation will Apple require to verify our company ownership? Who should we contact at Apple to start this process? Any guidance from developers who have experienced a similar situation would be greatly appreciated. Note: I'll be happy to provide more details if needed, while keeping sensitive information private. Thanks in advance for your help!

We have submitted an application to apply for the Apple Developer account to submit a new app, but its been in the system for 3 months. Despite chasing every other day, its not moving along. Does anyone know how to escalate this in Apple as its causing us a lot of delay.

Hi Apple Developer Team, I’m a developer based in South Africa. I initially submitted my enrollment for the Apple Developer Program (Individual) last week Thursday (May 2nd, 2025). The enrollment was then withdrawn by Apple, asking me to re-apply - which I did. Unfortunately, the same issue persists. I entered valid payment details during the re-application. No payment has been deducted. The enroll button on the Apple Developer app remains disabled. It has now been 5 days without resolution. We’ve even gone to the extent of verifying our banking setup and confirming that our card is enabled for international payments. Out of frustration, I have now withdrawn all enrollment applications. Please advise on how I can proceed based on the Case ID I have submitted. This delay is affecting our iOS launch, and I would really appreciate guidance on the way forward. Thank you.

I'm facing an issue with revoking an iOS Development certificate in the Apple Developer Console. The certificate is in "Pending Approval" status, and when I attempt to revoke it, I receive the following error: "The specified resource does not exist. There is no certificate with ID 'XXXXXXXXX' on this team." Despite this error, the certificate still appears in my list, and the only available action remains "Revoke." Steps I've tried so far: Refreshed the page and cleared the browser cache Logged out and back into my Developer account Tried using different browsers (Safari, Chrome) Checked Xcode > Preferences > Accounts for certificate status Contacting Apple Support (Not response since over 3 weeks) Additional Info: The certificate type is iOS Development, not Distribution. The status has been "Pending Approval" since creation.

Hello I have been developing an app that I want to deploy on the App Store through EAS cloud. My boss had purchased the apple developer account and invited me to a development team and I signed in with the same credentials. But when I try eas build and then select IOS as the platform I am getting this error shown in the image. Does this mean I have to purchase an apple developer account? Any help would be greatly appreciated

Hello. We're developing an app with Flutter that receives VoIP calls. However, when the app is in the background or closed, the push notification arrives, but the call doesn't. It works perfectly when the app is open. We use Firebase, Flutter, and JANUS WebRTC. We need to know what type of permissions or actions we should consider so that the app opens when it receives a call. How can we resolve this issue? Thank you very much.

Hello, I represent a registered business operating under a developer account that has always followed Apple’s guidelines, complied fully with review requests, and submitted documentation whenever asked. We have never knowingly violated any policy, and we categorically deny any dishonest or fraudulent behavior. Last week, our developer account was suddenly terminated without any prior warning or opportunity to address concerns. The message provided no specific reason, no actionable details, and no path to resolution. This has left us completely locked out — unable to appeal through standard channels, and unable to contact anyone directly. It’s shocking, disorienting, and devastating to a legitimate business with employees, users, and operations depending on this platform. To make matters worse, this is not the first time. A previous termination notice was sent weeks ago and then — after we submitted a respectful and professional appeal — Apple quietly reversed the decision overnight, without any explanation or follow-up. We were left to assume it was a mistake. We had hoped that incident was rare and behind us. Now it’s happening again, without explanation, and without a human conversation. We are losing money and users every day, and we’re still in the dark about what Apple believes we did wrong — because no one has told us. We submitted a support ticket (ID: 102590329012), but have received no reply. We are committed to transparency, and we’re ready to provide any information needed. But we need someone to acknowledge this issue and help us find a path forward. If anyone has experienced something similar or knows of escalation methods that worked, please share. We’re doing everything we can to resolve this respectfully — but we are shocked and deeply concerned. Thank you.

I am facing a problem. I have enrolled developer program on 7th may, 25. It says will take 2 days but I haven't received any confirmation. Again I submitted information on 11th February, 25 but still haven't received any email about confirmation or rejection. I tried to contact apple support. They created ticket for me. But haven't received any further information from them. It seems like I am a ghost and apple is not seeing me. Can anyone tell me what is the problem. Thank you

How can i find who use this to authenticate control my macOS installation process?

Hey guys, I'm having an issue while trying to enrol myself in apple developer program. When I submit my information, I can only see an error saying "Your enrollment in the Apple Developer Program could not be completed at this time." And this is an infinite loop. How I can get myself enrolled in the program now?

Hi, I want to track users screen time on websites. I want to track monitoring of specific website for that user will enter URL , we want to start monitoring and shield after threshold reached. but DeviceActivityEvent doesn't allow to enter specific URL domain for monitoring . How should I do monitoring then ?

I am unable to proceed with the Apple Developer program as my identity could not be verified through the Apple Developer app. However, I have all the necessary company documentation ready and can provide it upon request. This is an urgent matter, as I need this account to deploy our company’s app as soon as possible. Please advise on the next steps or required information/documentation to resolve this issue.

Hello. I paid 1012 Turkish Liras from Turkey a month ago, maybe more than a month ago, through my Apple Developer Account, and my order number is as follows: W1340824368 The fee has been reduced but I have not received any notification or email! All documents are available. Please guide and help me, thank you.

Hello, I am trying MDM apns push through curl command, the same command works on iphone XR but not on iphone 13, both device iOS version is 17 What can be the cause for this behavior. The command is as below curl.exe -X POST --http2 -k -v --cert PushCert.pem --cacert cacert.pem https://api.push.apple.com/3/device/9BFDFB46D48159D16E5DC80391B765EE99524CF294BB4BF9FB5AEA7A5F3FFD79 -d "{"mdm":"84F0C145-5963-4F06-9D11-DFBDB45802D5"}" -H "apns-topic: com.apple.mgmt.External.c217c1bf-ad51-42a9-9108-2e92ef705b2a" -H "apns-push-type: mdm"

I'm not sure how to proceed. I paid for Apple Develoepr Program but not seeing it applied to my account and I still see "Your Apple Developer Program membership has expired.'

I have an iPhone 11 phone. I installed Beta 2. I installed Beta 1. In both beta, my battery comes as 1%. And I can use the phone. As a solution, I have to go back to version 18.5. Is this problem solved in the new beta?

Hello, Our company trying to register a developer account in BR, but seems all my e-mails is going to nowhere. Since November/2024 i´m trying and no response. I receive the email with the "case id", but after that, no one responds to me. I did the entire process on the website to create the account. It remains pending "under review for up to 48 hours", but they never get back to me. Does anyone have any other contact that can help me? Thanks, Davi Martins Ferreira CEO D-TELECOM