Hi Apple Developer Support Team, I placed a membership order on 12/27/2025 — Order #W1642892477 — and I’m running into two issues: Possible duplicate charges I was first charged on the card ending **73, but the site then indicated the charge did not go through. However, I can see the deduction on my card. I then tried again using my second card ending **53, and I also see a deduction there. Please confirm whether both charges actually captured or if one is only a pending authorization. If both captured, please refund the duplicate charge. Membership still shows “Pending” Even though payment appears successful, when I log in my membership status still shows Pending. I also have not received any approval/activation/confirmation email. Could you please: Confirm the payment status for Order W1642892477 (including both cards), Activate my membership, and Let me know how long activation normally takes and whether there’s any action needed from my side? Thank you, Raymond.

I paid the fee to become a Developer through the app, but then I received the error "enrollment through the Apple Developer app is not available." Should I wait, or do I need to do anything? There's an option to register again on the site, but I've already paid the fee.

Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!

It’s been 3 days and enrollment still pending. Can you help me please? App is ready to publish

I submitted a request to change the name on my developer account to my business name on November 29th. I did this because I don't want my personal info to be shown in the EU trader contact info. I submitted all required documents and the duns number on December 4th and the page said I would hear a response in two days. I have put in over three dev support requests and have yet to hear back from Apple in over one month now. The only way I could get a hold of someone was to reply to a very old email thread and they said it's not their department and I'll have to continue to wait. This is absolutely bizarre and unprofessional from Apple. Will I be compensated extra time on my dev subscription for having my account locked for over a month? This has delayed my app development because I am not able to sign any app bundles and I can't even use the sim because my team id must be changed because Google sign in doesn't recognize the team id anymore. This is ridiculous.

Hello, My Apple Developer Program membership is marked as expired, but I am unable to renew it. The Renew option does not appear in the Apple Developer app or on the website. Both Free Apps Agreement and Paid Apps Agreement are expired. I am the Account Holder of the account. I have already submitted multiple support requests through the Apple Developer Support website under “Program Purchase and Renewal”, but I haven’t received any response so far. This issue has been ongoing for more than 20 days and is blocking access to my apps and agreements. Could an Apple Developer team member please look into this or advise how to proceed when the Renew option is missing? Thank you.

Hello @apple, I am trying to enroll to the developer program as an individual. However I am having issues. I am a Canadian who recently moved to Spain. My appleID region was set to Spain so the system didn’t let me verify my ID with my Canadian drivers license. The support advised me to change the region to Canada, which I did and it seems that my ID was accepted for verification. However now the “enroll now” is greyed out and I didn’t get any update. It says the account cannot enroll. I don’t know why and how to resolve this issue. I haven’t heard anything from support and it has been five days now. Any help would be much appreciated. thank you

Hello, I am facing a serious issue with Apple Developer enrollment that has been ongoing for almost 3 months, and I am trying to understand whether this is normal and how others have actually resolved similar situations. Case ID: 102750929631 I started enrolling a Corporate Apple Developer (Organization) account for a UK-registered company (all details are valid: company registration, tax numbers, physical address). Almost all steps are completed, but I am completely blocked at the payment stage. At first, I received generic errors; later, all payment methods started being declined. I tried 5–6 different cards from different banks and different countries. PayPal is not available to me. I contacted Apple Developer Support, but the conversation turned into a closed loop. The responses are always the same: “try using the app”, without any real assistance. The process looked like this: At first, the required steps and features were not available in the app. Later, those steps appeared, but payment still did not go through. Then my documents started getting rejected. Now my documents are not accepted at all because I am not a UK resident, even though I am enrolling a corporate account for a UK company and providing the company’s details. I am constantly passed from one support agent to another, and each new agent suggests doing exactly the same as the previous one: “try the app again,” reset the process, and start over. There is absolutely no real progress. Support has now been silent for 12 days. The last response was on December 24, and since then there has been complete silence. At this point, it feels like I have gone through all possible loops without getting any closer to a solution. This situation is directly blocking the company’s operations at the moment. Has anyone experienced something similar with corporate enrollment, payment, and document verification? What actually helped — opening a new case, escalation, a different support channel, or specific wording? Can anyone influence support in such situations? Because this feels like total disregard and devaluation of the developer.

Hello! im having a big problem right now, time ago I work on a project as a developer, now I need to start publishing again apps for me as independent, but as I see my account is linked to them an I cannot get rid of them, how can I do it, im struggling a lot.

Hi Apple Developer Support / Community, I created a new Apple Developer test account on December 22 and then purchased the Apple Developer Program membership using that account. The payment appears to have gone through, but my enrollment status is still showing as “Pending”. Could someone clarify what typically causes an enrollment to remain pending and what I should check next? Is additional identity or organization verification required in some cases? Are there common issues that delay the review (account details, payment verification, missing agreements, etc.)? Is there a way to confirm whether Apple is waiting for any action from me? If this needs manual review, what is the best way to contact support and provide any required documents? Any guidance on the expected process and next steps would be greatly appreciated. Thank you.

Hi everyone, I enrolled in the Apple Developer Program on the evening of December 22, 2025, and the membership fee has already been successfully charged to my bank account. It's 8 days without program... However, my account is still showing a “Pending” status with the message “Subscribe your membership.”

Hello , I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was successfully processed by my bank, and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than 5 days, and the enrollment has not been activated. Here are the details: • Region: Turkey • Payment amount: 1029 TRY (local pricing for the Developer Program) • Payment status: Completed / Posted (not pending) • Case ID with Apple Support: 102769533427 • I have already opened a support case, but there has been no resolution yet. I would appreciate any guidance from others who experienced similar issues. Is this a known delay for Turkey-based accounts, or does it usually require manual activation by Apple Support? Any suggestions or insights would be very helpful. Thank you!

Its been more than a week and my account is still in the same status as my developer account membership purchase is still pending This is frustrating for a developer to loose so many days spending so much of a premium just to get registered and even then facing this descrimination. For an Organisation of this scale, i think this will not look good. You take the time to scrutinise the developer but do not take his time, effort and their money. give a realistic timeline and not this far, which is not a good practice

i have been trying to make payment for apple developer account for over a week, my card keeps declining, I have tried several cards, they all decline. whats the problem and what’s the solution?

when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support. but when i mailed to them there is no support or reply from apple customer support. and there is no specification what problem i have from stopping me to complete apple developer account enrollement.

I can't create a developer account. Every time I try to enroll they tell me: you cant enroll at this time.

Getting below error, have tried multiple devices (Even a fresh macos) till getting below error after filling up the forms. An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Program Support. https://developer.apple.com/support

When changing the app icon: On iOS versions below 26.1, we were able to use certain methods to suppress this confirmation popup ("You have changed the icon for 'Lanhai Bank'"). However, this suppression no longer works on iOS 26.1 and later. Is there any valid method to prevent this popup from appearing on iOS 26.1+? Any insights would be greatly appreciated! /用户/lanhaiyinhang/下载/微信bdf77ae6f15408892b6734696d6c2038.jpg

For some reason, when I want to view my API keys or create new ones in the integrations tab of users and access, when I click on integrations, I am quickly redirected to the home page of app store connect. I've tried a lot of times but the same issue keeps on happening. My role is Admin, so permissions shouldn't be an issue Does anyone know why this is occuring?

Hello, I subscribed to the Apple Developer Program and the annual fee was successfully charged from my card, however my membership status is still showing as Pending and has not been activated yet. This is my second message regarding this issue, and unfortunately there has been no progress or response so far. I have already contacted Apple Developer Support and Apple Store Support, and I also attempted to request a refund since the account is still pending and not activated, but I have not received any response at all. This is my first experience with the Apple Developer Program, and honestly it has been very disappointing, especially considering that the payment was taken successfully but the service has not been provided. I would appreciate clear guidance on: • Why the membership is still pending after the fee was charged • Whether the account will be activated or the payment refunded Thank you.