Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Enrollment pending after document verification and payment: how long does it usually take?
Hi everyone, I enrolled in the Apple Developer Program on 15 October (India). The payment went through and I received the subscription confirmation email the same day. On 16 October Apple asked me to upload identity documents, which I did that day, and on 17 October I received the "We received your documents" email. Since then there has been no update, and my account still shows enrollment as pending. Is this normal, and roughly how long does it take after document verification? Is there anything I should do while waiting, or just be patient? Thanks.
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Developer Program enrollment stuck on UK after changing Apple Account region to Germany
Hi, I'm trying to enroll in the Apple Developer Program as an Individual, but my enrollment seems to be stuck on the United Kingdom even though my Apple Account is now set to Germany. My Apple Account was originally created/set to the UK several years ago. I currently live in Germany and have changed the Country/Region to Germany. Current situation: Apple Account Country/Region: Germany App Store / Media & Purchases region: Germany My billing address correctly shows my German street, postcode, and city Developer Program enrollment shows the membership price in GBP When I click Enroll, I am redirected to the UK Apple Store to complete the purchase The UK Apple Store checkout locked into the UK as a country, so I cannot correctly enter my German billing information. The Apple Developer app says: “Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/ enroll.”, so I cannot use the in-app enrollment instead I have checked my Apple Account, App Store, Media & Purchases, payment information, and Country/Region settings. Everything I can change shows Germany. I have also signed out/in and restarted the Mac, but nothing changed. It looks like some old UK country information is still attached to my account and is being used specifically for the Developer Program enrollment. I have already contacted Apple Developer Support, but I haven't received a response for now a week. Has anyone experienced this after changing their Apple Account country? Is there any way to reset the Developer Program enrollment, billing country so that it correctly uses Germany? Thanks!
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Apple Developer enrollment stuck, old order still processing, no response to multiple support cases
Hello, I am trying to enroll in the Apple Developer Program as an Individual / Sole Proprietor. My original enrollment was submitted on October 2, 2026. The related Apple Store order has remained in “Processing” for more than two weeks. My Developer account stayed in Pending status, while the portal continued to ask me to complete the membership purchase. I also opened multiple Developer Support cases but have not received a substantive response. I have now withdrawn the original enrollment and started a new enrollment, but the old Apple Store order still appears as Processing. I do not want to submit another payment while the previous order is still active, because I want to avoid a duplicate charge or duplicate order. Apple Turkey informed me that Developer Program enrollment approval is not handled by the local Apple team. Could Apple Developer Support please review whether my enrollment/payment state is stuck and advise whether the old order needs to be cancelled before I proceed with a new payment? I can provide the order number, case IDs, invoice, and any additional account details privately if needed. Thank you.
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Account Developer Paid Two Times But Still Not Active
At Setembet 15 I did payment to renewal Developer Account, my credit is charged and get invoice from Apple. On Oct 16 I get my account expried and click to do manual payment again, it recharged again but still not active my account. I need to update my app on apple store. Sent question for Apple Support for long time but not get response. I think this way is not good
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Enrollment blocked
I'm trying to enroll in the Apple Developer Program. I paid the $99 enrollment fee, and since then, Apple has gone completely silent. I haven't received any updates, and there's no response via email or phone support. Has anyone experienced this? Any tips on how to get this resolved?
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Unable to enroll into Apple Developer Program - Enrollment withdrawn | Organization already a member of Apple Developer Program
We are trying to enroll our organization in the Apple Developer Program as an organization and need help resolving a blocked enrollment. We submitted all requested documentation, but our enrollment was withdrawn with this message: “ is already a member of the Apple Developer Program.” As far as we know, we do not have an existing membership, and we cannot identify any Account Holder within our company. Details: Support case: 102929955439 (opened, no resolution yet) New enrollment ID: 3UCZF9R56G (re-submitted, still pending) We need help with one of the following: Identifying the existing membership and Account Holder linked to our organization or D-U-N-S number, so we can get access, or Clearing the conflict so our new enrollment can proceed. This is blocking our app release, so we would appreciate it if an Apple representative could review the case or contact us directly.
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My enrollment fee wasn't receive and i am asking for a non receipt confirmation
I am starting to feel i was scammed when i enrolled to this program. I paid on the right site using my macbook and was charged. been weeks when i followed up why my account is still pending. i was informed that apple.com didn't receive my payment because I cancelled my registration. "WHAT WOULD I CANCEL MY REGISTRATION?" when my intention is to register and paid the enrollment. My bank is requiring me for an email coming from apple confirming that they did not recieve my payment so that they can refund me. been a week and yet no reply. Frustrated!
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Apple Developer Program Enrolment Still Pending After Document Verification and Payment | How to Expedite Activation?
Hello Apple Developer Community, I enrolled in the Apple Developer Program and completed the required document submission and payment. However, my account status is still showing “Pending Enrolment,” and I have not received confirmation that my membership is active. I have already contacted Apple Support by email, and a support case has been registered. However, I have not received a response or a clear update on the status of my enrolment. My main concern is that my subscription period appears to have started after payment, even though my developer account is not yet active. This is preventing me from accessing the program benefits I paid for. I would appreciate guidance from anyone who has experienced a similar situation. Processing time: How long does Apple Developer Program enrolment normally take after submitting the required documents and completing payment? Expedited processing: Is there an official process to request expedited enrolment or escalate a pending application? Support escalation: If a support case has already been registered but there has been no response, what is the recommended next step? Membership validity: If activation is delayed due to Apple’s processing, can the membership start date or subscription validity be adjusted accordingly? Additional verification: Is there anything else I should check or submit to avoid further delays? I have completed the requested steps and am waiting for activation. I would appreciate any advice from Apple Developer Support or community members who have successfully resolved a similar issue. Thank you for your help.
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Unresponsive emails - Assistance Required — Individual to Organization Membership Conversion
Hello Apple Developer Support, I am requesting assistance with an unresolved Apple Developer Program membership-conversion request. My existing membership is enrolled as an Individual. I am the authorized representative of a company with an existing D-U-N-S Number. I submitted a request to convert my existing membership to an Organization membership. I have sent three emails and opened an additional support case, but I have not received a response yet, for over 4 days now. I need assistance converting the existing membership so that the company can be recognized as the legal seller of our application and the associated App Store proceeds and tax information can be set up correctly. Could an Apple Developer Support representative please advise how this request can be reviewed and escalated? I can provide the relevant case references and company documentation privately as well. Thank you and kind regards
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Apple Developer Program Enrollment Pending After Document Verification
Hello everyone, I enrolled in the Apple Developer Program on August 13, 2026, and completed the $99 membership payment successfully. After enrollment, Apple Developer Relations requested additional documents for verification. I submitted all the requested documents and later received an email confirming: “Thank you for providing the documents we requested. We will review them and follow up with you as soon as possible.” My membership is still not activated, and I have not received any further update yet. Has anyone recently gone through the same verification process? I would like to know: How long document verification normally takes after Apple confirms receipt. Whether any additional action is required from my side. Whether there is a recommended way to contact Developer Support regarding a pending enrollment. If the membership payment/order being completed means I only need to wait for the verification process to finish. I have already followed up with Apple Developer Relations and am currently waiting for their response. Any recent experience or guidance would be appreciated. Thank you.
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Migrating from an Individual to an Organization account
I've requested the migration about 4 weeks ago. I received an email from Apple Support about 2 weeks ago, that we can start with the conversion of the account from "individual" to "organization". The message itself offered no actual instructions on how to do that, it just laid out the steps I had already taken to do the conversion. I've requested an updated to my case 9 days ago and still no response. Please advise. Thank you
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26
4d
New team stuck at statusCode 7000 "Team is not yet configured for notarization"
I'm trying to notarize a macOS app under my individual team, WPJCQG3698. I enrolled in the Apple Developer Program in June 2026. Membership is active, all agreements are accepted, and the Developer ID Application certificate is valid. All 12 notarytool submissions since June 20 have failed the same way: statusCode: 7000 statusSummary: Team is not yet configured for notarization issues: null I'm authenticating with an App Store Connect team API key. Authentication and upload succeed every time, then the submission gets rejected in under a minute. As a control I copied /bin/ls, signed the copy with the same certificate, and submitted that. Same error, so it doesn't look app-specific. The latest submission is 03369f51-9929-4ec1-8940-e488cf1d00a7, uploaded 2026-07-10T08:30Z. Developer Programs Support case 102922992178 has been open since June 23 and was escalated to engineering on July 7. I retried today and nothing changed. This has been blocking our macOS release for three weeks now and I'm out of things to check on my side. Have I missed an account-side step, or is this something only Developer Programs Support can fix for the team?
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Organization account locked; waiting weeks after submitting requested documents
Hello, I’m the owner and authorized representative of the organization associated with our D‑U‑N‑S number. When I try to sign in to Apple Developer, I’m told that the account is locked and to contact Apple Developer Support. I opened a support case and have been communicating with support by email as the phone number I gave a call said they cannot help me on this through the phone. They asked me to provide documents, which I uploaded as requested. I’ve followed up, but haven’t received a response or confirmation that the documents were received. It has now been several weeks. This is preventing us from accessing the account and releasing apps for our clients and our company. Could anyone advise on the right way to get a status update or escalate the case, and whether any further information might be needed? I can provide case details through Apple’s official support channels.
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4d
Extreme Delay to Review my Organization's Apple Developer Program Enrollment
Hello, I am currently trying to complete the Apple Developer Program organization enrollment for Tipelodeon, but the enrollment has now been pending for almost two months. I originally applied on Aug. 22. Enrollment ID: 5HFN97AQMK The enrollment-related support case is Case 20000153038101. Through this case, I was told to upload additional documents and that it has been "transferred to a senior advisor for further review." The link that support gave me didn't allow either of my emails to submit files, so I attached them to the email and replied on Sept. 7. Support said they received them. These documents included my government ID, Tipelodeon's articles of organization, certificate of good standing, and the trade name confirmation. Since submitting the requested documentation, I have received no further response or update regarding the enrollment review. This is affecting my business' launch and I am losing opportunities due to this delay. I currently have no indication whether the enrollment is still under review, whether the submitted documents are awaiting verification, whether the case is waiting for action from a specific review team, or whether any additional action is required from my side. Could an Apple Developer Support representative please review the status of Enrollment ID 5HFN97AQMK and the original Case 20000153038101, or advise me on how this enrollment can be escalated to the appropriate review team? I am ready to provide any additional documentation or verification immediately if required. Thank you for your assistance.
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Developer Program purchase stuck in Pending — payment authorized but never charged (5 attempts)
I cannot complete my Apple Developer Program membership purchase. I have attempted the US$99 purchase five times since 17 July 2026. Each attempt behaves identically: I receive the Order Acknowledgement email stating the order will be processed within 2 business days, but the payment is never actually charged — no funds are ever debited from my card — and the enrollment status remains "Pending" indefinitely. No error message, no decline notice. This looks like the authorization succeeds while the capture never completes, after which the order sits in Pending forever instead of failing cleanly so I could retry with a different method. Entity type: Individual Apple Account region: Kazakhstan Support case opened today: 20000121077930 (no reply yet) Two questions for anyone who has been through this: Did a stuck Pending order have to be cancelled by Apple before a new payment attempt could succeed? For accounts where card payments never capture, did paying from Apple Account balance (gift card) work instead?
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Enrollment
Hello, I have been trying to enroll in apple developer for a week now. At first my ID was approved and my payment was processed, but a few mins later I was denied. I have emailed developer support several time and have not received a response. When I call customer support all they can tell me is to email developer support. I would greatly appreciate any help with this issue.
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5d
Wrong name when enrolling to developer account
Hello everyone! While enrolling on the Apple Developer account, I entered the completely wrong legal first and last name. I realized it after Apple sent me an email with ID verification, and I immediately changed my name in Apple ID, but it did not change on the Upload ID page. If I send an ID with the right name, will I be verified? Otherwise, is there a way I can correct that?
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Enrollment pending after document verification and payment: how long does it usually take?
Hi everyone, I enrolled in the Apple Developer Program on 15 October (India). The payment went through and I received the subscription confirmation email the same day. On 16 October Apple asked me to upload identity documents, which I did that day, and on 17 October I received the "We received your documents" email. Since then there has been no update, and my account still shows enrollment as pending. Is this normal, and roughly how long does it take after document verification? Is there anything I should do while waiting, or just be patient? Thanks.
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10
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2d
Developer Program enrollment stuck on UK after changing Apple Account region to Germany
Hi, I'm trying to enroll in the Apple Developer Program as an Individual, but my enrollment seems to be stuck on the United Kingdom even though my Apple Account is now set to Germany. My Apple Account was originally created/set to the UK several years ago. I currently live in Germany and have changed the Country/Region to Germany. Current situation: Apple Account Country/Region: Germany App Store / Media & Purchases region: Germany My billing address correctly shows my German street, postcode, and city Developer Program enrollment shows the membership price in GBP When I click Enroll, I am redirected to the UK Apple Store to complete the purchase The UK Apple Store checkout locked into the UK as a country, so I cannot correctly enter my German billing information. The Apple Developer app says: “Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/ enroll.”, so I cannot use the in-app enrollment instead I have checked my Apple Account, App Store, Media & Purchases, payment information, and Country/Region settings. Everything I can change shows Germany. I have also signed out/in and restarted the Mac, but nothing changed. It looks like some old UK country information is still attached to my account and is being used specifically for the Developer Program enrollment. I have already contacted Apple Developer Support, but I haven't received a response for now a week. Has anyone experienced this after changing their Apple Account country? Is there any way to reset the Developer Program enrollment, billing country so that it correctly uses Germany? Thanks!
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29
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3d
Apple Developer enrollment stuck, old order still processing, no response to multiple support cases
Hello, I am trying to enroll in the Apple Developer Program as an Individual / Sole Proprietor. My original enrollment was submitted on October 2, 2026. The related Apple Store order has remained in “Processing” for more than two weeks. My Developer account stayed in Pending status, while the portal continued to ask me to complete the membership purchase. I also opened multiple Developer Support cases but have not received a substantive response. I have now withdrawn the original enrollment and started a new enrollment, but the old Apple Store order still appears as Processing. I do not want to submit another payment while the previous order is still active, because I want to avoid a duplicate charge or duplicate order. Apple Turkey informed me that Developer Program enrollment approval is not handled by the local Apple team. Could Apple Developer Support please review whether my enrollment/payment state is stuck and advise whether the old order needs to be cancelled before I proceed with a new payment? I can provide the order number, case IDs, invoice, and any additional account details privately if needed. Thank you.
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42
Activity
3d
Account Developer Paid Two Times But Still Not Active
At Setembet 15 I did payment to renewal Developer Account, my credit is charged and get invoice from Apple. On Oct 16 I get my account expried and click to do manual payment again, it recharged again but still not active my account. I need to update my app on apple store. Sent question for Apple Support for long time but not get response. I think this way is not good
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0
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1
Views
243
Activity
3d
Enrollment blocked
I'm trying to enroll in the Apple Developer Program. I paid the $99 enrollment fee, and since then, Apple has gone completely silent. I haven't received any updates, and there's no response via email or phone support. Has anyone experienced this? Any tips on how to get this resolved?
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2
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1
Views
379
Activity
3d
Unable to enroll into Apple Developer Program - Enrollment withdrawn | Organization already a member of Apple Developer Program
We are trying to enroll our organization in the Apple Developer Program as an organization and need help resolving a blocked enrollment. We submitted all requested documentation, but our enrollment was withdrawn with this message: “ is already a member of the Apple Developer Program.” As far as we know, we do not have an existing membership, and we cannot identify any Account Holder within our company. Details: Support case: 102929955439 (opened, no resolution yet) New enrollment ID: 3UCZF9R56G (re-submitted, still pending) We need help with one of the following: Identifying the existing membership and Account Holder linked to our organization or D-U-N-S number, so we can get access, or Clearing the conflict so our new enrollment can proceed. This is blocking our app release, so we would appreciate it if an Apple representative could review the case or contact us directly.
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0
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0
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81
Activity
4d
My enrollment fee wasn't receive and i am asking for a non receipt confirmation
I am starting to feel i was scammed when i enrolled to this program. I paid on the right site using my macbook and was charged. been weeks when i followed up why my account is still pending. i was informed that apple.com didn't receive my payment because I cancelled my registration. "WHAT WOULD I CANCEL MY REGISTRATION?" when my intention is to register and paid the enrollment. My bank is requiring me for an email coming from apple confirming that they did not recieve my payment so that they can refund me. been a week and yet no reply. Frustrated!
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0
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63
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4d
Apple Developer Program Enrolment Still Pending After Document Verification and Payment | How to Expedite Activation?
Hello Apple Developer Community, I enrolled in the Apple Developer Program and completed the required document submission and payment. However, my account status is still showing “Pending Enrolment,” and I have not received confirmation that my membership is active. I have already contacted Apple Support by email, and a support case has been registered. However, I have not received a response or a clear update on the status of my enrolment. My main concern is that my subscription period appears to have started after payment, even though my developer account is not yet active. This is preventing me from accessing the program benefits I paid for. I would appreciate guidance from anyone who has experienced a similar situation. Processing time: How long does Apple Developer Program enrolment normally take after submitting the required documents and completing payment? Expedited processing: Is there an official process to request expedited enrolment or escalate a pending application? Support escalation: If a support case has already been registered but there has been no response, what is the recommended next step? Membership validity: If activation is delayed due to Apple’s processing, can the membership start date or subscription validity be adjusted accordingly? Additional verification: Is there anything else I should check or submit to avoid further delays? I have completed the requested steps and am waiting for activation. I would appreciate any advice from Apple Developer Support or community members who have successfully resolved a similar issue. Thank you for your help.
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0
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117
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4d
Unresponsive emails - Assistance Required — Individual to Organization Membership Conversion
Hello Apple Developer Support, I am requesting assistance with an unresolved Apple Developer Program membership-conversion request. My existing membership is enrolled as an Individual. I am the authorized representative of a company with an existing D-U-N-S Number. I submitted a request to convert my existing membership to an Organization membership. I have sent three emails and opened an additional support case, but I have not received a response yet, for over 4 days now. I need assistance converting the existing membership so that the company can be recognized as the legal seller of our application and the associated App Store proceeds and tax information can be set up correctly. Could an Apple Developer Support representative please advise how this request can be reviewed and escalated? I can provide the relevant case references and company documentation privately as well. Thank you and kind regards
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0
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0
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50
Activity
4d
Apple Developer Program Enrollment Pending After Document Verification
Hello everyone, I enrolled in the Apple Developer Program on August 13, 2026, and completed the $99 membership payment successfully. After enrollment, Apple Developer Relations requested additional documents for verification. I submitted all the requested documents and later received an email confirming: “Thank you for providing the documents we requested. We will review them and follow up with you as soon as possible.” My membership is still not activated, and I have not received any further update yet. Has anyone recently gone through the same verification process? I would like to know: How long document verification normally takes after Apple confirms receipt. Whether any additional action is required from my side. Whether there is a recommended way to contact Developer Support regarding a pending enrollment. If the membership payment/order being completed means I only need to wait for the verification process to finish. I have already followed up with Apple Developer Relations and am currently waiting for their response. Any recent experience or guidance would be appreciated. Thank you.
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2
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2
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81
Activity
4d
Migrating from an Individual to an Organization account
I've requested the migration about 4 weeks ago. I received an email from Apple Support about 2 weeks ago, that we can start with the conversion of the account from "individual" to "organization". The message itself offered no actual instructions on how to do that, it just laid out the steps I had already taken to do the conversion. I've requested an updated to my case 9 days ago and still no response. Please advise. Thank you
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1
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0
Views
26
Activity
4d
New team stuck at statusCode 7000 "Team is not yet configured for notarization"
I'm trying to notarize a macOS app under my individual team, WPJCQG3698. I enrolled in the Apple Developer Program in June 2026. Membership is active, all agreements are accepted, and the Developer ID Application certificate is valid. All 12 notarytool submissions since June 20 have failed the same way: statusCode: 7000 statusSummary: Team is not yet configured for notarization issues: null I'm authenticating with an App Store Connect team API key. Authentication and upload succeed every time, then the submission gets rejected in under a minute. As a control I copied /bin/ls, signed the copy with the same certificate, and submitted that. Same error, so it doesn't look app-specific. The latest submission is 03369f51-9929-4ec1-8940-e488cf1d00a7, uploaded 2026-07-10T08:30Z. Developer Programs Support case 102922992178 has been open since June 23 and was escalated to engineering on July 7. I retried today and nothing changed. This has been blocking our macOS release for three weeks now and I'm out of things to check on my side. Have I missed an account-side step, or is this something only Developer Programs Support can fix for the team?
Replies
2
Boosts
0
Views
622
Activity
4d
Organization account locked; waiting weeks after submitting requested documents
Hello, I’m the owner and authorized representative of the organization associated with our D‑U‑N‑S number. When I try to sign in to Apple Developer, I’m told that the account is locked and to contact Apple Developer Support. I opened a support case and have been communicating with support by email as the phone number I gave a call said they cannot help me on this through the phone. They asked me to provide documents, which I uploaded as requested. I’ve followed up, but haven’t received a response or confirmation that the documents were received. It has now been several weeks. This is preventing us from accessing the account and releasing apps for our clients and our company. Could anyone advise on the right way to get a status update or escalate the case, and whether any further information might be needed? I can provide case details through Apple’s official support channels.
Replies
0
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0
Views
177
Activity
4d
Extreme Delay to Review my Organization's Apple Developer Program Enrollment
Hello, I am currently trying to complete the Apple Developer Program organization enrollment for Tipelodeon, but the enrollment has now been pending for almost two months. I originally applied on Aug. 22. Enrollment ID: 5HFN97AQMK The enrollment-related support case is Case 20000153038101. Through this case, I was told to upload additional documents and that it has been "transferred to a senior advisor for further review." The link that support gave me didn't allow either of my emails to submit files, so I attached them to the email and replied on Sept. 7. Support said they received them. These documents included my government ID, Tipelodeon's articles of organization, certificate of good standing, and the trade name confirmation. Since submitting the requested documentation, I have received no further response or update regarding the enrollment review. This is affecting my business' launch and I am losing opportunities due to this delay. I currently have no indication whether the enrollment is still under review, whether the submitted documents are awaiting verification, whether the case is waiting for action from a specific review team, or whether any additional action is required from my side. Could an Apple Developer Support representative please review the status of Enrollment ID 5HFN97AQMK and the original Case 20000153038101, or advise me on how this enrollment can be escalated to the appropriate review team? I am ready to provide any additional documentation or verification immediately if required. Thank you for your assistance.
Replies
0
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0
Views
71
Activity
4d
Developer Program purchase stuck in Pending — payment authorized but never charged (5 attempts)
I cannot complete my Apple Developer Program membership purchase. I have attempted the US$99 purchase five times since 17 July 2026. Each attempt behaves identically: I receive the Order Acknowledgement email stating the order will be processed within 2 business days, but the payment is never actually charged — no funds are ever debited from my card — and the enrollment status remains "Pending" indefinitely. No error message, no decline notice. This looks like the authorization succeeds while the capture never completes, after which the order sits in Pending forever instead of failing cleanly so I could retry with a different method. Entity type: Individual Apple Account region: Kazakhstan Support case opened today: 20000121077930 (no reply yet) Two questions for anyone who has been through this: Did a stuck Pending order have to be cancelled by Apple before a new payment attempt could succeed? For accounts where card payments never capture, did paying from Apple Account balance (gift card) work instead?
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1
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0
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153
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4d
Enrollment
Hello, I have been trying to enroll in apple developer for a week now. At first my ID was approved and my payment was processed, but a few mins later I was denied. I have emailed developer support several time and have not received a response. When I call customer support all they can tell me is to email developer support. I would greatly appreciate any help with this issue.
Replies
2
Boosts
1
Views
258
Activity
5d
Wrong name when enrolling to developer account
Hello everyone! While enrolling on the Apple Developer account, I entered the completely wrong legal first and last name. I realized it after Apple sent me an email with ID verification, and I immediately changed my name in Apple ID, but it did not change on the Upload ID page. If I send an ID with the right name, will I be verified? Otherwise, is there a way I can correct that?
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4
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0
Views
1.2k
Activity
5d