Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Enrollment Stuck: "Your enrollment is being processed" for 12 Days
Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave
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Jul ’25
URGENT: App Store Migration Blocked 14+ Days Due to a new build Error — Need Pause to Upload New Build
Hello Apple Developer Support and Community, RE: #102631841612 I am currently stuck in App Store migration hell. My app’s migration has been blocked for over 14 days due to an error in our latest build and it was during a prolonged and delayed migration with Apple. I have requested 14 days now to pause the migration to allow us to upload a new build. This is ruining my brand and reputation. I'm at the hands of Apple support but this truly is unacceptable service. I need HELP. PAUSE the migration asap. I have emailed Apple support repeatedly for two weeks requesting a pause on the migration so I can update a new build, but no response so far. I’ve also tweeted, tagged Apple’s channels, and followed all official steps with no success. This delay is severely impacting my users and business, and I need an immediate resolution or a way to pause the migration so I can fix this error and get my app working again. Please, if anyone from Apple Developer Support or the community has advice, contact, or workaround to resolve this, I would greatly appreciate it. I am including screenshots of the error (without sensitive info) below. Thank you for your urgent attention.
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Jul ’25
Hi everyone
I’m facing an issue when trying to renew my Apple Developer Program membershi Whenever I try to complete the payment ( "We are unable to complete your order – Duplicate order." My previous subscription has already expired, and all my apps are now unavailable on the App Store. This is affecting my users and I’m unable to proceed with payment. Things I’ve tr Logging out and back in Using different browsers (Chrome, Safari, Incognito) Trying from different devices Waiting 24+ hours before r Still getting the s Has anyone faced a similar issue? Is Any Thanks in advance 🙏
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Jul ’25
Problem to enter iCloud six-digit verification code
When I have created my developer account I do it on a MacPro 2019. Now I develop to a new silicon Mac. To submit the (Mac) application App store Connect give a six-digit verification code. This code must be enter to popup window that appear on Desktop. But the popup window appear on MacPro 2019 instead of silicon Mac. How can I receive popup window in the silicon Mac Desktop, not in MacPro 2019 ? iCloud staff tell that it imposible to change the computer destination that receive popup window... Is it true ? Yes, I can use phone to enter the six-digit verification code but it is very more easy to enter the code in the popup window.
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Jul ’25
enrollment
My case is 102643649532, I'm on my account page, I click enroll, then it opens the enroll status page and there is an explanation saying "Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us.". In this case, what should I do if I want to apply for an organization account?
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Jul ’25
Account Locked — Need Guidance, Unknown Reason
Hello, My Apple Developer account has been locked for over a month, but I do not know the reason for the block. I have submitted multiple requests for assistance via this form and other channels, but I have not received any response. Could you please advise what steps I should take to resolve this issue? Is there another contact or department I can reach out to for help with unlocking my developer account? Thank you for your support.
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Jul ’25
How to find non-public or deprecated APIs used in a library
After I added the USB HID function to my Mac program, it failed to pass Apple's review. The reviewer replied that four non-public or deprecated APIs were used. ··· • _IOHIDEventGetFloatValue • _IOHIDEventSystemClientCreate • _IOHIDEventSystemClientSetMatching • _IOHIDServiceClientCopyEvent ··· The program used the HidAPI library, the open source address is: https://github.com/libusb/hidapi All interactions with HID are completed through the HidAPI library, but I checked the source code of the HidAPI library, and the above APIs were not used At the same time, I used Xcode's Instruments tool to monitor the calls of the app during runtime, but no calls to the above APIs were found in System Trace, CPU Profiler, or Timer Profiler However, Apple's review still replied that the above APIs were used, and the USB HID function is very important. Is there any way to check where the library or program uses the above non-public or deprecated APIs?
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Jul ’25
Enrollment reset after 4-week approval delay – urgent help needed
Hi team, I applied to the Apple Developer Program as a company and was finally approved after 4 weeks. However, the payment portal wouldn’t work (Apple confirmed the issue was on their end), and support advised me to use the Apple Developer app to complete payment. Unfortunately, the app does not allow enrolments for my account?, so I emailed support again (with a screenshot) — but haven’t heard back in over 24 hours. Today I tried the payment link again and it has now reset my enrollment entirely — it’s asking me to start over from scratch. This is incredibly frustrating, as we’re trying to launch our app and have already been waiting a month. Can someone escalate this urgently or restore my approved application so I can complete payment? Case number: 102625219051 Thanks in advance, Michael Krishnan-Jones
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Jul ’25
Cannot renew Apple Developer membership - there is no Renew button
My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store. I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple. I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account. I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck. Does anyone have experience with this particular problem? How did you solve this problem?
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Jul ’25
Developer Beta 3 Lag
Hi all, It’s a new year, and the betas are out, but one thing I have noticed with this build is how much lag is everywhere. It’s one of my main issues with the current state of iOS 26 and the question I bear is ‘What is Apple going to do to make their software less laggy?’. I get how Liquid Glass is a rendering intensive material, but I don’t think normal users could handle the amount of lag happily.
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Jul ’25
Requesting Refund for Unintended Apple Developer Program Renewal
Hi everyone, I just noticed that my subscription to the Apple Developer Program was automatically renewed, but we’re currently not using it and had no plans to continue the subscription. I didn’t intend to renew and would like to request a full refund for the recent charge. I’ve submitted a message through the official support channel, but I’m posting here as well in case anyone has experienced something similar or can guide me on how long the refund process usually takes. Would really appreciate any advice or insights from the community or Apple staff. Thanks in advance!
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Jul ’25
Issue with Azure Entra External ID and Apple ID Federation – "invalid_request invalid web redirect url"
I'm currently coding an application using Azure Entra External ID (B2C) with User Flows and multiple identity providers configured. So far, I’ve successfully linked Microsoft, Google, and Facebook. However, when configuring Apple as an identity provider, the User Flow fails with the following error: "invalid_request invalid web redirect url" Following the Microsoft Learn guide (https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-apple-federation-customers), I completed the following: Create an Apple application Sign in to the Apple Developer Portal with your account credentials. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a New Identifier section, select App IDs, and then select Continue. For Select a type, select App, and then select Continue. To Register your App ID: Enter a Description. Enter the Bundle ID, such as com.contoso.azure-ad. Explicit naming such as com.myappdomain.myappname recommended. For Capabilities, select Sign in with Apple from the capabilities list. Take note of your Team ID (App ID Prefix) from this step. You'll need it later. Select Continue and then Register. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a new identifier section, select Services IDs, and then select Continue. In Register a Services ID: Enter a Description. The description is shown to the user on the consent screen. Enter the Identifier, such as com.contoso.entra-service. Explicit naming such as com.myappdomain.myappname.service is recommended. Take note of your Service ID identifier. The identifier is your Client ID. Select Continue, and then select Register. From Identifiers, select the Service ID identifier you created. Select Sign In with Apple, and then select Configure. Select the Primary App ID you want to configure Sign in with Apple with. In Domains and Subdomains, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: .ciamlogin.com .ciamlogin.com In Return URLs, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 Select Next, and then select Done. When the pop-up window is closed, select Continue, and then select Save. Create an Apple client secret From the Apple Developer portal menu, select Keys, and then select (+). To Register a New Key: Type a Key Name. Select Sign in with Apple, and then select Configure. For the Primary App ID, select the app you created previously, and then select Save. Select Continue, and then select Register to finish the key registration process. Take note of the Key ID. This key is required when you configure the identity provider. To Download Your Key, select Download to download the .p8 file that contains your key. Select Done. Configure Apple federation in Microsoft Entra External ID After you create the Apple app, in this step you set the Apple app details in Microsoft Entra External ID. You can use the Microsoft Entra admin center to do so. To configure Apple federation in the Microsoft Entra admin center, follow these steps: Sign in to the Microsoft Entra admin center. Browse to Entra ID > External Identities > All identity providers. Under the Built-in tab, select Apple. The Name Apple is autopopulated. It cannot be changed. Enter the following details: Client (Apple service) ID: The client ID of the Apple application you created in the previous step. Apple developer team ID: The Apple developer team ID related to the Apple application you created in the previous step. Key ID: The key ID of the Apple application you created in the previous step. Client secret (.p8) key: The client secret key of the Apple application you created in the previous step. Select Save. You’ll see Apple listed as a configured identity provider. Add Apple identity provider to a user flow At this point, the Apple identity provider has been set up in your Microsoft Entra External ID, but it's not yet available in any of the sign-in pages. To add the Apple identity provider to a user flow: In your customer tenant, browse to Entra ID > External Identities > User flows. Select the user flow where you want to add the Apple identity provider. Under Settings, select Identity providers. Under Other Identity Providers, select Apple. Select Save. ❌ The Issue After completing all steps, Apple still fails during sign-in, while the other providers work correctly. The error message I receive is: "invalid_request invalid web redirect url" Request for Help I'm unsure where the misconfiguration may lie — whether it's with: The Return URLs entered in the Apple Developer portal, The Client ID or other fields in the Entra portal, Or something else I’ve overlooked. If anyone has successfully configured Apple ID federation with Azure Entra External ID (B2C) and encountered this error, I'd really appreciate any insights or suggestions. Thank you!
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Jul ’25
Urgent Help Needed: Apple Developer Account Deleted Due to App Name Similarity Issue
Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.
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Jul ’25
Can’t renew apple developer membership
my apple dev membership expired, I can’t change anything so I went to support, case number 102637543521. They said it’s because I moved to a different country. I emailed them my proof of address then they stopped replying. Then I tried to start new support requests but nothing came back, I think I might be flagged by the system. i need the membership to publish apps pls help
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Jul ’25