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Quick questions for xcode cloud build
We're investigating using xcode cloud to do our CI builds. We have our own on-prem self-managed GitLab behind a private firewall. Some questions on this: I see some IP's for Apple here: https://developer.apple.com/documentation/xcode/setting-up-your-project-to-use-xcode-cloud#Use-a-remote-source-control-repository Do these IP's ever change? Are there specific ports Apple uses? Would be nice to limit to only what's needed. Do we have to open in-bound access or can we instead have our builds reach out with an outbound only setup?
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Enroll problem
Dear Apple Developer Support, I am writing to formally report an issue I encountered during my enrollment in the Apple Developer Program. I paid the required fee for the enrollment, but the process did not complete successfully. Instead, I was prompted to re-enroll from the beginning. When I attempted to do so, it asked me to make the payment again. Since I already paid, this triggered an error stating, “This is not available in your region.” I would like your urgent assistance to resolve this issue, as I have already completed the payment, but cannot proceed with the enrollment. Please advise on the steps I should take next.
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Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
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Xcode Cloud builds showing persistent connection refused errors
Hello, Our build in Xcode Cloud uses gradle via a custom script. Today we're seeing persistent errors when our build job attempts to download the Gradle binary in the Xcode Cloud env. Run custom shell script 'Build Shared KMP Framework' Downloading https://services.gradle.org/distributions/gradle-8.13-bin.zip Exception in thread "main" java.net.ConnectException: Connection refused at java.base/sun.nio.ch.Net.pollConnect(Native Method) So we're currently blocked from submitting an app update. Can an Xcode Cloud engineer please comment regarding whether this is an ephemeral issue related to other networking issues reported in the forum here or if this warrants other investigation on our side?
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"Your enrollment could not be completed" — No Explanation Given, Support Unable to Help
I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. What I've verified on my end: Two-factor authentication is enabled A valid major credit card is on the account I am enrolling via the web, not the Developer app I am not using a VPN My Apple ID is email-based, not phone-number-based I am an admin (not Account Holder) on a separate organization's developer account, which should not conflict with an individual enrollment The most frustrating part of this experience is the complete lack of transparency. The error message gives no indication of what's wrong, and support agents either don't have visibility into the cause or aren't authorized to share it. I'm willing to correct whatever the issue is - I just need someone to tell me what it is. If any Apple staff can look into my account, or if anyone in the community has resolved this same error, I would be very grateful for any guidance. Thank you.
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Enrollment and Payment completed but Web still shows “Complete Your Purchase” and Pending
Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my iPhone. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure on my iPhone, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102844593298 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Warm regards.
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Developer account terminated for “feature switching” – need advice on reinstatement
Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏
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Apple Developer Program renewal failed, button missing
Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!
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Organization enrollment payment failing silently for 2+ weeks — Enrollment ID Z5NK9BFRC8, no support response
I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.
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Unable to complete Apple Developer Program enrollment – payment not reaching bank, enrollment blocked
Hello, We have been trying to enroll our company in the Apple Developer Program for about 1.5 months, but we are completely blocked. • D-U-N-S verified • Initial enrollment was accepted • Multiple payment attempts made (Swedbank, Revolut) • No 3-D Secure, no pending transactions • Bank confirmed that no payment requests from Apple were ever received For comparison, we successfully completed Google Play Developer registration using the same company and already published an app, so this does not seem to be an issue with company data or payment methods. Current state: • Enrollment was reset by Apple Support • Apple Developer app shows Enroll button disabled • Web shows: “Your enrollment in the Apple Developer Program could not be completed at this time” • We cannot reach the payment step anymore We contacted Apple Developer Support, but responses come about once a week and only suggest contacting the bank, which does not apply in our case. It seems there might be an internal restriction on the Apple ID. Has anyone experienced something similar? Case number: 102828473456
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Showing All Messages curl: (35) Recv failure: Connection reset by peer
Showing All Messages [!] Error installing FBSDKLoginKit [!] /usr/bin/curl -f -L -o /Volumes/workspace/tmp/d20260316-6574-ros9od/file.zip https://github.com/facebook/facebook-ios-sdk/releases/download/v18.0.2/FacebookSDK_Dynamic.xcframework.zip --create-dirs --netrc-optional --retry 2 -A 'CocoaPods/1.16.2 cocoapods-downloader/2.1' % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:02 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:03 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:04 --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- 0:00:05 --:--:-- 0 curl: (35) Recv failure: Connection reset by peer Command exited with non-zero exit-code: 1 Running ci_post_clone.sh script failed (exited with code 1). Executable scripts are run using the interpreter specified in the shebang line.
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How do I enrol into the Apple Developer Program?
Hi all, I need help with registering for the Apple Developer Program. I tried to purchase the membership from the web but the payments kept failing. I used different cards on both Chrome and Safari but none of them worked. Then I downloaded the Apple Developer app but on my account, it said the enrolment is not available. I sent support tickets to Apple several times but got no replies so far. I am stuck and ran out of options. What else can I do to enrol into the Apple Developer Program so that I can start publishing my app? Why does Apple make it so difficult at this step? Thanks
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Xcode 26 Warning: (arm64) empty dSYM file detected despite correct build settings
Hi Guys, Hope you're well! I am consistently encountering a build warning in Xcode 26 that prevents proper symbolication of crash logs. The warning states: "warning: (arm64) /Users/mickey/Library/Developer/Xcode/DerivedData/CalendarSync-bjuvwxojzofqzzcmzzpdozbujrge/Build/Products/Debug-iphoneos/CalendarSync.app/CalendarSync empty dSYM file detected, dSYM was created with an executable with no debug info." Steps to Reproduce: Open the project in Xcode 26. Build the project for a physical iOS device (arm64) or Archive the project. The warning appears during the "Generate dSYM" phase of the build process. Troubleshooting Steps Already Taken (Issue Persists): Set 'Enable Debug Dylib Support' to No. Verified 'Debug Information Format' is set to 'DWARF with dSYM File'. Verified 'Generate Debug Symbols' is set to Yes. Set 'Strip Debug Symbols During Copy' and 'Strip Linked Product' to No. Performed 'Clean Build Folder' and manually deleted the DerivedData folder. The issue persists regardless of these standard configuration fixes. Expected Result: Xcode should generate a populated dSYM file containing the debug symbols from the executable. Actual Result: An empty dSYM file is generated, making it impossible to symbolicate crash reports.
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Charged twice for Developer Program enrollment, account still pending
Hello everyone, I’m running into an issue with my Apple Developer Program enrollment and hoping someone here or an Apple staff member can point me in the right direction. I tried to pay the annual fee, but my account status wasn't updating. Thinking the transaction had failed, I tried to make the payment a second time a few days later. Because of this, my credit card was actually charged twice. The charges appear on my bank statement as: February 19 (R$ 543.16 BRL) February 23 (R$ 536.70 BRL) Despite both payments clearing on my end, it is now March 16 and my account still shows as pending. My enrollment has not been approved yet. Has anyone else experienced this kind of delay? What is the best way to get Apple to activate the account using one of these payments and issue a refund for the duplicate charge? I have all the bank statements ready to show support, but the process has been completely stuck. Thank you in advance for any advice.
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