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Reply to Ask for app feedback as an intermediate step before app review
Well, I can't see any fooling of the rating system. The user can leave a review whenever he wants. Asking for a review when he's in a good mood is simple marketing. Even Apple gives tips and tricks how to get good reviews from within an app. You can ask users to rate and review your app at appropriate times throughout the user experience. Make the request when users are most likely to feel satisfaction with your app, such as when they’ve completed an action, level, or task. Make sure not to interrupt their activity. The SKStoreReviewController API lets you give users an easy way to provide feedback about your app. You can prompt for ratings up to three times in a 365-day period. Users will submit a rating through the standardized prompt, and can write and submit a review without leaving the app. Ensure that your support contact information is easy to find in your app and on your App Store product page. This gives users a direct way to reach you if they encounter difficulties, and gives you an opportunity to resolve negative experiences that may otherwise lead to poor reviews. From: https://developer.apple.com/app-store/ratings-and-reviews/ Greetings Brigitte
Topic: App & System Services SubTopic: General Tags:
Oct ’21
Reply to ITMS-90863: Apple silicon Macs support issue - The app uses symbols that are not present on Mac:
A quick look at Apples Documentation shows that 'FloatingPointFormatStyle' is available since macOS 12. https://developer.apple.com/documentation/foundation/floatingpointformatstyle macOS 12 is still beta, so not much of your customers Macs are now running under macOS 12. And you can't expect them to update in the minute it is released. Greetings Brigitte
Oct ’21
Reply to "app" is damaged and can't be opened
Same here (since Friday). We use local receipt validation for our apps and we get no receipt for sandbox test accounts. The result is the same: 'App is damaged...' I filled a bug report in Feedbackmanager. Perhaps Apple addresses this issue a bit quicker if more than one developer complains about that. Greetings Brigitte
Topic: Code Signing SubTopic: General Tags:
Nov ’21
Reply to Application stays stuck at Verifying on 10.14
Have you figured out a solution or workaround? We are stuck in the same situation. The problem occurs when we are moving from intel-only to universal binaries, without making changes to the notarization process (while I'm not sure if we moved the Xcode Version from 12 to 13 at this time). Any help is appreciated. Greetings Brigitte
Topic: Code Signing SubTopic: General Tags:
Dec ’21
Reply to A question about data download in App Review
I think the App Store Guidelines are clear at this point. Take a look at 2.4.5.IV: They may not download or install standalone apps, kexts, additional code, or resources to add functionality or significantly change the app from what we see during the review process. and 2.4.5.VII: They must use the Mac App Store to distribute updates; other update mechanisms are not allowed.
Jun ’22
Reply to No MAS receipt after exit(173)
Thanks for your answer, Rich, my team is one of those who are using the local receipt validation just to check if the user downloaded our apps from the macOS Appstore, but: DCAppAttestService is available for macOS 11 or newer. What should we do with older systems? The documentation about local receipt validation (https://developer.apple.com/documentation/appstorereceipts/validating_receipts_on_the_device) isn't marked as deprecated and describes the process quite clear: If verification fails, exit with 173. This works for years and it even works sometimes for the last months. So don't you think it is a bug, that Apple should fix? Will Apple fix it? Greetings Brigitte
Jun ’22