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TestFlight “What to Test” error + Apple Support delay – Case ID 102871190604
Hi everyone, I’m currently facing an issue in App Store Connect when submitting a build to TestFlight. When I try to complete the “What to Test” section and submit, I get the following error: “There was an error processing your request. Please try again later.” Case details: Case ID: 102871190604 Submitted: April 17, 2026 (GMT+7) Status: No response after 3–4 days This issue is blocking me from submitting the build. What I’ve tried: Retried multiple times Switched browsers (Chrome, Safari) Used Incognito mode Logged out and back in Simplified the “What to Test” text Checked build is processed and not expired I have already contacted Apple Developer Support but haven’t received any response yet. Questions: Is this a known App Store Connect issue? Should I wait for support, or upload a new build? If any Apple staff could help check this case, I would really appreciate it. Thank you.
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TestFlight “What to Test” – Error processing request when submitting build for review
Hi, I’m experiencing a server-side error in App Store Connect when trying to submit a TestFlight build for review. Details: App: Ngoc Rong 2 Platform: iOS Build status: Complete Distribution: External Testing App Store Connect Web (Safari / Chrome both tested) Steps: Go to TestFlight → Select build Click “Submit for Review” Fill in “What to Test” Click Submit Result: Popup shows: "There was an error processing your request. Please try again later." Notes: Build processing completed successfully Internal testing works External group already created Issue happens consistently Tried different browsers and cleared cache Same issue across multiple builds Is this a known App Store Connect issue? Is there any workaround? Additional information: I have already contacted Apple Developer Support. Case ID: 102871190604 If needed, I can provide further details or logs. Thank you.
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TestFlight “What to Test” error + Apple Support delay – Case ID 102871190604
Hi everyone, I’m currently facing an issue in App Store Connect when submitting a build to TestFlight. When I try to complete the “What to Test” section and submit, I get the following error: “There was an error processing your request. Please try again later.” Case details: Case ID: 102871190604 Submitted: April 17, 2026 (GMT+7) Status: No response after 3–4 days This issue is blocking me from submitting the build. What I’ve tried: Retried multiple times Switched browsers (Chrome, Safari) Used Incognito mode Logged out and back in Simplified the “What to Test” text Checked build is processed and not expired I have already contacted Apple Developer Support but haven’t received any response yet. Questions: Is this a known App Store Connect issue? Should I wait for support, or upload a new build? If any Apple staff could help check this case, I would really appreciate it. Thank you.
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64
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2w
TestFlight “What to Test” – Error processing request when submitting build for review
Hi, I’m experiencing a server-side error in App Store Connect when trying to submit a TestFlight build for review. Details: App: Ngoc Rong 2 Platform: iOS Build status: Complete Distribution: External Testing App Store Connect Web (Safari / Chrome both tested) Steps: Go to TestFlight → Select build Click “Submit for Review” Fill in “What to Test” Click Submit Result: Popup shows: "There was an error processing your request. Please try again later." Notes: Build processing completed successfully Internal testing works External group already created Issue happens consistently Tried different browsers and cleared cache Same issue across multiple builds Is this a known App Store Connect issue? Is there any workaround? Additional information: I have already contacted Apple Developer Support. Case ID: 102871190604 If needed, I can provide further details or logs. Thank you.
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error: There was an error processing your request. Please try again later.
I tried submitting and reviewing but the application keeps reporting an error, please help me find a way to fix it?
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Apr ’24