My Apple Developer account was recently terminated, which resulted in the removal of ScribeMe from the App Store without further notice. This is not just about an app disappearing from a store. Thousands of blind and visually impaired users rely on ScribeMe every day for independence, education, and daily life. ScribeMe helps users understand photos, documents, presentations, charts, diagrams, unfamiliar environments, and more through AI-powered accessibility tools. For many users, it is not a convenience, it is a necessity. When accessibility apps are suddenly removed, the impact goes far beyond business. We are effectively taking away tools that help blind people study independently, access visual information, and participate more equally in education and society. Many users depended on this app daily, and its sudden removal has left people without an important accessibility tool they relied on. We respectfully ask for someone from Apple to manually review the situation and carefully examine why the account termination occurred. We made every effort to follow all App Store guidelines, and we are fully willing to cooperate with Apple and quickly fix or address any issue that may have caused this situation. Accessibility-focused apps deserve human review and consideration because of the real impact they have on people’s lives. Accessibility is not a luxury, it is a necessity. We hope accessibility remains at the center of these decisions.

My Apple Developer account was recently terminated, and I received an email stating that the reason was section 3.2(f) of the Apple Developer Program License Agreement. However, I have not changed anything recently in our apps, business model, or developer activity, and I genuinely do not understand the reason behind this termination. I have always tried to follow Apple’s guidelines carefully and act in good faith. This termination has severely impacted my work and users, and I am urgently requesting clarification regarding what exactly triggered this action. If someone from Apple or the App Review / Developer Relations team could please contact me or review the case again, I would greatly appreciate it. Thank you.

I'm not able to download my Private key since Yesterday and I get the following error message when I click on "Download" Auth Key can only be downloaded once. This auth key has already been downloaded. I revoked all my existing keys and created new ones and I get the same error message. I tried all the mentioned solutions on this forum and StackOverflow like using Safari,turning off VPNs,removing spaces from Key name, using my iPhone, using a Mac, incognito/private mode on Windows Microsoft Edge, clicking done then pressing download after, right clicking on download Linked File as...nothing seems to work