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Reply to Apple hasn't responded properly to my support email for 14 days and keeps stalling.
I'm not sure why you are contacting Apple, Inc. And I'm not sure what your topic is all about, either. If you contact them to find out why your 'program' or whatever has not been handled for 14 days, that's not a surprise. The average wait time for iOS apps is about two weeks. If your topic is about not getting a satisfactory reply for support requests, you already know why. You and those AI-driven boomers make so many requests that they cannot handle them all. This year, I contacted their support 5 times because they send me a software distribution notice by email and subsequently remove the software product. I received a reply only twice. They both said they would have somebody else get back with me. But they never did. Their sabotage continues. And I'm forced to go to App Store Connect every time I get a distribution notice to make sure that the software product is not removed from the store. That's how they handle issues: to ignore issues as if they didn't exist. You either live with it or go somewhere. That's how I take it.
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Reply to Apple Developer Phone support
I'm not surprised, and I don't blame Apple, Inc. for that, either. I'm not particularly talking about you. But clueless people mostly driven by the AI boom with little or no knowledge of software development call them up several times, sending mail several times, filing an expedite request. That's why people at Apple, Inc. rarely reply to support requests these days.
3d
Reply to Guideline 4.3(b) - Design - SpamApp rejected under 4.3(b) after following all guidance from Meet with Apple appointment — need specific direction
There are several topics this year alone where they claim that their dating app has been rejected for the same reason. None of them shows the exact words from the reviewer. None of them shows the app description. None of them shows the keyword list. Basically, they don't help themselves because they only want to tell the world that their submission has been been labelled a spam app. Your topic follows the suit.
4d
Reply to iOS App Review is absurdly slow, and rejections come with no real justification
That's it. No screenshot comparison, no explanation of what "reference" means. What the difference between you and the reviewer? You don't state the description of the app. You don't show the list of keywords. Basically, you are not helping yourself at all but just complaining about how your app has been rejected. Besides, it's probably their bot that has sounded the alarm after detecting icon similarity.
1w
Reply to Bug: First-time Non-Consumable IAP blocked by missing layout container on iOS Version 2.0.0
You are warned that your IAP thing is not an app and that it has to go with an app. Get it?
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4h
Reply to Account terminated under 3.2(f) — how do I find out what triggered it?
Help yourself and search the site for 'termination' to get hints as to how others deal with their situation.
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4h
Reply to App Review Delay Is Putting Our Business on Hold
If your submission is an iOS app, I'm afraid you will end up waiting for another week unless you are lucky. The average wait time is about two weeks if not longer. They should correct that old wait time announcement that they no longer hold on to. Whether or not you file an expedite request, you won't get to jump up to the top of the queue.
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4h
Reply to Apple Developer Program enrollment blocked by identity name mismatch after payment
What is the correct way to request a legal-name correction for an Apple Developer Program enrollment? All I can tell you is that this isn't the right place to request support from Apple, Inc. since it's just a place to exchange information.
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19h
Reply to Apple hasn't responded properly to my support email for 14 days and keeps stalling.
I'm not sure why you are contacting Apple, Inc. And I'm not sure what your topic is all about, either. If you contact them to find out why your 'program' or whatever has not been handled for 14 days, that's not a surprise. The average wait time for iOS apps is about two weeks. If your topic is about not getting a satisfactory reply for support requests, you already know why. You and those AI-driven boomers make so many requests that they cannot handle them all. This year, I contacted their support 5 times because they send me a software distribution notice by email and subsequently remove the software product. I received a reply only twice. They both said they would have somebody else get back with me. But they never did. Their sabotage continues. And I'm forced to go to App Store Connect every time I get a distribution notice to make sure that the software product is not removed from the store. That's how they handle issues: to ignore issues as if they didn't exist. You either live with it or go somewhere. That's how I take it.
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1d
Reply to Need advice on a Guideline 4.3(b) rejection for a personalized insights app
Since you don't show the description of your app and the keyword list, nobody can really assist you at any level. I have seen one or two topics involving an astrology-related app being rejected this year. So you should probably help yourself by reading them.
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2d
Reply to Apple Developer Phone support
I'm not surprised, and I don't blame Apple, Inc. for that, either. I'm not particularly talking about you. But clueless people mostly driven by the AI boom with little or no knowledge of software development call them up several times, sending mail several times, filing an expedite request. That's why people at Apple, Inc. rarely reply to support requests these days.
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3d
Reply to Guideline 4.3(b) - Design - SpamApp rejected under 4.3(b) after following all guidance from Meet with Apple appointment — need specific direction
There are several topics this year alone where they claim that their dating app has been rejected for the same reason. None of them shows the exact words from the reviewer. None of them shows the app description. None of them shows the keyword list. Basically, they don't help themselves because they only want to tell the world that their submission has been been labelled a spam app. Your topic follows the suit.
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4d
Reply to IAP product stuck "In review"
There is no way of anyone knowing what you have done wrong since you don't show a single screenshot. I had no trouble installing subscription plans to an existing iOS app, I think, in February or March of this year.
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5d
Reply to Pending Termination Notice 4.3 (Spam) – Appeal Submitted 7 days ago but no confirmation or response
and that was the first time I received a 4.3 Spam error. It was the first time I'd encountered this error The title of your topic says Notice.' What do you mean by an error? And how do you go from an error to a termination notice?
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5d
Reply to First-time App Store launch: Is this timeline and cost realistic for an individual developer account?
getting a D-U-N-S number can take up to a month That's probably an exaggeration. When I told the company I was working for to get a number, it took them only several days. That was 2021.
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1w
Reply to How to create a subscription for my app
The purpose of installing IAP items is to provide users with premium content. You are advised to provide some free content to attract users. And convince them to get IAP items for more content. Since you claim you have read the 'docs,' I suppose you know it, right?
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1w
Reply to iOS App Review is absurdly slow, and rejections come with no real justification
That's it. No screenshot comparison, no explanation of what "reference" means. What the difference between you and the reviewer? You don't state the description of the app. You don't show the list of keywords. Basically, you are not helping yourself at all but just complaining about how your app has been rejected. Besides, it's probably their bot that has sounded the alarm after detecting icon similarity.
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1w
Reply to I would like to know if anyone else is experiencing the same issue.
Apple successfully created our D-U-N-S Number Apple, Inc. has created your DUNS number? No. I don't think so.
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1w
Reply to Unexpected 4.3 (Spam) rejection for an fully original application
There a lot of people who have gotten their app rejected for 4.3 Spam (a) or 4.3 Spam (b). One thing that's common in their cry for help is that They don't write the exact statement for rejection. They don't state the app description. they don't show the list of keywords. So nobody can assist them due to lack of information.
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1w