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Reply to Guideline 4.3(b) rejection for app integrating WeatherKit, HealthKit, EventKit, Contacts, and CoreLocation with AI
My competitors in this space do not use this method and mine is seriously impressive and can be very beneficial to the user. What are the competitors against your app? What are the keywords you are using? Pardon me for my saying, but it seems to me that your app is DOA when you already know who your competitors are. If you share four out of five major features with those competitors, does it really make your app exceptional? Let me suppose that I've created a dating app. Let me also suppose that there is a very popular dating app titled 'My Heart with Your heart.' I would definitely avoid including 'My Heart with Your heart' in the app keyword. Or my app would be DOA.
2d
Reply to App stuck in Review for weeks - Critical Bugfix - No response from App Review
I have had no response to my follow-up emails, and the "Contact Us" forms haven't resulted in any updates. You probably won't get a reply because a lot of people abuse the system these days, contacting them several times, filing an expedite review, filing an appeal. Some people just don't want to wait for their turn. Somebody has even said that he or she had one app submission rejected 40 times. The app has been on the App Store for over 4 years and has been featured as "App of the Day" on three separate occasions. We have always maintained a good standing Why is that relevant to your software update being reviewed?
3d
Reply to App stuck "In Review" for 15 days after it was approved
We contacted Apple Support multiple times through email and phone, but we did not receive any response. Today we tried re-submitting a new version hoping it will trigger a system reset and fix the issue. The submission for iOS was approved very fast by App Review, but it is again stuck "In Review". Pardon me for my saying it, but it seems to me that there is something common among those people who have been waiting for days, if not weeks or months, for their turn. They contact the company multiple times just over a single submission. They voluntarily reject the app and go back to the end of the queue in order to resubmit it. They also request an expedite review. Somebody wrote two weeks ago that he or she had their software submission rejected 40 times. That's why the apple company has been lately overwhelmed by the bulk of support requests. I seldom contact the apple company. I never bother to call them up. I have never submitted an expedited request in 15 years. I just sit and wait quietly for my turn. Is that why I had my latest iOS app reviewed and approved in a matter of a day or two? I don't think I have ever been turned down more than 5 times over a single submission.
1w
Reply to App Store Review
The likely issue is that this is an iPhone app, and specifically not for iPad.. Yet the reviewer used an iPad to test! They have been known to use a tablet to run an iPhone-only app for a decade. And why is that a problem if they run it with a larger-screen device? He/she has not looked very far, they are in the app settings tab, and that was noted in the app submission. It doesn't sound like a good idea to bury store-access under this sheet or that sheet.
2w
Reply to App being repeatedly rejected under 3.2 while unlisted distribution request sits unanswered
And the review team keeps picking up the submission and rejecting it again for the same 3.2 issue, as if the unlisted request doesn't exist. I don't quite understand your situation. If you don't want them to review it, why do you keep submitting it in the first place? If you have some information for them to read, you should use notes and attachment under the App Review Information section. No phone call. No reply to my support case. There's nothing new if you read other threads.
2w
Reply to Xcode 26 Causing StoreKit Fiasco for macOS?
@BigBalli Thanks, BigBalli. It's not about the product identifier because an old Mac App Store application that has been available also fails in the same manner. Also, it's not about the configuration, because, I created a new one, but an old Mac App Store application still manages to fail in the same manner. The current situation is a total mess. I guess I should not have installed Xcode 26. Now, I cannot even sign in and out of an iCloud account so easily. The System keeps running a progress wheel for an hour. I'm bending towards buying a new Mac mini. I'm waiting for a new model with M5.
Topic: App & System Services SubTopic: StoreKit Tags:
2w
Reply to All Apps Showing “Removed from Sale” Suddenly – No Changes Made
Has anyone else faced a similar issue recently? Could this be related to account-level restrictions or any recent policy updates? I had a couple of software titles that were 'Removed from Sale' subsequently after they were 'Ready for Distribution' back in March 5th. I reported this issue here. I also contacted Apple Support, requesting them to find out how it happened. But there has been no explanation except that somebody wrote back and said that they were overwhelmed by a bulk of support requests. I think the support lady had said she would have somebody contact me. But I haven't heard from anyone since. I suppose people at Apple, Inc. are overwhelmed by AI-driven people who have little or no knowledge of software development and continue to refute review rejection a few dozen times. So I just sit and wait till the storm is gone.
2w
Reply to ImageRenderer fails to render Text views that use @AccessibilityFocusState (.accessibilityFocused)
ImageRenderer is not very reliable. I would use UIHostingController + UIGraphicsImageRenderer for iOS, NSHostingView + something else for macOS.
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7h
Reply to No response in app appeal
It depends on your region, I guess. Go back to the ContactUs page to see if a case number is listed there. You won't get an acknowledgment message from them if you file an appeal to my knowledge.
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10h
Reply to Sometimes my apps crash on launch at _libsecinit_appsandbox.cold.6
What do you find if you ask a search engine about 'Termination Reason: Namespace SIGNAL, Code 5, Trace/BPT trap: 5'?
Topic: App & System Services SubTopic: Core OS Tags:
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21h
Reply to Not authorized to view my own post
Hmm... I have reported the same issue here. But I guess they have decided not to do anything with it although I spent some 15 minutes figuring out the correct thread URL.
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1d
Reply to Guideline 4.3(b) rejection for app integrating WeatherKit, HealthKit, EventKit, Contacts, and CoreLocation with AI
My competitors in this space do not use this method and mine is seriously impressive and can be very beneficial to the user. What are the competitors against your app? What are the keywords you are using? Pardon me for my saying, but it seems to me that your app is DOA when you already know who your competitors are. If you share four out of five major features with those competitors, does it really make your app exceptional? Let me suppose that I've created a dating app. Let me also suppose that there is a very popular dating app titled 'My Heart with Your heart.' I would definitely avoid including 'My Heart with Your heart' in the app keyword. Or my app would be DOA.
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2d
Reply to App stuck in Review for weeks - Critical Bugfix - No response from App Review
I have had no response to my follow-up emails, and the "Contact Us" forms haven't resulted in any updates. You probably won't get a reply because a lot of people abuse the system these days, contacting them several times, filing an expedite review, filing an appeal. Some people just don't want to wait for their turn. Somebody has even said that he or she had one app submission rejected 40 times. The app has been on the App Store for over 4 years and has been featured as "App of the Day" on three separate occasions. We have always maintained a good standing Why is that relevant to your software update being reviewed?
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3d
Reply to Need help to build a Mac command-line app for App Store or TestFlight
I would read App Review Guidelines to see if your project meet them, especially, 2.4.5, to begin with if I were you.
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3d
Reply to Crash while running NSAlert.runModal
Where and how do you call NSAlert?
Topic: UI Frameworks SubTopic: AppKit Tags:
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1w
Reply to How the application can be translated to different languages
That's because you are not selecting the right country to access the App Store?
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1w
Reply to App stuck "In Review" for 15 days after it was approved
We contacted Apple Support multiple times through email and phone, but we did not receive any response. Today we tried re-submitting a new version hoping it will trigger a system reset and fix the issue. The submission for iOS was approved very fast by App Review, but it is again stuck "In Review". Pardon me for my saying it, but it seems to me that there is something common among those people who have been waiting for days, if not weeks or months, for their turn. They contact the company multiple times just over a single submission. They voluntarily reject the app and go back to the end of the queue in order to resubmit it. They also request an expedite review. Somebody wrote two weeks ago that he or she had their software submission rejected 40 times. That's why the apple company has been lately overwhelmed by the bulk of support requests. I seldom contact the apple company. I never bother to call them up. I have never submitted an expedited request in 15 years. I just sit and wait quietly for my turn. Is that why I had my latest iOS app reviewed and approved in a matter of a day or two? I don't think I have ever been turned down more than 5 times over a single submission.
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1w
Reply to App Store Review
The likely issue is that this is an iPhone app, and specifically not for iPad.. Yet the reviewer used an iPad to test! They have been known to use a tablet to run an iPhone-only app for a decade. And why is that a problem if they run it with a larger-screen device? He/she has not looked very far, they are in the app settings tab, and that was noted in the app submission. It doesn't sound like a good idea to bury store-access under this sheet or that sheet.
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2w
Reply to App being repeatedly rejected under 3.2 while unlisted distribution request sits unanswered
And the review team keeps picking up the submission and rejecting it again for the same 3.2 issue, as if the unlisted request doesn't exist. I don't quite understand your situation. If you don't want them to review it, why do you keep submitting it in the first place? If you have some information for them to read, you should use notes and attachment under the App Review Information section. No phone call. No reply to my support case. There's nothing new if you read other threads.
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2w
Reply to Xcode 26 Causing StoreKit Fiasco for macOS?
@BigBalli Thanks, BigBalli. It's not about the product identifier because an old Mac App Store application that has been available also fails in the same manner. Also, it's not about the configuration, because, I created a new one, but an old Mac App Store application still manages to fail in the same manner. The current situation is a total mess. I guess I should not have installed Xcode 26. Now, I cannot even sign in and out of an iCloud account so easily. The System keeps running a progress wheel for an hour. I'm bending towards buying a new Mac mini. I'm waiting for a new model with M5.
Topic: App & System Services SubTopic: StoreKit Tags:
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2w
Reply to Xcode 26 Causing StoreKit Fiasco for macOS?
Thank you, App Store Commerce Engineer. I'm not ready to update my macOS to 26 for now. Well, I have to sleep on it.
Topic: App & System Services SubTopic: StoreKit Tags:
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2w
Reply to All Apps Showing “Removed from Sale” Suddenly – No Changes Made
Has anyone else faced a similar issue recently? Could this be related to account-level restrictions or any recent policy updates? I had a couple of software titles that were 'Removed from Sale' subsequently after they were 'Ready for Distribution' back in March 5th. I reported this issue here. I also contacted Apple Support, requesting them to find out how it happened. But there has been no explanation except that somebody wrote back and said that they were overwhelmed by a bulk of support requests. I think the support lady had said she would have somebody contact me. But I haven't heard from anyone since. I suppose people at Apple, Inc. are overwhelmed by AI-driven people who have little or no knowledge of software development and continue to refute review rejection a few dozen times. So I just sit and wait till the storm is gone.
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2w