These are the Developer Forums, where developers of apps for Apple's platforms ask each other for hints and tips on coding.
Your question is more of a product support one, so I'd suggest you ask it over at the Apple Support Forums. Thanks.
(Also, you randomly picked some tags to add, which should've been a red flag to you that you were in the wrong place, and now people searching for those tags will have your entirely unrelated post come up.)
Topic:
App & System Services
SubTopic:
Automation & Scripting
Tags: