I am facing a nightmare scenario with Apple and need some advice or insights from anyone who has experienced something similar. The App Review Board is going to terminate our account because a new app has been rejected multiple times in the review process and remains unresolved. （4-5 times) No specific instructions or evidence provied, only guidelines (Section 3.2(f)) which are vague. We are very shocked that they are terminating our account because of an unreleased app (not visible to any user). We publish apps on both the Apple App Store and Google Play. The Android version of this app was already released and has been running for half a year. We understand Apple has its standards, so we kept revising it in the review process. Google Play also has its own review process; a successful launch means the app couldn't have any serious problems. Our Apple developer account is 15 years old. We have always played by the rules. There are 10+ apps with many users. For the past month, all our update reviews have been paused because of this "flag for termination". If they actually terminate the account, does it mean they will permanently hold all our pending payments and delete/remove all our existing 10+ good apps? What's wrong with our existing apps that have been running for over a decade, and what about our dear users? Is this all because an unpublished app failed multiple times in the review process (but was released on Google and has been running for more than half a year)? We are very confused. What other department could we seek help from at Apple? Apple ID of the app: 6757391175 【Why mention Google's Play Store? It's not just app review rejections. (Different stores, different rules) 2. And It's not single app termination 3. It's account termination. It must mean the app violate rules seriously. But it's published on Google, so the app is a normal app. That's the reason mentioning it. 】

Hello, All of my submissions across my account have been stuck in review for many weeks, which is well outside my normal turnaround. These are apps that have historically been approved within 24 hours or 2-3 days. Those updates are time critical. Singapore MRT just updated on 12 July. We are losing installs and impressions largely because of this, especially no reason is given. App: Singapore MRT Map Route Apple ID: 536957287 / Version: 3.0.1 App: Singapore MRT Map Route(Pro) Apple ID: 475976737 / Version: 3.0.0 App: Epic Cards Battle Apple ID: 1003611640/ Version: 2.6.3 On my side everything appears complete: metadata, build, review notes, demo account credentials, and all agreements in Agreements, Tax, and Banking are accepted. There are no messages in Resolution Center and App Store Connect shows no action required from me. I have contacted Developer Support but have not received a actual response. Could someone please confirm whether these submissions are correctly queued, or whether something is blocking them that requires action on my side? Thank you.