Hello,
I'm facing an unusual App Store Search issue and would appreciate guidance from Apple staff or developers who have experienced something similar.
App Details
App Name: Logistos – Logistics Platform
Apple ID: 6759841195
Category: Business
Availability: Available in all supported storefronts, including India
Publicly available for: More than 2 months
Latest version: Released and live for more than 5 days
Issue
The app is accessible through its direct App Store URL and is indexed by Google Search. However, it does not appear in App Store Search results.
I have tested the following search terms on multiple devices and storefronts:
Logistos
Logistos – Logistics Platform
Logistos Logistics Platform
6759841195 (Apple ID)
In all cases, the app does not appear in the search results.
Additional Information
The app name contains "Logistos".
The subtitle is "Logistics & Shipment Tracking".
The keywords include "logistos".
Metadata changes have already been released and enough time has passed for propagation.
App Store Analytics shows the app is receiving impressions, product page views, and downloads.
Direct App Store links work normally.
I have already opened a support case with Apple Developer Support.
Case ID: 102908696756
Has anyone encountered a similar App Store Search indexing issue? Could this indicate that the app requires manual reindexing by Apple?
Any guidance would be greatly appreciated.
Thank you.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
App Store
App Store Connect
Spotlight
Core Spotlight
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