Hi, I have a completely new release of my app coming out with a new tech stack. I noticed that only 1% of my users were on iPad so the new app was not created to be 'compatible' with iPad including how it looks on iPad. Can I release this new version of the app only for iPhone? Or because it was previously available for iPad I have to release for iPad as well? Really appreciate any support/guidance on this. Thank you!

Hello everyone, First of all I want to mention that I'm new to Apple Developer Forums and this is my first attempt to publish an app in AppStore. I registered as Apple Developer Program as Individual. I made an app for small company. The app works like an online shop where company's customers can place orders for company's goods. So I submitted the app and it was rejected for spam issues. I tried to get some information what I can about it. They suggested me to ask on the forum about the membership. Should I try to use Apple Developer Program as an Organization? Or maybe (I find my app unique because it differs from competitive market apps) should I resubmit my app? Can I do it without making any changes in version? I also tried to appeal from their decision but I they respnsed that the original rejection feedback was valid. Additionally I want to add that this is my first iOS app ever, the only one that was submitted on my account. Thank you all for help!

Is it possible to create a sandboxed app that uses accessibility permission? And if so, how do I ask the user for that permission in a way that is allowed by the App Store? Im creating a small menubar app and my current (rejected) solution is to create a pop-up, with link to Security & Privacy > Accessibility and the pop-up asks the user to manually add the app to the list and check the checkbox. This works in sandbox. Reason for rejection: "Specifically, your app requires to grant accessibility access, but once we opened the accessibility settings, your app was not listed." I know it's not listed there and it has to be added manually. But its the only solution I've found to this issue. Is there perhaps any way to add the app there programmatically? Im a bit confused since I've seen other apps in App Store that work the same way, where you have to add the app to the list manually. Eg. Flycut. :man-shrugging: I know about this alternative solution, and it's not allowed in sandboxed apps. It also adds the app to the accessibility list automagically: func getPermission() { AXIsProcessTrustedWithOptions([kAXTrustedCheckOptionPrompt.takeUnretainedValue():true] as CFDictionary). } Does anyone have a solution for this? Best regards, Daniel

Hello, I'm new to iOS development and I'm trying to take some screenshots of my app to submit to the App Store. I'm running Ventura 13.0.1 and XCode 14.1. So far I've used these simulators to take screenshots: 6.5 inch - iPhone 11 Pro Max 6.7 inch - iPhone 14 Pro Max 12.9 inch - iPad Pro 6th gen What I'm stuck on is getting the 5.5 inch screenshots, which are required for App Store submission. As far as I can tell from some online searching, the latest iPhone with that screen size was the 8 Plus. I've installed the oldest iOS simulator that XCode has listed (iOS 13.7), but it still won't let me run a simulator for the iPhone 8 Plus to get those screenshots. I don't have the physical device to take screenshots on. Does anyone know how to get the 5.5 inch screenshots without having to manually resize them?

Unable to create new versions for any of our Apps I hope this problem will be solved asap

We have an iOS app which is currently available in AppStore. Now we are enabling Mac Catalyst support for the Mac users. As our app is contains In App purchases and it is working fine in iOS devices. But when we try to purchase subscriptions from Mac Catalyst app using TestFlight, it gives the error “Your account is not valid for use in the U.S. store. You must switch to the Japan store before purchasing.” Then after we have checked an AppStore region and the region is already Japan. Any assistance would be appreciated.

Hi everyone, We're fighting an issue that's driving us up the wall. We developed an Apple Watch Only standalone app, which cost $2.99; once you paid, you could download and use the app on your Apple Watch. We've released a companion iOS app for iPhone that goes into the same bundle (as it's the same app, now supporting two platforms). Nevertheless, the Watch app is still available as a separate app (you can download the Watch app only if you wish without needing to download the iPhone app as well). The iOS companion reads information from the watch and provides more insights into the data it displays. Similar to the sleep tracking apps where you use the watch to sleep and track and the iPhone to see the results. When we released the latest version, including both, we changed the price to Free in all countries. After this, we now have a huge problem we haven't been able to solve: Our existing users (who paid for the Apple Watch-only app) cannot download the companion iOS app. If they go to the App Store, it'd just say "Purchased" with no option to download it (nor the "Get" button or the "Cloud" icon). If you go to your App Store account in your iPhone and then to "Purchases," the app won't appear there. Because technically, you never bought it, and it's now free. If you do the same on your Apple Watch, you can still see the app on your purchases, but that would only download the Apple Watch app, not both. But on top of that, I want my users to be able to download the companion app from the App Store with their iPhones because that's what they'll do anyway (only 9% of our app downloads happen straight in an Apple Watch; most come from iPhones). Did anyone have this problem? I'm already talking with support because this is having a very negative impact on our app, and it all looks to be a bug on the App Store or an edge case that Apple hasn't considered. The thing is, I experienced this issue myself with an app from another dev previously where I had the Apple Watch app installed and paid for it. When I wanted to download the companion they released, it was impossible for the same reasons stated above. He managed to fix it, but I couldn't find any information.

Question: Does anyone have experience or documentation on how to get an App Clip to show on Apple Maps for a location? What I've tried: I have tried to associate my App Clip with an Apple Maps location. We are working with a physical restaurant that has an Apple Maps location, our full app is listed there but not the App Clip. I've gone through the steps of setting up the Advanced App Clip Experience and giving it the location we want it associated with, and have gone through Apple Business Connect and done all the setup there to get the full app to show with the location, but the app clip still does not show. I've contacted Apple Support and they gave me the criteria of "The App Clip is hosted within the app" and "The app is associated to the same physical location". When asking for clarification with the first criteria they said they could help and closed the chat.

Hello, I am looking for help with displaying Smart Banners on mobile devices. What is the preferred coding that can have Smart Banners appear on all devices? I am having an issue where an Smart Banner is not properly functioning as I would like it to. I would like the CTA (Call-To-Action) to be positioned on the top of a mobile screen. If a user has the mobile app already, it should read OPEN and opens into the app when it is clicked. If the user does not have the app, it should read GET and take a user to the mobile app store when it is clicked.

Hello Apple Developer Community, I am encountering an issue with my iOS app submission on the App Store Connect platform. After testing the app extensively on various devices, including iPhones and iPads using Xcode, the app appeared to be functioning correctly with all screens visible. However, upon submission, Apple rejected the app, citing that it launched a blank page specifically on the iPad Air (5th generation) running iOS version 17.4.1. I have thoroughly reviewed the app's code and conducted additional testing, but have been unable to replicate the issue on my end. I am reaching out to the community for assistance in troubleshooting and resolving this issue. Has anyone encountered a similar problem before, or does anyone have suggestions on how to address this issue effectively? Any insights or advice would be greatly appreciated. Thank you in advance for your help.

Hi, For 10 days now we've been rejected with no answer. I am afraid Apple will never answer us... and 3 years of development down the drain. My team and our whole families are waiting but as the days go by, it is looking more and more grim for us I am afraid. Is there anything we can do? Our game had a decent rating and audience reception so far. All of our code is built by us over thousands of hours. We have alot of features that competitors do not have, this was even mentioned by several Youtubers and called out as a unique game. Guideline 4.3(a) - Design - Spam We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Any advice would be so appreciated ! Thank you, Alex

I'm an indie developer. My latest minor update for my game which has been on the Mac App Store for 13 years and which has spent time at #1 on the download charts just started getting rejected for the following reason: Guideline 2.5.2 - Performance - Software Requirements The app installed or launched executable code. Specifically, the app uses the itms-services URL scheme to install an app. However my app is certainly not installing any apps and to the best of my knowlege it is not using any itms/itunes/etc. type URLs in any way, so I can't figure out what would be triggering this claim. Inquiries as to what app I am supposedly installing or what URL I am supposedly using have yielded 'no further information can be provided'. Has anyone run into something similar? Any ideas on obscure scenarios that could trigger this particular rejection? Or any advice on what one should do in my situation? I feel a bit stuck. Has anyone had luck with the appeal process for this sort of thing (to at least get more information)?

Does anyone else use the "Download CSV" button on the Search Ads website's billing page? I used to use this successfully to download files that I could import into my accounts database. But when I tried it today, the file it returned was an XLSX. Has anyone else seen this? Any work-arounds?

Sales and Trends section in App Store Connect is down and showing error for the last 2 hours. Are you experiencing the same issue now?

Can you tell us - after we choose "release this version" for the first time (the first release of the app on the app store), how long does it generally take before the app is available via the app store? The build has already been reviewed and approved.

I raised the monthly budget for this app from $1300 to $2000 during July, but the campaign stopped once it reached $1303.84 around July 21st. I understand that lowering the budget should only apply in the following month, so why did the campaign stop even though there was roughly $700 left for the month? The issue is that the system spent the initial budget within three weeks as if it was using the new budget, so I don't have ads showing for the remainder of the month. The CPI is set at $5.60 per recommendation, and the average CPI is $1.28, so I don't think the issue is that the bid is not high enough.

Hello guys, I cannot agree the transfer account holder agreement, below are the steps I have done: I went to Apple Developer website, clicked “Account” tap, and saw the message:

 “””xxx has requested that we transfer the Account Holder role to you. You will become the new Account Holder for your organization and will assume the responsibilities of accepting all legal agreements, managing App Store submissions, and renewing your membership. Before you can accept, you’ll need to complete identity verification in the Apple Developer app.””” I then went to Apple Developer app, clicked the account tap, only saw a un-clickable “Enroll Now” in Apple Developer Program section, I have submitted my personal information for a long time and there is no agreement popping up. What should I do under this circumstance? I need to push the app as soon as possible for upcoming event, it is appreciated if you guys can provide some solutions for me, thanks so much.

Google has a very strict policy regarding "associated previously terminated accounts." This means that if you are associated with another previously banned developer, you will be banned too. For instance : https://www.reddit.com/r/androiddev/comments/9mpyyi/google_play_developer_account_terminated_due_to/ Does Apple have a similar policy? Recently, I was considering providing read-only access to an external party on App Store Connect. However, I am concerned that it might trigger the same risk. Therefore, I am wondering if Apple has such a policy. Thanks.

I am encountering issues when retrieving the App Store version of my app using the iTunes Lookup API in Swift 5 on iOS. The API sometimes returns the incorrect version, and occasionally, it produces the following error message:JSON could not be serialised because of error: The data couldn't be read because it isn't in the correct format. (https://itunes.apple.com/lookup) I would appreciate any guidance on resolving these issues. Thank you for your assistance.

Hi, I would like to deploy my app to iOS device through MDM for testing only, how could I do that without publishing it to App store? Thank you.