Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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App "In Review" for a week now
My app which requires a crucial update, I have over 40 user emails saying the app is broken after the new macOS update, I patched the issue and submitted to appstore. it's been a week all I see is, app "In Review" I tried submitting expedited review and I just get 502 error. I am very close to migrating off App Store and distributing it on my own.
3
0
106
May ’25
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
2
0
171
Jun ’25
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
1
3
764
May ’25
Apple Developer Program Enrollment Application Not Processing (South Africa)
Hi Apple Developer Team, I’m a developer based in South Africa. I initially submitted my enrollment for the Apple Developer Program (Individual) last week Thursday (May 2nd, 2025). The enrollment was then withdrawn by Apple, asking me to re-apply - which I did. Unfortunately, the same issue persists. I entered valid payment details during the re-application. No payment has been deducted. The enroll button on the Apple Developer app remains disabled. It has now been 5 days without resolution. We’ve even gone to the extent of verifying our banking setup and confirming that our card is enabled for international payments. Out of frustration, I have now withdrawn all enrollment applications. Please advise on how I can proceed based on the Case ID I have submitted. This delay is affecting our iOS launch, and I would really appreciate guidance on the way forward. Thank you.
0
0
110
May ’25
App Manager Unable to Enter Certificates, IDs, & Profiles Page
Hi, I'm a novice Account Holder and one of my teammate, who's role is already assigned as App Manager, cannot log into Certificates, IDs, & Profiles Page, nor adjust his account to Organization Account in Xcode's Apple account setting. I tried to change my personal account to a App Manager to see if this is a general setting stuff but I didn't come across problems above. I am able to not only log into the Certificates page but also change my account setting in Xcode. Is there anything I can do in this situation, or just hand it to Developer Support ?
0
0
195
Jul ’25
Business Name Change Blocking Critical App Identifiers
I’m in crisis mode and desperately need advice. Launching in 10 days and just hit a major roadblock. Background: Set up developer account under a business name only because we needed the D-U-N-S number when starting development Have a working app with Family Controls already configured on the main identifier Yesterday my developer discovered we need Family Controls on 3 additional identifiers for launch a week ago (terrible timing) I submitted a business name change request thinking it was good housekeeping The Crisis: Certificates, Identifiers & Profiles portal is completely locked during business name change processing Can’t add Family Controls to the 3 identifiers we need for launch Business name change typically takes 2-4 weeks Launch is in 10 days What I’ve Done: Contacted Apple Developer Support explaining the urgency Case ID: 102633553000 for the name change request Desperate Questions: Has ANYONE successfully cancelled a business name change mid-process for urgent app needs? Any emergency escalation paths at Apple for launch-blocking issues? Would creating a new developer account be faster? (Though that seems nuclear) Any other workarounds I’m not thinking of? The business name change was purely administrative - nothing structural changes. But these identifier updates are absolutely critical for launch functionality and we didn’t realize they were needed until trying to launch into testflight. This is our first time so learning a lot the hard way 🫠. Thanks in advance for any help!
0
0
205
Jul ’25
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
2
0
542
Jun ’25
Cannot Create Identifiers – “+” Button Missing on Identifiers Page
I'm currently unable to create new identifiers in the Apple Developer portal at this URL: https://developer.apple.com/account/resources/identifiers/list The “+” button that should appear to create a new identifier is missing entirely from the page. What’s odd is that another team member (with the same access level and role under the same team) can see and use the button without any issues. So this doesn't appear to be a permissions-related problem. I’ve already tried: Logging out and back in Clearing browser cache Using different browsers (Safari, Chrome) Using Incognito/Private mode Still no luck. Has anyone encountered this before or knows how to resolve it? Thanks in advance.
0
0
140
May ’25
Enrollment
HI there, ive registered Apple ID for distrobution Apps, enrollment was not completed properly and ive interested in cashback for enrollment to start enrollment again, but in second time there was written "complete your enrollment" and it requested from me second payment. QUestion is: can I cashback my first enrollment and why devpayment@apple.com dont awnsered me for a week?P.S. I was mailed from Apple ID, marked with "Your order has been canceled."
6
5
2.0k
37m
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
3
1
364
Jan ’26
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
3
2
640
Oct ’25
The developer account cannot be renewed.
My developer account is set to expire on June 28th. I submitted the application for renewal half a month ago, but it has not been approved yet. It keeps showing that it is under review. Could you please tell me why?
Replies
1
Boosts
0
Views
75
Activity
Jun ’25
App "In Review" for a week now
My app which requires a crucial update, I have over 40 user emails saying the app is broken after the new macOS update, I patched the issue and submitted to appstore. it's been a week all I see is, app "In Review" I tried submitting expedited review and I just get 502 error. I am very close to migrating off App Store and distributing it on my own.
Replies
3
Boosts
0
Views
106
Activity
May ’25
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
Replies
2
Boosts
0
Views
171
Activity
Jun ’25
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
Replies
1
Boosts
3
Views
764
Activity
May ’25
ios 26 beta 2 bugs
hello after this beta 2 update my handset becpomes very laggy and worst this is the firsat time ever i am facingf this shitty toture from apple even phone dial crshes safari,control centre,batrtery what not all are crashed after the update
Replies
1
Boosts
0
Views
125
Activity
Jun ’25
Apple Developer Program Enrollment Application Not Processing (South Africa)
Hi Apple Developer Team, I’m a developer based in South Africa. I initially submitted my enrollment for the Apple Developer Program (Individual) last week Thursday (May 2nd, 2025). The enrollment was then withdrawn by Apple, asking me to re-apply - which I did. Unfortunately, the same issue persists. I entered valid payment details during the re-application. No payment has been deducted. The enroll button on the Apple Developer app remains disabled. It has now been 5 days without resolution. We’ve even gone to the extent of verifying our banking setup and confirming that our card is enabled for international payments. Out of frustration, I have now withdrawn all enrollment applications. Please advise on how I can proceed based on the Case ID I have submitted. This delay is affecting our iOS launch, and I would really appreciate guidance on the way forward. Thank you.
Replies
0
Boosts
0
Views
110
Activity
May ’25
App Manager Unable to Enter Certificates, IDs, & Profiles Page
Hi, I'm a novice Account Holder and one of my teammate, who's role is already assigned as App Manager, cannot log into Certificates, IDs, & Profiles Page, nor adjust his account to Organization Account in Xcode's Apple account setting. I tried to change my personal account to a App Manager to see if this is a general setting stuff but I didn't come across problems above. I am able to not only log into the Certificates page but also change my account setting in Xcode. Is there anything I can do in this situation, or just hand it to Developer Support ?
Replies
0
Boosts
0
Views
195
Activity
Jul ’25
Payment method
I am trying to make payment of $99 towards purchase of developer account through credit card but the transaction was not processed. Kindly provide the alternate payment options.
Replies
1
Boosts
0
Views
431
Activity
Oct ’25
Apple Developer Program Enrollment
I selected "Individual / Sole Proprietor" during enrollment, but I’m being redirected to an organization agreement with the message: “Your enrollment could not be completed at this time.” Why is this happening, and how can I restart enrollment properly as an individual?
Replies
0
Boosts
0
Views
102
Activity
Jul ’25
Apple developer account is showing in review
we have created an apple developer account on 30th April'2025 but still now it shows your application is in review
Replies
0
Boosts
0
Views
102
Activity
May ’25
Business Name Change Blocking Critical App Identifiers
I’m in crisis mode and desperately need advice. Launching in 10 days and just hit a major roadblock. Background: Set up developer account under a business name only because we needed the D-U-N-S number when starting development Have a working app with Family Controls already configured on the main identifier Yesterday my developer discovered we need Family Controls on 3 additional identifiers for launch a week ago (terrible timing) I submitted a business name change request thinking it was good housekeeping The Crisis: Certificates, Identifiers & Profiles portal is completely locked during business name change processing Can’t add Family Controls to the 3 identifiers we need for launch Business name change typically takes 2-4 weeks Launch is in 10 days What I’ve Done: Contacted Apple Developer Support explaining the urgency Case ID: 102633553000 for the name change request Desperate Questions: Has ANYONE successfully cancelled a business name change mid-process for urgent app needs? Any emergency escalation paths at Apple for launch-blocking issues? Would creating a new developer account be faster? (Though that seems nuclear) Any other workarounds I’m not thinking of? The business name change was purely administrative - nothing structural changes. But these identifier updates are absolutely critical for launch functionality and we didn’t realize they were needed until trying to launch into testflight. This is our first time so learning a lot the hard way 🫠. Thanks in advance for any help!
Replies
0
Boosts
0
Views
205
Activity
Jul ’25
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
Replies
2
Boosts
0
Views
542
Activity
Jun ’25
Bug Issue
find bug in Dynamic Island shows calling even after the call Was disconnected
Replies
0
Boosts
0
Views
136
Activity
Jul ’25
Cannot Create Identifiers – “+” Button Missing on Identifiers Page
I'm currently unable to create new identifiers in the Apple Developer portal at this URL: https://developer.apple.com/account/resources/identifiers/list The “+” button that should appear to create a new identifier is missing entirely from the page. What’s odd is that another team member (with the same access level and role under the same team) can see and use the button without any issues. So this doesn't appear to be a permissions-related problem. I’ve already tried: Logging out and back in Clearing browser cache Using different browsers (Safari, Chrome) Using Incognito/Private mode Still no luck. Has anyone encountered this before or knows how to resolve it? Thanks in advance.
Replies
0
Boosts
0
Views
140
Activity
May ’25
Managed App Installation UI option is not visible in enterprise account Bundle ID
I am trying ManagedAppDistribution framework for enterprise bundle id Managed App Installation UI is not visible where as for company account bundle ID Managed App Installation UI option is visible. is it something wrong with my enterprise account? Kindly provide details
Replies
0
Boosts
0
Views
104
Activity
Jul ’25
Enrollment
HI there, ive registered Apple ID for distrobution Apps, enrollment was not completed properly and ive interested in cashback for enrollment to start enrollment again, but in second time there was written "complete your enrollment" and it requested from me second payment. QUestion is: can I cashback my first enrollment and why devpayment@apple.com dont awnsered me for a week?P.S. I was mailed from Apple ID, marked with "Your order has been canceled."
Replies
6
Boosts
5
Views
2.0k
Activity
37m
Should I Be Worried?
I Got The Developer Beta For iOS AND iPadOS 26. On my main devices because im poor and cant buy another one. so.. should i be worried of it being unstable? Also i didnt backup because iCloud Is Full and im not paying for a better subscription thats more expensiv.
Replies
2
Boosts
0
Views
156
Activity
Jul ’25
Apple Pay does throwing an Error "Apple Pay is not available"
Is anyone face the similar kind of issue? We are using the react native : 0.74.1 react-native-apay react-native-payments
Replies
2
Boosts
0
Views
107
Activity
May ’25
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
Replies
3
Boosts
1
Views
364
Activity
Jan ’26
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
Replies
3
Boosts
2
Views
640
Activity
Oct ’25