Hi, I first submitted my enrolment in May 2026. Since then I’ve received no communication and every time I attempt to contact I get no response. I’ve also attempted calling with no luck. I would really appreciate some help to get my case resolved and so I can begin to publish my App. Thank you.

Hi everyone, I've been completely blocked from enrolling in the Apple Developer Program for nearly three weeks now, and I'm hoping someone here has experienced something similar or can point me in the right direction. The situation: I purchased a second-hand Mac, and when I attempted to enroll in the Apple Developer Program, the identity verification was tied to a previous owner's Apple Account that was still active on the device. I didn't realize this at the time. I contacted Apple Developer Support (case #102976894449) on September 26th, explained the situation in full, and provided supporting documentation including the purchase invoice. I received two responses early on, but since October 2nd — nearly two weeks ago — there has been complete silence despite multiple follow-up messages. I also called Apple Developer Support directly, but the representative was unable to explain the cause of the enrollment error. To make things worse, I recently tried creating a brand new Apple Account with different credentials to start fresh, but I'm now getting the error: "Your account cannot be created at this time." So I am now blocked on two fronts: My existing Apple Account cannot complete enrollment due to the identity verification issue I cannot even create a new Apple Account What I need: A reset of the identity verification so I can complete enrollment OR removal of whatever block is preventing new account creation I have 11 apps fully developed and ready for the App Store. This is causing real financial damage. Case #102976894449 Has anyone been in a similar situation? Is there any way to escalate beyond standard support? Thanks in advance.

I enrolled in the Apple Developer Program as an individual and completed the enrollment payment on October 6, 2026. However, as of today, my Apple Developer account has still not been activated. Order Number: W1555742888 Enrollment Type: Individual Account Payment Date: October 6, 2026 It has been several days since I completed the payment, but my enrollment status remains pending. I have also tried contacting Apple Support multiple times but have not yet received a response or a clear update regarding my account activation. Could anyone who has experienced a similar issue please advise me on how long the activation process usually takes and what steps I should take next? I would appreciate any guidance or suggestions. I would also be grateful if an Apple Support representative could provide an update on the enrollment status. Thank you for your time and assistance.

I have created a new dev account with my business email and enrolled for membership but after two weeks am still pending. I believe this is because I Also have a personal dev account that I signed up for years ago (same identity) and I believe this is what’s causing the issue. Support isn’t getting back to me. Help pls

Hello, I'm hoping someone from Apple or the community can help with a stuck Developer Program purchase. My enrollment was approved, and I placed the US$99 membership order on September 26, 2026. I received the order acknowledgment email, which says orders are processed within 2 business days. It has now been over 2 weeks. No charge has ever reached my card, and the membership is not active. Developer Support replied on September 28 asking me not to attempt any further payments because they were waiting on the orders team. I have followed that instruction. My support case history shows emails going back to July 2, 2026, with the most recent on October 12. I have had no resolution. The Call option on my case page says phone support is currently unavailable due to high call volumes. Case ID: 102931807418 My app launch is now more than a month behind schedule because of this. Could someone please escalate this case to the team that handles Developer Program purchase orders, or confirm whether the order should be cancelled so I can safely re-enroll? Has anyone else had an order stuck like this, and how was it resolved? Thank you.

Hello, my Apple Developer Program enrollment has been pending for over a month. I resubmitted my enrollment on October 9 and received an order confirmation for $99, but my account remains inactive and my card has not been charged. I contacted Apple Support on October 11 (Case ID: 102992737713), but I haven't received a response. Has anyone experienced this issue or found a solution? Thank you.

Hello, My Apple Developer Program membership (Individual) shows my legal name with a typo: one letter is missing in my last name ("Gnabari" instead of "Ghanbari"). My passport and every other document use the correct spelling. Because the legal name is wrong, I can't complete the Paid Applications Agreement. That blocks adding banking and tax information, so I can't set up in-app purchases or release my paid app. What I have done so far: Opened a support case and replied with a copy of my passport (9 October). The case seems to have been routed to a team that can't change account details. Submitted the "Account Information Update" contact form (14 October). Tried phone support, but a callback isn't currently offered in my region. Questions: Which team or form handles legal-name corrections for Individual accounts? Is there anything else I should send to speed this up? I'm happy to share the case number and documents privately with an Apple representative. Thank you!

Hello, I completed the purchase for the Apple Developer Program (Individual). The payment went through successfully and I received the Thank You / order confirmation page. However, the account is still showing as Pending, and the banner “Purchase your membership… complete your purchase now” remains. The activation email never arrived. The mailbox was full at the time of purchase, so the email was likely bounced. I have freed up space in the inbox and requested a resend of the activation email, but the status has not changed. Could you please resend the activation email or manually activate the membership? I do not want to pay a second time.

Hello, I’m trying to complete enrollment in the Apple Developer Program, but the process is completely blocked at the identity verification step. Every time I submit my government-issued photo ID in the Apple Developer app, verification fails and I’m instructed to contact Apple Developer Support. I contacted Developer Support more than two weeks ago and case 102951828241 was opened. I received the initial acknowledgement, but I have still not received any substantive response or instructions on how to proceed, despite following up again. I also tried to use phone support, but the Developer Support page currently says that phone support is temporarily unavailable due to high call volumes. This is urgently blocking our Apple Developer Program enrollment and our ability to distribute our application. Could an Apple Developer Support representative please review or escalate case 102951828241 to the Program Enrollment / Identity Verification team, or let me know what I need to do to get the identity verification manually reviewed or reset? I can provide any additional identification or company documentation immediately through Apple’s secure process. Thank you.

Upon further review of the activity associated with your Apple Developer Program membership, it's been determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity, in violation of the Apple Developer Program License Agreement. Given the severity of the identified issues, your account has been flagged for removal. Because your account has been flagged for removal, any earnings payments are paused and app transfers are disabled. Creating new accounts after receiving this message may result in the termination of the new or associated accounts. Evidence of Dishonest or Fraudulent Activity App submissions from your account have repeatedly violated the App Review Guidelines in an attempt to evade the review process. After multiple resubmissions, the guideline violation(s) detailed to you in prior correspondence remain unresolved. what to do now

Issue 1: Empty in_app array in receipt upon initial validation Description: Our server received the notification, but the receipt validation response returned an empty in_app array (in_app = []) on the initial check, preventing item delivery. Why did this receipt fail to include the transaction data initially? Issue 2: Missing Server Notifications and Transaction IDs Description: For the orders above, our server received no Server Notifications, and the client receipt callback lacked the transaction IDs, leading to missing deliveries. The issues mentioned above have resulted in some online users being unable to receive their goods despite having paid their bills.

Hello, I paid for the Apple Developer Program on October 9, 2026. The charge has posted, but the account is still Pending and asks to complete the purchase. No activation email has arrived. Enrollment ID: 3GQAWDA66G Region: Kazakhstan I have already contacted Developer Support through the contact form and received no reply. Please attach the already paid membership to this Apple ID and send the activation email. Do not charge the card again. For those who had the same issue: how long did you wait, and did support eventually activate it or did it resolve on its own? Thank you.

I'm enrolling my company in the Apple Developer Program as an organization, and the enrollment is now blocked. What happened: I filled in the organization details. Apple accepted our D-U-N-S number. At the work-email verification step, the code arrived in my inbox, but the page never showed a field to enter it. I requested the code again. The enrollment status page now says: "You've exceeded the maximum number of attempts. Please contact us." The Apple Developer app also says: "Enrollment through the Apple Developer app is not available for this Apple Account." What I've tried: Opened support case 102990275540 and followed up twice. No reply yet. Tried different browsers (Chrome and Firefox private window). Same result. Could someone from Apple help reset the enrollment attempts on my account or escalate the case? We're waiting to publish our app. Thank you.

I write this after 3 weeks trying to enroll in the program. From the developer App I was required to verify my identity with my driver’s license, very weird since I am from Spain and normal verification is with the id card. it said that it was unable to verify my identity and redirects me to web where it says “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted support but they answered without solving the issue, and after several days waiting for a response. They have a bug which need to be scaled to the proper team but how I can contact them if phone calls are unavailable and email support looks generic, slow and inefficient?

I'm getting an error when trying submit a support message. It's also showing me 2 message fields?

Enrollment pending 20 days - payment page never appeared (Case ID: 102971862276) My Apple Developer Program enrollment has been pending since September 24 (20 days). The payment page never appeared in my account, so I have been unable to complete the purchase. I have followed up by email multiple times with no response, and phone support shows as unavailable whenever I check. Enrollment ID: ZS3C7LA2H9 Case ID: 102971862276 Could someone from Apple Developer Support please review this and enable the payment option so I can complete the enrollment?

Hello Apple Developer Support and Community, I am requesting assistance with my Apple Developer Program enrollment for my company, LUXARION LLC. It has now been 12 days since I completed the $99 membership payment, but my enrollment status is still showing as Pending. I have contacted Apple Support twice through the usual support channels, but I have not received a response or a resolution. I also contacted Apple Support through the Apple Support app, but I was redirected to the general Apple Developer Support page without a direct resolution. I am concerned because I have already paid the membership fee and still cannot access my active developer membership. Could someone from the Apple Developer Program Enrollment team please advise how I can escalate this existing enrollment and get a clear update on its status? I am not trying to submit a duplicate enrollment or make another payment. I simply need help resolving the existing pending enrollment. Thank you for your time and assistance.

Requesting escalation on a stalled Individual-to-Organization migration. Timeline: Aug 2, 2026: Case 20000126718256 opened Aug 20: Migration started. Enrollment J458FCXZ4A submitted, all requested documents uploaded same day (business license, LLC registration, government ID). Same-day confirmation that documents were under review. Sep 4: Status update requested. No substantive response. Sep 7: Advisor stated case was escalated to an internal team that would contact me directly. That team has never contacted me. Sep 15: Senior advisor resent the enrollment email. Link resolves to the existing enrollment status page with nothing to update. Oct 6 and Oct 13: Follow-ups sent via the case thread and the advisor’s messaging link, plus a voicemail on the phone line. No response to any of it. Today: 54 days since migration started. Apple has never requested anything further from me and has never given a completion date. Certificates, Identifiers & Profiles has been disabled the entire time. I cannot register App IDs, so I cannot submit new apps. All requirements were met before starting: 2FA enabled, organization website public with domain registered to the LLC, D-U-N-S active, authorized signatory confirmed. If anything is outstanding for verification, nobody has told me what it is - I can provide it same-day. Please complete the migration for enrollment J458FCXZ4A. If it cannot be completed, tell me why or cancel it and restore my individual membership. Either outcome beats a 55th day of silence. Team ID: D4Z8G48477 Apple Developer Support - if this board is monitored, please pull this case.

Hello i have raises ticket and provided accurate info for conversion i haven’t received any update since a week

My new Apple Developer Program Enrollment Membership has been pending since September 29, 2026, the same day I made the $99 enrollment fee payment, but I have not heard anything from anyone. I have reached out to support 3x but I am still waiting on someone to get back with me. The payment was removed from my account immediately, but my account status remains "Pending". Has anyone experienced the same situation where the membership was successfully paid but the Developer account remained Pending? If so, how was it resolved and in what time frame? Any guidance from anyone who has experienced this would be greatly appreciated.