Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Too many verifications bug
We are locked out of our dev account with the massive and persistent 'too many verification bugs'. I emailed support and they said request a call back. The Cork centre NEVER picks up the call back calls (ie sitting on the phone for 2 hours and nobody ever responds). I waited 14 days and tried again. Same bug, same lock out. Now it is critical. Does anybody have a solution to this terminal loop? As its a corporate dev account it is not linked to a personal apple device ID so I cannot reset it via phone/mac. I think it needs someone at Apple to do it.
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**Apple Developer Program Enrollment Pending for Almost 1 Month – Verification Form Issue**
Hi Apple Developer Support and Community, Our organization’s Apple Developer Program enrollment has been stuck in “Pending” status for almost one month. Enrollment ID: 2V6S4ZGNUJ Enrollment Type: Organization Organization: FishTech Solutions Pvt. Ltd. Apple Developer Support sent us a Verification Contact Form, but we are unable to complete the verification because the form is not accepting the Gmail email address required in the form. We have already contacted Apple Developer Support multiple times regarding this issue, but we have not received a clear resolution or a working alternative to complete the verification. At this point, we are unable to understand whether: The verification form needs to be completed in a different way A different email address is required Apple can provide an alternative/manual verification method There is any other document or action pending from our side Could someone from Apple Developer Support please review Enrollment ID 2V6S4ZGNUJ and let us know what is blocking the enrollment? We are ready to provide any required company documents or verification information immediately. This enrollment has been pending for almost a month and is currently blocking our Apple Developer Program setup. Any guidance or escalation would be greatly appreciated. Thank you.
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Request for Assistance – Apple Developer Account Activation / Organization Enrollment
Hello Apple Developer Community, I’m seeking some guidance regarding our Apple Developer account and organization enrollment. We have submitted our request to activate/enroll our developer account under our company, and we are currently waiting for the process to be completed. We have also contacted Apple Developer Support regarding this matter and have been following the instructions provided to us. However, we have not yet received an update, and we are currently unable to proceed with our development and App Store submission activities. We would greatly appreciate any guidance from the Apple Developer community or Apple team regarding the appropriate next steps or how we can check the status of our request. If additional information or documentation is required from our side, we are ready to provide it immediately. Thank you very much for your assistance and support. Best regards, Meshari AYHAM LIMITED
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Apple Developer Program team invitation keeps redirecting to the sign-in page
We are experiencing an issue when inviting a user to join our Apple Developer Program team through App Store Connect Users and Access. The purpose of adding this user is to include them as an internal TestFlight tester after the invitation is accepted. The invited user received the Apple Developer invitation email and clicked the "Accept invitation" link. The invitation link opens the following page: https://appstoreconnect.apple.com/activation_ds?key=... The page displays "Sign in to accept your invitation" and asks the user to sign in with an Apple Account. After the user signs in successfully, the page redirects back to the same sign-in page and asks the user to sign in again. The invitation cannot be accepted, and the user cannot join the Apple Developer Program team. Steps to reproduce: Go to Users and Access in App Store Connect. Add a new user and send an invitation to join the Apple Developer Program team. The invited user receives the Apple Developer invitation email. The invited user clicks the "Accept invitation" link. The page opens appstoreconnect.apple.com/activation_ds. The user signs in with an Apple Account. After signing in, the page redirects back to the same sign-in page. Repeating the sign-in process results in the same redirect loop. Expected result: The invitation should be accepted after the user signs in, and the user should be added to the Apple Developer Program team. Actual result: The page keeps redirecting back to the sign-in page, and the user cannot accept the invitation. Troubleshooting already tried: Safari and Chrome Private browsing mode Clearing browser cookies Signing out of Apple ID before opening the invitation link again Opening the link directly in the browser instead of an email app embedded browser The issue still occurs.
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Apple Developer Enrollment issue
I have now received three reminder emails from Apple saying that they are still waiting for documentation requested in an earlier email titled “Request for Enrollment Documents.” However, I never received that original email, so I don't know which documents Apple needs in order to complete my enrollment. I started 3 Apple Developer Support tickets, but I haven't received a response. Has anyone experienced the same issue? Is there any way to have Apple resend the original document request or find out exactly which documents are required?
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Account Holder cannot access Contact Us, Admin cannot submit appeal
Hello, I’m a freelance developer assisting an individual Apple Developer Program member with their App Store submission. I was added to the account as an Admin to help manage the submission process. The Account Holder recently received a Notice of Termination under Section 3.2(f), referring to “documented indications of fraudulent conduct.” Background The app is a game that has also been publicly available on Google Play for approximately five months. The iOS app was under review with build 33. After receiving App Review feedback, we prepared build 34 containing the requested corrections. While updating the submission in App Store Connect, build 33 was accidentally removed from that particular version/submission. The binary itself was not deleted from the account. The In-App Purchases remained configured. We immediately created a new submission, attached the corrected build 34, re-confirmed the In-App Purchases, and explained in the Review Notes that the previous build had accidentally been removed from the submission. We also listed the changes made in response to the previous App Review feedback. Shortly afterward, the Account Holder received the Notice of Termination. We are not aware of any fraudulent or dishonest activity associated with the account. There was no intention to conceal functionality, circumvent App Review, alter the nature of the app, or manipulate the review process. We believe the recent submission activity may have been misunderstood. The problem The Account Holder is currently unable to access the Contact Us / reinstatement process at all. The relevant Apple Developer support pages either fail to load or do not provide access to the reinstatement request, including when attempted from different devices. As an Admin, I am also unable to submit the reinstatement request on the Account Holder’s behalf. As a result, the Account Holder wants to request reconsideration of the termination but currently has no functioning way to submit that request through the provided process. Has anyone encountered a similar situation where an Account Holder could not access the reinstatement form after receiving a Notice of Termination? Is there an alternative official channel through which the Account Holder can get the reinstatement request in front of the appropriate Apple Developer Program team or App Review Board? Any guidance would be greatly appreciated. Thank you.
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How can I fix: Your enrollment could not be completed.
I encountered the message “Your enrollment could not be completed” and "Your enrollment in the Apple Developer Program could not be completed at this time." on the Developer website. The issue persists with app enrollment as well. I attempted to resolve it via telephone support; however, representatives stated they were unable to identify the cause or provide a solution. I am seeking assistance, as the lack of clarity and resolution is concerning. Can anyone provide guidance? I'm stuck with this problem with 5-6 months.
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Apple Developer Organization Enrollment – verification code never arrives
Hi everyone, I’m trying to enroll my company in the Apple Developer Program as an organization, but I’m stuck during the verification process. I have entered all company information, including a valid D-U-N-S Number. The company information appears to be correct. The problem is that Apple asks me to verify my company email address, but the verification code never arrives. I have already: checked spam/junk and quarantine folders requested the code several times confirmed that the company email address is correct tried multiple times with the same result After several attempts, the verification process became blocked, so I can no longer continue. Has anyone experienced the same issue recently with Organization Enrollment? Were you able to resolve it without creating a new Apple ID or changing the company information? I would especially appreciate advice from anyone who had the exact same problem with the verification code not being delivered. Thanks!
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Apple Developer Account Terminated for “Fraudulent Conduct” Need Help Appealing
Hello, My Apple Developer Program account was recently terminated effective immediately. Apple stated that the termination was based on “documented indications of fraudulent conduct associated with your account” and alleged violations of Section 3.2(f) of the Apple Developer Program License Agreement. I am trying to understand what options I have to appeal or request a review of this decision. The notice does not provide specific details about what activity Apple determined to be fraudulent. Has anyone experienced a similar Apple Developer Program termination and successfully appealed it? If so, what was the appropriate process for requesting a review, and what information should I provide? I would also appreciate any guidance on whether there is a specific Apple team or escalation process for challenging a termination of this nature. Thank you.
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Organization enrollment stuck 3+ weeks after employee verification — no response, phone callbacks not connecting (Case 20000126798187)
Hi, Posting here after exhausting standard support channels for a stuck organization enrollment. Timeline: July 18, 2026 — Submitted Apple Developer Program enrollment for our organization. July 20, 2026 — Received a request for Employee Verification. Submitted the required documentation the same day. Since then — No update, no email, no change in status. The enrollment has been sitting silently for over 3 weeks with no indication of what (if anything) is wrong. Support attempts so far: Opened a support case (Case number: 20000126798187) via developer.apple.com/contact and sent 2 follow-up messages through the case. No response to either. Requested a phone callback through the "Membership and Account" contact option 3 separate times. Each time, no agent connected after 45+ minutes of waiting for the callback. No error message, rejection notice, or request for additional information has been received at any point — the case simply shows no progress. What I'm asking: Could someone from Apple Developer Relations or a forum moderator help look into this case, or advise on how to get a response? I'm happy to provide any additional verification or documentation needed — I just have no visibility into what's blocking the review, and standard channels haven't been able to help. Thanks in advance for any guidance.
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Apple Developer Program Enrollment Pending for Several Months
I submitted my enrollment application several months ago, but the enrollment process still has not been completed. I have also been waiting for a response or clear update regarding the status of my application. At this point, I am unable to proceed with my iOS app development and publishing because my Apple Developer account enrollment is still pending. I have already provided the required information and documents, but I have not received a clear resolution.
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Enrollment stuck in "being processed" 14+ days after document submission (ID: 68UYPM637K)
Hello everyone, I'm hoping someone from the Apple Developer support team or another developer who's been through this can help. Enrollment ID: 68UYPM637K Organization: CHARRY - INDUSTRIA E COMERCIO DE CONFECCOES LTDA Timeline so far: This enrollment was submitted by our company's owner/founder, who has the legal authority to bind the organization to agreements. We received a request for identity verification documents (government-issued photo ID, Articles of Association, and CNPJ card for the organization). We submitted all requested documents through the secure upload portal on July 29, 2026 (14 days ago). Checking developer.apple.com/account directly, the enrollment still shows as "being processed," with no further update or request since then. At this point we've submitted everything requested and haven't received any update in 14 days. This is delaying a planned app launch for our company. Has anyone else experienced a delay like this after submitting documents? Is there anything else we should try, or can someone from Apple please take a look at enrollment 68UYPM637K? Thank you in advance for any guidance.
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Waiting for Review for 6 days
Hi, I submitted my app update (app has been approved) 6 days ago and the status has not changed from "Waiting for Review". Since then, I have updated another app, submitted it for review, it was reviewed and approved within 24 hours. I want to make sure there isn't an issue with my app submission that has been stuck in Waiting for Review for 6 days. Please help!
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Document request was sent to an email address that no longer exists — need it reissued (Order MXG5MQXMB7)
My Apple Developer Program subscription is active and has been charged since August 4, 2026. It appears in Settings > Media & Purchases > Subscriptions as "Apple Developer — Apple Developer Program Membership — EUR 98.99 — Renews 4 August 2027". Order Number: MXG5MQXMB7 Sequence: 1-14176576193 Document: 684171427919 Region: France Apple Developer Support has already confirmed on these forums that Developer Support requested documents to review my enrollment on August 5th, 2026. The problem is that the request was sent to the email address that was on the account at that time. That address was on a domain that has since expired. The message bounced and was never delivered, so I never saw it and no documents were ever submitted. The account email was corrected on August 6 to app.dev13 [at] icloud.com and has worked since. The account name was corrected to my legal name the same day. Both are current and reachable. Current state: developer.apple.com/account still shows "Purchase your membership" with the header "(Pending)". The Apple Developer app shows "Enrollment Pending" with the Enroll button greyed out. There is no identity verification prompt anywhere in my account and no self-serve way to trigger one. I have not clicked "purchase your membership" because I already hold an active paid membership and will not be charged twice. What I need is the document request from August 5 reissued to app.dev13 [at] icloud.com. My government-issued photo ID is ready and I will upload it the same day I receive a working link. If that request has lapsed and cannot be reissued, please tell me the correct path forward, including whether I should cancel this enrollment and start a new one. I have been blocked for 17 days and I need a definitive answer either way. I have also opened a case through the Developer Contact form.
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Apple Developper Program Enrollment
Hi there! Do you know how long it takes Apple to review my account, and then to review my app? It says it will take 2 business days, but that's clearly not the case. I've also contacted support twice and I still haven't received any reply. Thanks :)
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Too many verifications bug
We are locked out of our dev account with the massive and persistent 'too many verification bugs'. I emailed support and they said request a call back. The Cork centre NEVER picks up the call back calls (ie sitting on the phone for 2 hours and nobody ever responds). I waited 14 days and tried again. Same bug, same lock out. Now it is critical. Does anybody have a solution to this terminal loop? As its a corporate dev account it is not linked to a personal apple device ID so I cannot reset it via phone/mac. I think it needs someone at Apple to do it.
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**Apple Developer Program Enrollment Pending for Almost 1 Month – Verification Form Issue**
Hi Apple Developer Support and Community, Our organization’s Apple Developer Program enrollment has been stuck in “Pending” status for almost one month. Enrollment ID: 2V6S4ZGNUJ Enrollment Type: Organization Organization: FishTech Solutions Pvt. Ltd. Apple Developer Support sent us a Verification Contact Form, but we are unable to complete the verification because the form is not accepting the Gmail email address required in the form. We have already contacted Apple Developer Support multiple times regarding this issue, but we have not received a clear resolution or a working alternative to complete the verification. At this point, we are unable to understand whether: The verification form needs to be completed in a different way A different email address is required Apple can provide an alternative/manual verification method There is any other document or action pending from our side Could someone from Apple Developer Support please review Enrollment ID 2V6S4ZGNUJ and let us know what is blocking the enrollment? We are ready to provide any required company documents or verification information immediately. This enrollment has been pending for almost a month and is currently blocking our Apple Developer Program setup. Any guidance or escalation would be greatly appreciated. Thank you.
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Request for Assistance – Apple Developer Account Activation / Organization Enrollment
Hello Apple Developer Community, I’m seeking some guidance regarding our Apple Developer account and organization enrollment. We have submitted our request to activate/enroll our developer account under our company, and we are currently waiting for the process to be completed. We have also contacted Apple Developer Support regarding this matter and have been following the instructions provided to us. However, we have not yet received an update, and we are currently unable to proceed with our development and App Store submission activities. We would greatly appreciate any guidance from the Apple Developer community or Apple team regarding the appropriate next steps or how we can check the status of our request. If additional information or documentation is required from our side, we are ready to provide it immediately. Thank you very much for your assistance and support. Best regards, Meshari AYHAM LIMITED
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3
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215
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Apple Developer Program team invitation keeps redirecting to the sign-in page
We are experiencing an issue when inviting a user to join our Apple Developer Program team through App Store Connect Users and Access. The purpose of adding this user is to include them as an internal TestFlight tester after the invitation is accepted. The invited user received the Apple Developer invitation email and clicked the "Accept invitation" link. The invitation link opens the following page: https://appstoreconnect.apple.com/activation_ds?key=... The page displays "Sign in to accept your invitation" and asks the user to sign in with an Apple Account. After the user signs in successfully, the page redirects back to the same sign-in page and asks the user to sign in again. The invitation cannot be accepted, and the user cannot join the Apple Developer Program team. Steps to reproduce: Go to Users and Access in App Store Connect. Add a new user and send an invitation to join the Apple Developer Program team. The invited user receives the Apple Developer invitation email. The invited user clicks the "Accept invitation" link. The page opens appstoreconnect.apple.com/activation_ds. The user signs in with an Apple Account. After signing in, the page redirects back to the same sign-in page. Repeating the sign-in process results in the same redirect loop. Expected result: The invitation should be accepted after the user signs in, and the user should be added to the Apple Developer Program team. Actual result: The page keeps redirecting back to the sign-in page, and the user cannot accept the invitation. Troubleshooting already tried: Safari and Chrome Private browsing mode Clearing browser cookies Signing out of Apple ID before opening the invitation link again Opening the link directly in the browser instead of an email app embedded browser The issue still occurs.
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Despite making a payment and verifying my identity, my account has been inactive since January 17th.
Hello. I made a developer account payment and completed identity verification on January 17, 2026. However, the developer account still shows as inactive. Furthermore, I've submitted requests for assistance, but haven't received a response to any of them. I need urgent help.
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Apple Developer Enrollment issue
I have now received three reminder emails from Apple saying that they are still waiting for documentation requested in an earlier email titled “Request for Enrollment Documents.” However, I never received that original email, so I don't know which documents Apple needs in order to complete my enrollment. I started 3 Apple Developer Support tickets, but I haven't received a response. Has anyone experienced the same issue? Is there any way to have Apple resend the original document request or find out exactly which documents are required?
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Account Holder cannot access Contact Us, Admin cannot submit appeal
Hello, I’m a freelance developer assisting an individual Apple Developer Program member with their App Store submission. I was added to the account as an Admin to help manage the submission process. The Account Holder recently received a Notice of Termination under Section 3.2(f), referring to “documented indications of fraudulent conduct.” Background The app is a game that has also been publicly available on Google Play for approximately five months. The iOS app was under review with build 33. After receiving App Review feedback, we prepared build 34 containing the requested corrections. While updating the submission in App Store Connect, build 33 was accidentally removed from that particular version/submission. The binary itself was not deleted from the account. The In-App Purchases remained configured. We immediately created a new submission, attached the corrected build 34, re-confirmed the In-App Purchases, and explained in the Review Notes that the previous build had accidentally been removed from the submission. We also listed the changes made in response to the previous App Review feedback. Shortly afterward, the Account Holder received the Notice of Termination. We are not aware of any fraudulent or dishonest activity associated with the account. There was no intention to conceal functionality, circumvent App Review, alter the nature of the app, or manipulate the review process. We believe the recent submission activity may have been misunderstood. The problem The Account Holder is currently unable to access the Contact Us / reinstatement process at all. The relevant Apple Developer support pages either fail to load or do not provide access to the reinstatement request, including when attempted from different devices. As an Admin, I am also unable to submit the reinstatement request on the Account Holder’s behalf. As a result, the Account Holder wants to request reconsideration of the termination but currently has no functioning way to submit that request through the provided process. Has anyone encountered a similar situation where an Account Holder could not access the reinstatement form after receiving a Notice of Termination? Is there an alternative official channel through which the Account Holder can get the reinstatement request in front of the appropriate Apple Developer Program team or App Review Board? Any guidance would be greatly appreciated. Thank you.
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How can I fix: Your enrollment could not be completed.
I encountered the message “Your enrollment could not be completed” and "Your enrollment in the Apple Developer Program could not be completed at this time." on the Developer website. The issue persists with app enrollment as well. I attempted to resolve it via telephone support; however, representatives stated they were unable to identify the cause or provide a solution. I am seeking assistance, as the lack of clarity and resolution is concerning. Can anyone provide guidance? I'm stuck with this problem with 5-6 months.
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138
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Apple Developer Organization Enrollment – verification code never arrives
Hi everyone, I’m trying to enroll my company in the Apple Developer Program as an organization, but I’m stuck during the verification process. I have entered all company information, including a valid D-U-N-S Number. The company information appears to be correct. The problem is that Apple asks me to verify my company email address, but the verification code never arrives. I have already: checked spam/junk and quarantine folders requested the code several times confirmed that the company email address is correct tried multiple times with the same result After several attempts, the verification process became blocked, so I can no longer continue. Has anyone experienced the same issue recently with Organization Enrollment? Were you able to resolve it without creating a new Apple ID or changing the company information? I would especially appreciate advice from anyone who had the exact same problem with the verification code not being delivered. Thanks!
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2
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154
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Apple Developer Account Terminated for “Fraudulent Conduct” Need Help Appealing
Hello, My Apple Developer Program account was recently terminated effective immediately. Apple stated that the termination was based on “documented indications of fraudulent conduct associated with your account” and alleged violations of Section 3.2(f) of the Apple Developer Program License Agreement. I am trying to understand what options I have to appeal or request a review of this decision. The notice does not provide specific details about what activity Apple determined to be fraudulent. Has anyone experienced a similar Apple Developer Program termination and successfully appealed it? If so, what was the appropriate process for requesting a review, and what information should I provide? I would also appreciate any guidance on whether there is a specific Apple team or escalation process for challenging a termination of this nature. Thank you.
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Enrollement
"Your enrolment could not be completed" In spite of me having a a succcessful account at my otter iCloud address I can not register a new personal account ? Anyone have any ideas. Apple?
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254
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Organization enrollment stuck 3+ weeks after employee verification — no response, phone callbacks not connecting (Case 20000126798187)
Hi, Posting here after exhausting standard support channels for a stuck organization enrollment. Timeline: July 18, 2026 — Submitted Apple Developer Program enrollment for our organization. July 20, 2026 — Received a request for Employee Verification. Submitted the required documentation the same day. Since then — No update, no email, no change in status. The enrollment has been sitting silently for over 3 weeks with no indication of what (if anything) is wrong. Support attempts so far: Opened a support case (Case number: 20000126798187) via developer.apple.com/contact and sent 2 follow-up messages through the case. No response to either. Requested a phone callback through the "Membership and Account" contact option 3 separate times. Each time, no agent connected after 45+ minutes of waiting for the callback. No error message, rejection notice, or request for additional information has been received at any point — the case simply shows no progress. What I'm asking: Could someone from Apple Developer Relations or a forum moderator help look into this case, or advise on how to get a response? I'm happy to provide any additional verification or documentation needed — I just have no visibility into what's blocking the review, and standard channels haven't been able to help. Thanks in advance for any guidance.
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474
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I have a problem with account approval
since 12 August and support telling me we are checking the IDs , i need it to be approved as soon as possible
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I've waited 4 months to get my developer account approved
I've waited 4 months to get my developer account approved Apple insist this is normal and nothing to be worried about. I've emailed multiple times and I've called multiple times. I've never known it to take more than a week has anyone experienced something like this? My entire business is suffering as a result. Thanks
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Apple Developer Program Enrollment Pending for Several Months
I submitted my enrollment application several months ago, but the enrollment process still has not been completed. I have also been waiting for a response or clear update regarding the status of my application. At this point, I am unable to proceed with my iOS app development and publishing because my Apple Developer account enrollment is still pending. I have already provided the required information and documents, but I have not received a clear resolution.
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Enrollment stuck in "being processed" 14+ days after document submission (ID: 68UYPM637K)
Hello everyone, I'm hoping someone from the Apple Developer support team or another developer who's been through this can help. Enrollment ID: 68UYPM637K Organization: CHARRY - INDUSTRIA E COMERCIO DE CONFECCOES LTDA Timeline so far: This enrollment was submitted by our company's owner/founder, who has the legal authority to bind the organization to agreements. We received a request for identity verification documents (government-issued photo ID, Articles of Association, and CNPJ card for the organization). We submitted all requested documents through the secure upload portal on July 29, 2026 (14 days ago). Checking developer.apple.com/account directly, the enrollment still shows as "being processed," with no further update or request since then. At this point we've submitted everything requested and haven't received any update in 14 days. This is delaying a planned app launch for our company. Has anyone else experienced a delay like this after submitting documents? Is there anything else we should try, or can someone from Apple please take a look at enrollment 68UYPM637K? Thank you in advance for any guidance.
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715
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Instruments - "the log archive is corrupt"
In instruments version 26.6, on macOS 26.5.1, when I stop recording I get an error "Data stream: Fatal logging system error: The log archive is corrupt or incomplete and cannot be read". Has anyone else got this error?
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Waiting for Review for 6 days
Hi, I submitted my app update (app has been approved) 6 days ago and the status has not changed from "Waiting for Review". Since then, I have updated another app, submitted it for review, it was reviewed and approved within 24 hours. I want to make sure there isn't an issue with my app submission that has been stuck in Waiting for Review for 6 days. Please help!
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Document request was sent to an email address that no longer exists — need it reissued (Order MXG5MQXMB7)
My Apple Developer Program subscription is active and has been charged since August 4, 2026. It appears in Settings > Media & Purchases > Subscriptions as "Apple Developer — Apple Developer Program Membership — EUR 98.99 — Renews 4 August 2027". Order Number: MXG5MQXMB7 Sequence: 1-14176576193 Document: 684171427919 Region: France Apple Developer Support has already confirmed on these forums that Developer Support requested documents to review my enrollment on August 5th, 2026. The problem is that the request was sent to the email address that was on the account at that time. That address was on a domain that has since expired. The message bounced and was never delivered, so I never saw it and no documents were ever submitted. The account email was corrected on August 6 to app.dev13 [at] icloud.com and has worked since. The account name was corrected to my legal name the same day. Both are current and reachable. Current state: developer.apple.com/account still shows "Purchase your membership" with the header "(Pending)". The Apple Developer app shows "Enrollment Pending" with the Enroll button greyed out. There is no identity verification prompt anywhere in my account and no self-serve way to trigger one. I have not clicked "purchase your membership" because I already hold an active paid membership and will not be charged twice. What I need is the document request from August 5 reissued to app.dev13 [at] icloud.com. My government-issued photo ID is ready and I will upload it the same day I receive a working link. If that request has lapsed and cannot be reissued, please tell me the correct path forward, including whether I should cancel this enrollment and start a new one. I have been blocked for 17 days and I need a definitive answer either way. I have also opened a case through the Developer Contact form.
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