Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Eternal Waiting for Review Status
I initially submitted my app for review September 10 and it was quickly reviewed and rejected. As this was my first submission I was not surprised and fixed all things that were requested. September 22 I resubmitted and the app was in Waiting for Review status for 2 weeks with no new feedback. I reached out to apple support via email and received a response that the review was escalated. When nothing has changed by October 5 I took the submission down to reupload and resubmit. It has now been a week and the app is still sitting in Waiting for Review with no feedback and no changes. The prior email suggested I schedule an app review appointment. Every time I have tried there are no open appointments so that clearly is not a viable option. I went to the contact page on the developer.apple.com page and did the phone support option. I waited on hold for OVER 3 HOURS before someone answered, only to be told that app review and apple developer support does not have phone support and my best course of action was to schedule an app review appointment through the website which is still not possible to do. Are there ANY other avenues for escalation or do you just wait eternally hoping for the app to reach review?
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Individual-to-Organization migration stuck 54 days, no response to follow-ups — Case 20000126718256
Requesting escalation on a stalled Individual-to-Organization migration. Timeline: Aug 2, 2026: Case 20000126718256 opened Aug 20: Migration started. Enrollment J458FCXZ4A submitted, all requested documents uploaded same day (business license, LLC registration, government ID). Same-day confirmation that documents were under review. Sep 4: Status update requested. No substantive response. Sep 7: Advisor stated case was escalated to an internal team that would contact me directly. That team has never contacted me. Sep 15: Senior advisor resent the enrollment email. Link resolves to the existing enrollment status page with nothing to update. Oct 6 and Oct 13: Follow-ups sent via the case thread and the advisor’s messaging link, plus a voicemail on the phone line. No response to any of it. Today: 54 days since migration started. Apple has never requested anything further from me and has never given a completion date. Certificates, Identifiers & Profiles has been disabled the entire time. I cannot register App IDs, so I cannot submit new apps. All requirements were met before starting: 2FA enabled, organization website public with domain registered to the LLC, D-U-N-S active, authorized signatory confirmed. If anything is outstanding for verification, nobody has told me what it is — I can provide it same-day. Please complete the migration for enrollment J458FCXZ4A. If it cannot be completed, tell me why or cancel it and restore my individual membership. Either outcome beats a 55th day of silence. Team ID: D4Z8G48477 Apple Developer Support — if this board is monitored, please pull this case.
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Individual to organization migration pending since Sept 29 – no contact for authority verification
Hello, I'm migrating my individual Apple Developer Program membership to an organization membership for my company, Masku Technology Limited (Nigeria), and the process has been stuck for two weeks with no contact from Apple. Timeline 29 September 2026: Submitted the organization enrollment (Enrollment ID: CWGZ7RGQJ3). Apple's confirmation said they would verify that I have the authority to bind the organization to the Apple Developer Program legal agreements, and then email instructions to complete the enrollment. 8 October 2026: Opened a support case through the contact form (Case ID: 102973280343). I received only the automated acknowledgement. Since then I have had no email, no call and no request for documents. What's already in place I am the CEO and founder of the company, with full legal authority to sign agreements on its behalf. Our D-U-N-S record matches our legal entity name and registered address exactly, confirmed with Apple's D-U-N-S lookup tool. Company registration documents (Corporate Affairs Commission certificate and status report) are ready to provide immediately. The impact While the migration is pending, our membership benefits are disabled, so we can't manage certificates or submit apps. Our app is already live on Google Play, and the iOS launch is completely blocked. Phone support isn't available in Nigeria, so the contact form is my only channel. Questions Is there anything else I should do to trigger the authority verification step? Could someone from Apple Developer Program Support look at Enrollment ID CWGZ7RGQJ3 and let me know if anything is outstanding on our side? Has anyone else gone through an individual-to-organization migration recently, and how long did the verification take? Thank you for any help.
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Stuck in Waiting for Review since Sept 24 & Developer Portal throwing System Errors (Case ID inside)
Hello, Our brand-new app submission (login required, optional subscription) has been stuck in "Waiting for Review" since September 24th (19 days total).We opened a support case on October 5th and received Case ID: 102987060229, but have received no update. Every attempt to follow up on the developer contact portal or request a callback results in a persistent "There was a problem processing your request" system error. We have just filed an engineering report via Feedback Assistant regarding this portal block. Could an Apple moderator please escalate our Case ID to the App Review assignment desk so we can resume communication? App Name: RSRCH App ID: 6801659468
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Waiting for review after Code of Conduct
Hi! Thanks for reading this. I received a code of conduct rejection, which was resolved and I was told by apple to resubmit my app. It's been in "In Review" since Sep 25 (almost 3 weeks). I do understand that after code of conduct rejection that the app gets elevated for review. But I'm wondering how long will this continue? Not sure if it's stuck? I have no new messages. Kindly, ML
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My Apple Developer Account is broken!
I am an account holder for my Team ID. I have paid Apple Developer Program too! Unfortunately, I see "Join the Apple Developer Program" and getting "Your Apple Account is already associated with the Account Holder of a membership." message. Also, I am getting "Unable to find a team with the given Team ID to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support" error when I go to Certificates, IDs & Profiles. Help!!! Give me fix!!
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Enrollment purgatory
Hello, I recently tried enrolling in the program, paid my $99, and never got an activation email. When I sign into the Developer site, I am met with a "To continue your enrollment, complete your purchase now" notification, and it tries to collect another $99 from me. I have sent emails to Developer support, contacted Apple support, who refers me to Developer support. Cannot seem to get activated. Any advice?
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Waiting Over 2 Months for Apple Developer Membership Conversion to Organisation
Hi everyone, I’m looking for advice or shared experiences regarding the Apple Developer Program membership conversion process from an Individual membership to an Organization membership. I submitted my request more than two months ago, but the process still does not appear to have started. Current support cases: Case 102844790649 Case 102884491745 I have followed up multiple times, but several follow-up emails did not receive any response, which has made it difficult to understand the actual status of the request. I have already confirmed that: Two-factor authentication is enabled on my Apple Account My organization has a valid and publicly accessible website I am ready to proceed with the migration However, I still have not received confirmation that the migration has officially begun. I would appreciate advice from anyone who has gone through this process: Is it normal for the Individual → Organization membership conversion to take more than two months? Did you receive confirmation when the migration officially started? Were there any escalation methods that helped move the process forward? Is it safe to continue publishing apps while the migration request is pending? Any advice or shared experiences would be greatly appreciated. Thank you.
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Enrollment still pending after completed membership payment
Apple Developer Program enrollment has been stuck in Pending since October 1, 2026. The $99 membership payment was successfully processed and has fully settled. The Apple order page now shows “Enrollment Complete” and “Electronically Delivered,” but the Developer account remains Pending and we still do not have access to the Developer Program. The order originally indicated that processing could take up to 48 hours, but it has now been seven days. We have contacted Apple Developer Support and have open support cases, but I have not received any responses yet. Any guidance would be greatly appreciated.
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Individual Developer enrollment stuck at “Processing your order” for over 2 weeks after payment
Hi everyone, On September 28, I enrolled in the Apple Developer Program as an individual and paid the $99 fee(I confirmed the charge with my bank). I got the invoice and a “We’re processing your order” email, but I haven’t received anything from Apple since then, while the payment page says "Your purchase may take up to 48 hours to process" and my account is pending. My account still doesn’t show active membership. I expected to be asked for ID verification and contact details, but I didn't receive anything. The payment details and Account info are the same. I’ve contacted Developer Support twice through the portal and only got the automatic reply with a case ID. Details: Country: Tanzania Enrollment type: Individual Payment: completed, invoice received Is there something I'm supposed to do? Has anyone in a similar situation, especially in East Africa, had this resolved? How long did it take, and did you need to do anything (ID verification, a phone call, contacting a particular team)? Any advice from Apple staff would also be appreciated. Thank you!
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Your enrollment could not be completed.
Hello everyone, I am experiencing a roadblock while trying to enroll in the Apple Developer Program and am hoping to get some insight or advice from anyone who has resolved a similar issue. My Setup & Steps: Account Type: Individual / Sole Proprietor The Issue: I completed the initial information steps, but immediately after clicking to accept the Developer Program License Agreement, the page redirected to a generic error screen. Error Message: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. What I've Done So Far: I have already contacted Apple Developer Support directly to investigate this from the backend. They have opened an official case for me (Case ID: 102921563857). Since I am currently waiting on a response from support, I wanted to check if this is a known system glitch or if there is a common trigger for this error (e.g., identity verification hiccups, regional payment issues, or Apple ID region mismatches) that I can fix on my end in the meantime. Has anyone else encountered this exact error immediately after the agreement step? If so, how long did it take to resolve, or what did support require to clear it up? Thank you in advance for your help!
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notarytool error 7000 "Team is not yet configured for notarization" - regression, PLA signed, support case silent (102991640706)
Our team's notarization has been fully blocked since Oct 9 with statusCode 7000 "Team is not yet configured for notarization" (issues: null) on every submission - app, .pkg, and standalone binaries alike. Team ID: 7AVQDHV488 (US organization) Critically, this is a REGRESSION, not a first-time setup problem. The exact same binary that Apple ACCEPTED on Oct 9 returns 7000 when re-submitted, with nothing changed on our side: 9a603fde-f005-4803-ba0e-9f7ce0a61ac4 - ACCEPTED Oct 9 2f27d7eb-2530-46d2-8439-d12664233a3d - the SAME binary, re-submitted Oct 12 -> 7000 eddbcd23-c423-4e7f-a95b-15346e2be440 - our app (.zip), Oct 12 -> 7000 846be3bc-b90b-45fc-afae-1081a23c97b6 - our .pkg, Oct 12 -> 7000 Everything on our side checks out: Membership active (renews Aug 2027) Apple Developer Program License Agreement signed Oct 8, 2026 Signing valid: codesign --verify --deep --strict passes; the .pkg is signed with "Developer ID Installer: NUREV.IO Inc. (7AVQDHV488)" and a trusted timestamp Because Apple returns issues: null, the rejection happens before any binary inspection, which points to an account-configuration issue on Apple's side rather than our code or signing. I filed support case 102991640706 on Oct 9 and have only received the automated acknowledgment (3+ days, no human response). This is blocking our product launch. Could an Apple engineer please look into this, or route it to the team that can re-enable notarization for 7AVQDHV488? Happy to provide any additional submission logs. Thank you.
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Cannot enrol to Apple Developer Program
I tried enrolling to the Apple Developer Program through the Developer app on macOS Golden Gate around late August. I had trouble framing my passport for the ID verification, which was quite frustrating. I finally got it accepted. After some waiting I got a generic error "Unable to continue", "Please contact support at ". I don't know if the passport attempts flagged something but I have been unable to enrol since. I contacted support many times (usually after 10 days of waiting) and have not heard back a single time. I am not sure why at all. The thing is, there's no phone number, or email, you file a customer support ticket and wait. I have been waiting FOR ALMOST 3 MONTHS! Can I please get some help... This is a very long time to wait for a freaking response!
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Developer Account Termination Has Disabled Internal Xcode Builds Containing Real User Funds. Seeking Guidance
Hello, Following the recent termination of our developer account, we're hoping to get some guidance regarding our internal development and testing builds. Our team develops Nova Wallet, an award-winning cryptocurrency wallet listed in the official Solana wallet directory. We regularly test upcoming features using prerelease Xcode versions and internal development builds. Unfortunately, following the revocation of our development certificates, some of these builds can no longer launch. A few contain testing wallets with real funds, so restoring access to the existing application data is important to us. Thankfully, our production App Store users remain unaffected. However, we're mindful of maintaining long-term support and compatibility. We respect Apple's policies and are actively pursuing the appropriate channels to resolve our account status. In the meantime, we'd appreciate any guidance on whether Apple provides a supported way to recover access to existing development builds or their application data following certificate revocation. We're committed to resolving this responsibly and would be grateful for any assistance from Apple or fellow developers. Thank you!
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104
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This email address isn’t valid.
I am currently unable to submit a support request or request a callback using my primary company developer account.I am receiving a persistent validation error stating: "This email address isn’t valid. To update your email address, visit account.apple.com." This is incorrect as the email is fully functional and I can receive emails from Apple on that address and its been years using the same email. This error is preventing me from sending any message to Apple support or requesting a call.
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Apple Developer Account Enrollment Still Pending
It's been two weeks since I registered for the Apple Developer Program, but my enrollment status is still showing "Your enrollment is being processed." I haven't received any emails or updates from Apple regarding my application or verification, and apple phone support doesn't seem to be available at the moment ("Due to high call volumes, phone support is temporarily unavailable."). Has anyone else experienced a similar delay? If so, how long did it take for your account to get approved, and is there anything I can do to speed up the process? Any advice or suggestions would be greatly appreciated. Thanks in advance!
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Title: URGENT – Apple Developer Account Issues: Invalid Email Error, Missing Invitations and Unable to Contact Support
Title: URGENT – Apple Developer Account Issues: Invalid Email Error, Missing Invitations and Unable to Contact Support Hello Apple Developer Community and Apple Support Team, I'm reaching out here because I have exhausted all other options and urgently need assistance. I am the Account Holder of our Apple Developer account, and we are currently experiencing several serious issues: Unable to contact Apple Developer Support: Every time I try to submit a support request, I receive the following error: "This email address isn’t valid. To update your email address, visit account.apple.com." My email address is valid: My primary email *** is correctly registered in both my Apple Account and Apple Developer account. The mailbox works perfectly, and I receive other emails without any problems. Developer invitations are not arriving: Invitations sent through Apple's developer services are not being delivered to our email addresses. Endless sign-in loop: When trying to accept an invitation, the page displays "Sign in to accept your invitation." After signing in, it simply reloads the same page. App distribution problems: We are also having difficulties distributing our iOS applications through TestFlight, making this situation particularly urgent. I can successfully sign in to App Store Connect and access our applications, so my account itself is accessible. The biggest problem is that I cannot even contact Apple Developer Support to report these issues. I am stuck in an endless loop with no way to get help. I have verified my account information multiple times, but nothing has resolved the problem. Could someone from Apple please investigate this issue or advise me on an alternative way to contact Developer Support and open a support case? I would greatly appreciate any assistance. This is affecting our ability to test and distribute our applications. Thank you very much! Best regards, Marian Patak
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Eternal Waiting for Review Status
I initially submitted my app for review September 10 and it was quickly reviewed and rejected. As this was my first submission I was not surprised and fixed all things that were requested. September 22 I resubmitted and the app was in Waiting for Review status for 2 weeks with no new feedback. I reached out to apple support via email and received a response that the review was escalated. When nothing has changed by October 5 I took the submission down to reupload and resubmit. It has now been a week and the app is still sitting in Waiting for Review with no feedback and no changes. The prior email suggested I schedule an app review appointment. Every time I have tried there are no open appointments so that clearly is not a viable option. I went to the contact page on the developer.apple.com page and did the phone support option. I waited on hold for OVER 3 HOURS before someone answered, only to be told that app review and apple developer support does not have phone support and my best course of action was to schedule an app review appointment through the website which is still not possible to do. Are there ANY other avenues for escalation or do you just wait eternally hoping for the app to reach review?
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Individual-to-Organization migration stuck 54 days, no response to follow-ups — Case 20000126718256
Requesting escalation on a stalled Individual-to-Organization migration. Timeline: Aug 2, 2026: Case 20000126718256 opened Aug 20: Migration started. Enrollment J458FCXZ4A submitted, all requested documents uploaded same day (business license, LLC registration, government ID). Same-day confirmation that documents were under review. Sep 4: Status update requested. No substantive response. Sep 7: Advisor stated case was escalated to an internal team that would contact me directly. That team has never contacted me. Sep 15: Senior advisor resent the enrollment email. Link resolves to the existing enrollment status page with nothing to update. Oct 6 and Oct 13: Follow-ups sent via the case thread and the advisor’s messaging link, plus a voicemail on the phone line. No response to any of it. Today: 54 days since migration started. Apple has never requested anything further from me and has never given a completion date. Certificates, Identifiers & Profiles has been disabled the entire time. I cannot register App IDs, so I cannot submit new apps. All requirements were met before starting: 2FA enabled, organization website public with domain registered to the LLC, D-U-N-S active, authorized signatory confirmed. If anything is outstanding for verification, nobody has told me what it is — I can provide it same-day. Please complete the migration for enrollment J458FCXZ4A. If it cannot be completed, tell me why or cancel it and restore my individual membership. Either outcome beats a 55th day of silence. Team ID: D4Z8G48477 Apple Developer Support — if this board is monitored, please pull this case.
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21
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Individual to organization migration pending since Sept 29 – no contact for authority verification
Hello, I'm migrating my individual Apple Developer Program membership to an organization membership for my company, Masku Technology Limited (Nigeria), and the process has been stuck for two weeks with no contact from Apple. Timeline 29 September 2026: Submitted the organization enrollment (Enrollment ID: CWGZ7RGQJ3). Apple's confirmation said they would verify that I have the authority to bind the organization to the Apple Developer Program legal agreements, and then email instructions to complete the enrollment. 8 October 2026: Opened a support case through the contact form (Case ID: 102973280343). I received only the automated acknowledgement. Since then I have had no email, no call and no request for documents. What's already in place I am the CEO and founder of the company, with full legal authority to sign agreements on its behalf. Our D-U-N-S record matches our legal entity name and registered address exactly, confirmed with Apple's D-U-N-S lookup tool. Company registration documents (Corporate Affairs Commission certificate and status report) are ready to provide immediately. The impact While the migration is pending, our membership benefits are disabled, so we can't manage certificates or submit apps. Our app is already live on Google Play, and the iOS launch is completely blocked. Phone support isn't available in Nigeria, so the contact form is my only channel. Questions Is there anything else I should do to trigger the authority verification step? Could someone from Apple Developer Program Support look at Enrollment ID CWGZ7RGQJ3 and let me know if anything is outstanding on our side? Has anyone else gone through an individual-to-organization migration recently, and how long did the verification take? Thank you for any help.
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17
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Stuck in Waiting for Review since Sept 24 & Developer Portal throwing System Errors (Case ID inside)
Hello, Our brand-new app submission (login required, optional subscription) has been stuck in "Waiting for Review" since September 24th (19 days total).We opened a support case on October 5th and received Case ID: 102987060229, but have received no update. Every attempt to follow up on the developer contact portal or request a callback results in a persistent "There was a problem processing your request" system error. We have just filed an engineering report via Feedback Assistant regarding this portal block. Could an Apple moderator please escalate our Case ID to the App Review assignment desk so we can resume communication? App Name: RSRCH App ID: 6801659468
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13
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Waiting for review after Code of Conduct
Hi! Thanks for reading this. I received a code of conduct rejection, which was resolved and I was told by apple to resubmit my app. It's been in "In Review" since Sep 25 (almost 3 weeks). I do understand that after code of conduct rejection that the app gets elevated for review. But I'm wondering how long will this continue? Not sure if it's stuck? I have no new messages. Kindly, ML
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12
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My Apple Developer Account is broken!
I am an account holder for my Team ID. I have paid Apple Developer Program too! Unfortunately, I see "Join the Apple Developer Program" and getting "Your Apple Account is already associated with the Account Holder of a membership." message. Also, I am getting "Unable to find a team with the given Team ID to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support" error when I go to Certificates, IDs & Profiles. Help!!! Give me fix!!
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5
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723
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Enrollment purgatory
Hello, I recently tried enrolling in the program, paid my $99, and never got an activation email. When I sign into the Developer site, I am met with a "To continue your enrollment, complete your purchase now" notification, and it tries to collect another $99 from me. I have sent emails to Developer support, contacted Apple support, who refers me to Developer support. Cannot seem to get activated. Any advice?
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2
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1
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127
Activity
1w
Waiting Over 2 Months for Apple Developer Membership Conversion to Organisation
Hi everyone, I’m looking for advice or shared experiences regarding the Apple Developer Program membership conversion process from an Individual membership to an Organization membership. I submitted my request more than two months ago, but the process still does not appear to have started. Current support cases: Case 102844790649 Case 102884491745 I have followed up multiple times, but several follow-up emails did not receive any response, which has made it difficult to understand the actual status of the request. I have already confirmed that: Two-factor authentication is enabled on my Apple Account My organization has a valid and publicly accessible website I am ready to proceed with the migration However, I still have not received confirmation that the migration has officially begun. I would appreciate advice from anyone who has gone through this process: Is it normal for the Individual → Organization membership conversion to take more than two months? Did you receive confirmation when the migration officially started? Were there any escalation methods that helped move the process forward? Is it safe to continue publishing apps while the migration request is pending? Any advice or shared experiences would be greatly appreciated. Thank you.
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10
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791
Activity
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Enrollment still pending after completed membership payment
Apple Developer Program enrollment has been stuck in Pending since October 1, 2026. The $99 membership payment was successfully processed and has fully settled. The Apple order page now shows “Enrollment Complete” and “Electronically Delivered,” but the Developer account remains Pending and we still do not have access to the Developer Program. The order originally indicated that processing could take up to 48 hours, but it has now been seven days. We have contacted Apple Developer Support and have open support cases, but I have not received any responses yet. Any guidance would be greatly appreciated.
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26
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1w
Individual Developer enrollment stuck at “Processing your order” for over 2 weeks after payment
Hi everyone, On September 28, I enrolled in the Apple Developer Program as an individual and paid the $99 fee(I confirmed the charge with my bank). I got the invoice and a “We’re processing your order” email, but I haven’t received anything from Apple since then, while the payment page says "Your purchase may take up to 48 hours to process" and my account is pending. My account still doesn’t show active membership. I expected to be asked for ID verification and contact details, but I didn't receive anything. The payment details and Account info are the same. I’ve contacted Developer Support twice through the portal and only got the automatic reply with a case ID. Details: Country: Tanzania Enrollment type: Individual Payment: completed, invoice received Is there something I'm supposed to do? Has anyone in a similar situation, especially in East Africa, had this resolved? How long did it take, and did you need to do anything (ID verification, a phone call, contacting a particular team)? Any advice from Apple staff would also be appreciated. Thank you!
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1
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61
Activity
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Your enrollment could not be completed.
Hello everyone, I am experiencing a roadblock while trying to enroll in the Apple Developer Program and am hoping to get some insight or advice from anyone who has resolved a similar issue. My Setup & Steps: Account Type: Individual / Sole Proprietor The Issue: I completed the initial information steps, but immediately after clicking to accept the Developer Program License Agreement, the page redirected to a generic error screen. Error Message: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. What I've Done So Far: I have already contacted Apple Developer Support directly to investigate this from the backend. They have opened an official case for me (Case ID: 102921563857). Since I am currently waiting on a response from support, I wanted to check if this is a known system glitch or if there is a common trigger for this error (e.g., identity verification hiccups, regional payment issues, or Apple ID region mismatches) that I can fix on my end in the meantime. Has anyone else encountered this exact error immediately after the agreement step? If so, how long did it take to resolve, or what did support require to clear it up? Thank you in advance for your help!
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3
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notarytool error 7000 "Team is not yet configured for notarization" - regression, PLA signed, support case silent (102991640706)
Our team's notarization has been fully blocked since Oct 9 with statusCode 7000 "Team is not yet configured for notarization" (issues: null) on every submission - app, .pkg, and standalone binaries alike. Team ID: 7AVQDHV488 (US organization) Critically, this is a REGRESSION, not a first-time setup problem. The exact same binary that Apple ACCEPTED on Oct 9 returns 7000 when re-submitted, with nothing changed on our side: 9a603fde-f005-4803-ba0e-9f7ce0a61ac4 - ACCEPTED Oct 9 2f27d7eb-2530-46d2-8439-d12664233a3d - the SAME binary, re-submitted Oct 12 -> 7000 eddbcd23-c423-4e7f-a95b-15346e2be440 - our app (.zip), Oct 12 -> 7000 846be3bc-b90b-45fc-afae-1081a23c97b6 - our .pkg, Oct 12 -> 7000 Everything on our side checks out: Membership active (renews Aug 2027) Apple Developer Program License Agreement signed Oct 8, 2026 Signing valid: codesign --verify --deep --strict passes; the .pkg is signed with "Developer ID Installer: NUREV.IO Inc. (7AVQDHV488)" and a trusted timestamp Because Apple returns issues: null, the rejection happens before any binary inspection, which points to an account-configuration issue on Apple's side rather than our code or signing. I filed support case 102991640706 on Oct 9 and have only received the automated acknowledgment (3+ days, no human response). This is blocking our product launch. Could an Apple engineer please look into this, or route it to the team that can re-enable notarization for 7AVQDHV488? Happy to provide any additional submission logs. Thank you.
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1
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280
Activity
1w
Cannot enrol to Apple Developer Program
I tried enrolling to the Apple Developer Program through the Developer app on macOS Golden Gate around late August. I had trouble framing my passport for the ID verification, which was quite frustrating. I finally got it accepted. After some waiting I got a generic error "Unable to continue", "Please contact support at ". I don't know if the passport attempts flagged something but I have been unable to enrol since. I contacted support many times (usually after 10 days of waiting) and have not heard back a single time. I am not sure why at all. The thing is, there's no phone number, or email, you file a customer support ticket and wait. I have been waiting FOR ALMOST 3 MONTHS! Can I please get some help... This is a very long time to wait for a freaking response!
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2
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0
Views
426
Activity
1w
Developer Account Termination Has Disabled Internal Xcode Builds Containing Real User Funds. Seeking Guidance
Hello, Following the recent termination of our developer account, we're hoping to get some guidance regarding our internal development and testing builds. Our team develops Nova Wallet, an award-winning cryptocurrency wallet listed in the official Solana wallet directory. We regularly test upcoming features using prerelease Xcode versions and internal development builds. Unfortunately, following the revocation of our development certificates, some of these builds can no longer launch. A few contain testing wallets with real funds, so restoring access to the existing application data is important to us. Thankfully, our production App Store users remain unaffected. However, we're mindful of maintaining long-term support and compatibility. We respect Apple's policies and are actively pursuing the appropriate channels to resolve our account status. In the meantime, we'd appreciate any guidance on whether Apple provides a supported way to recover access to existing development builds or their application data following certificate revocation. We're committed to resolving this responsibly and would be grateful for any assistance from Apple or fellow developers. Thank you!
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0
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0
Views
104
Activity
1w
This email address isn’t valid.
I am currently unable to submit a support request or request a callback using my primary company developer account.I am receiving a persistent validation error stating: "This email address isn’t valid. To update your email address, visit account.apple.com." This is incorrect as the email is fully functional and I can receive emails from Apple on that address and its been years using the same email. This error is preventing me from sending any message to Apple support or requesting a call.
Replies
0
Boosts
0
Views
54
Activity
1w
Apple Developer Account Enrollment Still Pending
It's been two weeks since I registered for the Apple Developer Program, but my enrollment status is still showing "Your enrollment is being processed." I haven't received any emails or updates from Apple regarding my application or verification, and apple phone support doesn't seem to be available at the moment ("Due to high call volumes, phone support is temporarily unavailable."). Has anyone else experienced a similar delay? If so, how long did it take for your account to get approved, and is there anything I can do to speed up the process? Any advice or suggestions would be greatly appreciated. Thanks in advance!
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0
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0
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307
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Title: URGENT – Apple Developer Account Issues: Invalid Email Error, Missing Invitations and Unable to Contact Support
Title: URGENT – Apple Developer Account Issues: Invalid Email Error, Missing Invitations and Unable to Contact Support Hello Apple Developer Community and Apple Support Team, I'm reaching out here because I have exhausted all other options and urgently need assistance. I am the Account Holder of our Apple Developer account, and we are currently experiencing several serious issues: Unable to contact Apple Developer Support: Every time I try to submit a support request, I receive the following error: "This email address isn’t valid. To update your email address, visit account.apple.com." My email address is valid: My primary email *** is correctly registered in both my Apple Account and Apple Developer account. The mailbox works perfectly, and I receive other emails without any problems. Developer invitations are not arriving: Invitations sent through Apple's developer services are not being delivered to our email addresses. Endless sign-in loop: When trying to accept an invitation, the page displays "Sign in to accept your invitation." After signing in, it simply reloads the same page. App distribution problems: We are also having difficulties distributing our iOS applications through TestFlight, making this situation particularly urgent. I can successfully sign in to App Store Connect and access our applications, so my account itself is accessible. The biggest problem is that I cannot even contact Apple Developer Support to report these issues. I am stuck in an endless loop with no way to get help. I have verified my account information multiple times, but nothing has resolved the problem. Could someone from Apple please investigate this issue or advise me on an alternative way to contact Developer Support and open a support case? I would greatly appreciate any assistance. This is affecting our ability to test and distribute our applications. Thank you very much! Best regards, Marian Patak
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