Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Payment problems
I've been contacting Apple Developer support since last Friday because I am trying to open an individual apple developer account. I have opened 2 or 3 tickets and tried paying the $99 fee 2 times, 2 times I wasn't charged at all. I haven't got any reply to the support tickets and I don't know what to do... my request id 102537013023
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260
Feb ’25
Apple support unresponsive
I've been contacting Apple Developer support for over 3 weeks now regarding new agreement that is not visible anywhere in account and no option to accept it either. Submitted ticket twice but no response at all. All they have to say is "Thank you for contacting us. We’ve received your support request and will get back to you as soon as possible. Your case ID is 102320028158. If you have any additional information you’d like to provide or would like a status update on your case, please reply back to this email."
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863
Feb ’25
Authentication failed because the remote party sent a TLS alert: 'HandshakeFailure'
Around March 25th, the payment function of my app suddenly failed to successfully parse payment information, while the previous functions were normal. The normal logic is that we will send payment information to this address on Apple( https://buy.itunes.apple.com/verifyReceipt )We will receive a parsed file in JSON format. But this time we did get an error, which is as follows 2025-03-26 16:46:58.0064 (HttpHelper.cs:78) Exception ex: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception. ---> System. Security.Authentication.AuthenticationException: Authentication failed because the remote party sent a TLS alert: 'HandshakeFailure'. We have tried many solutions and have not received any improvement. I would like to ask if you have recently upgraded something that has caused some old code to become unusable. Hope you can provide us with some solutions, thank you!
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149
Mar ’25
Apple Developer Program Enrollemnt
Hello , I recently enrolled in the Apple Developer Program and paid the $99 fee. However, my account has been in pending status for almost a week now. I have tried emailing support a few times but have not received any replies. This is my first time enrolling, and I’m not sure what to do next. Could someone please advise on how to resolve this issue? Any help would be greatly appreciated. Thank you.
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323
Jan ’25
MDM Nginx Proxy
I'm trying to make my own MDM server and I'm having trouble allowing nginx to proxy the connection. The web app I'm making can accept http requests so I require nginx. I'm using a certificate from letsencrypt. Every time I try to enroll a phone it instantly rejects at nginx. I have tried multiple cipher options in nginx. I found the following link and my cert supports all except the DHE ones but they say you only need 1. (https://developer.apple.com/forums/thread/128482?answerId=404052022#404052022) What else can I do? 2025/05/21 14:39:44 [info] 105709#105709: *2887 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 14:41:42 [info] 106014#106014: *2891 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 14:42:32 [info] 106134#106134: *89 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 15:09:13 [info] 106132#106132: *124 client timed out (110: Connection timed out) while waiting for request, client: 172.40.1.61, server: 0.0.0.0:9234 BlockQuote below from ssllabs.com upstream backendmdmios { server 172.40.1.61:6744; } server { listen 9234 ssl; http2 on; server_name mdm.domainplaceholder.com; error_log /etc/nginx/logs/ios.com.error.log debug; # error; ssl_certificate /etc/letsencrypt/live/mdm.domainplaceholder.com/fullchain.pem; ssl_certificate_key /etc/letsencrypt/live/mdm.domainplaceholder.com/privkey.pem; ssl_protocols TLSv1.2 TLSv1.3; #ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384; ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-CBC-SHA256:ECDHE-RSA-AES128-CBC-SHA:ECDHE-RSA-AES256-GCM-SHA384; #ssl_ciphers TLS_AES_128_GCM_SHA256:TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305; #ssl_protocols TLSv1 TLSv1.1 TLSv1.2; #ssl_ciphers EECDH+AESGCM:EDH+AESGCM:AES256+EECDH:AES256+EDH:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:ECDHE-RSA-AES128-SHA:DHE-RSA-AES256-SHA256:DHE-RSA-AES128-SHA256:DHE-RSA-AES256-SHA:DHE-RSA-AES128-SHA:AES256-GCM-SHA384:AES128-GCM-SHA256:AES256-SHA256:AES128-SHA256:AES256-SHA:AES128-SHA:HIGH:!aNULL:!eNULL:!EXPORT:!DES:!MD5:!PSK:!RC4:!3DES:!CAMELLIA; ssl_prefer_server_ciphers on; ssl_dhparam /etc/nginx/dhparams.pem; location / { proxy_set_header Host $host; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_pass http://backendmdmios$request_uri; } }
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59
May ’25
Can’t renew apple developer membership
my apple dev membership expired, I can’t change anything so I went to support, case number 102637543521. They said it’s because I moved to a different country. I emailed them my proof of address then they stopped replying. Then I tried to start new support requests but nothing came back, I think I might be flagged by the system. i need the membership to publish apps pls help
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Jul ’25
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
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160
Jun ’25
Sign in with apple get invalid_client error
Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
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248
Jun ’25
Feedback Assistant, Apple Feedback wants me to install beta software
How to report a bug says "With Feedback Assistant available on iPhone, iPad, Mac, and the web, it’s easy to report issues you encounter". The Feedback Assistant User Guide says "Tell Apple about your experience with beta or seed releases". Is Feedback Assistant only intended for reporting bugs in beta software? A year ago I reported a bug in Xcode 14 and now I'm being asked to verify this issue with Xcode 16 Beta 3. I'm not a beta tester and I don't want to install beta software. How should I proceed?
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685
Apr ’25
No renew button in developer app, signed in a account holder
I'm trying to renew my developer program membership which got expired 10 days ago. I couldnt find the renew button anywhere on the developer app both in Mac and iPhone. Why is it very hard for a simple program renewal? Why cant this be done on a browser from anywhere? Seriously frustrating, I have been trying to reach support through email but no response yet it's been almost a week and also there is no way to reach through phone.
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312
Mar ’25
nquiry About the Apple Small Business Program Commission Rate Adjustment Timeline
Regarding the Small Business Program (https://developer.apple.com/cn/app-store/small-business-program/#faq), I have a question about the policy statement: "If a participating developer surpasses the 1 million USD threshold in the current calendar year, the standard commission rate will apply to future sales." Question: How is the exact date calculated for reverting to the standard commission rate? For example, if a developer’s proceeds exceed $1 million on April 20, 2025, when does the standard commission rate take effect? Specifically: Is the standard commission rate applied immediately on April 21, 2025? Does it take effect at the start of the next calendar month (May 2025)? Or is it triggered when the payment cycle closes (e.g., June 2025 when the billing statement is generated)? Thank you for your assistance!
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79
May ’25
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
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103
Jun ’25