Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

How to renew my annual membership (Apple Developer program)
My membership expires in 10 days and I'm trying to find out how I can renew it.According to Applet:"You can renew starting 30 days before the expiration date of your existing membership or any time after it expires. Your expiration date is available in your account on the developer website. To renew, sign in to your account with the Apple ID you used to enroll, and click the "Renew Now” button. If your membership is still active when you renew, your new membership will activate as soon as your current membership expires and you will receive two (2) new TSIs."So, I sign in to my account with the Apple ID I used to enroll and I can't see the "Reset Now" button anywyere.All I can see is the "Overview", "Membership", "Certificates, IDs & Profiles", "iTunes Connect", "CloudKit Dashboard" and "Code-Level Support" under the "Programs Resources" section, on the left, and the "Documentation", "Forums", "Bug Reporter" and "News & Updates" under the "Additional Resources" section, again on the left.I went to each and every of these and there is no "Renew Now" button anywhere.Any ideas?Thanks in advance.
35
4
83k
Jun ’16
Email from app_notification@apple.com - Phishing?
Hi, a few weeks ago I received this email: "Notification of Apple Developer Program License Agreement (PLA) violation" by app_notification @apple.com. Content was: "We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA). Section 11.2 (Termination) states: (g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.). Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership. Please address this issue promptly." and indeed, there was a problem with an app, which I then fixed. But then it started to become a little bit weird, which makes me think it could be a phishing attempt. I asked them for more information, which app they are talking about, etc., but I only received this reply: "Hello, We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity.  Sincerely,  Apple" I replied to them I am currently on holiday and would like to clarify this via email and that I fixed the problems (they didn't tell me which app or what exactly was wrong, but I checked it by myself) What was their reply? Exactly the same as above: "Hello, We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity.  Sincerely,  Apple" So, I replied again and asked them if they could just tell me what is wrong and if this problem still exists, etc. Their reply: "Hello, We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity.  Sincerely,  Apple" They basically sent me the exact same email 3x in a row without answering any of my questions or telling me any details. At this point, I am really not sure anymore if this legit or not. I opened a support ticket with Apple and ask them if it's legit, but no reply so far. Did someone made any similar experience on here?
6
0
3.6k
Sep ’22
Unable to Renew Dev Subscription - My Never Ending Saga
Each year I get my renewal email from Apple, however, since 2019 (yes, this is the 4th year in a row) I've been unable to renew due to this infamous "Please enter fewer characters" error message. Each time I've had to open a support case, talk to someone on the phone, they take all of my details along with screenshots, etc. and manually renew my subscription. Once they've charged my card I never hear from them again and issue never gets resolved. IDK if any Apple Dev Support folks actually use this forum but this is ridiculous.
2
1
318
Nov ’22
Developer app won't renew; error messages uninformative; not a TSI
I received an email from Apple saying they couldn't auto-renew my developer subscription, due to a "billing error." I went in and deleted my lone payment method (which looked up-to-date), and created a new one for the same credit card in my developer account for billing. All the information appears correct. I've downloaded the Developer app, where it tells me my developer subscription is good through next month. There's a Renew button underneath. If I click on it, an alert says either "Unknown Error" (first time after launching), or it says "Unable to Continue. Please ensure your device and iCloud account meet our system requirements. Visit https://developer.apple.com/support/app-account/" (subsequent times). These are near-useless error messages. Which doesn't sound like a billing error. I don't pay anything for an iCloud account, nor wish to use an iCloud account. I'm running System 12.1 on my M1 MacBook Pro. After an hour of talking with three different humans at 1-800-MY-APPLE, they couldn't help, basically giving up and telling me to go to developer.apple.com/support/technical. But that's for submitting a TSI (Technical Support Incident) for my own needs as a developer, not for Apple's uninformative software. All I want to do is renew my developer subscription. Something's obviously wrong, but the automated system isn't providing enough information to continue, and the humans at the other end of the phone don't have enough information to help. The last guy I talked with threw up his hands, apologizzed, and then wished that I have a "good day." Any suggestions?
3
1
2.3k
Feb ’23
Error with duplicate Device
I'm new to iOS development, although I've been through some basic tutorials. I never went as far as publishing an app. I hope what I describe makes sense to someone who has gone through the process. I was tasked with updating our iOS app as the previous developer is no longer with the company I was invited to the team by the admin so I have access to all devices/profiles/certificates in the dev portal. The problem: In the step of linking the UDID to this profile, an error occurs, this device identifier has been duplicated. Not sure how this is possible if I can't add one with the same UDID? So I disabled the two duplicates, thinking this would allow me to add the new entry. No, same error. And now, I can't even reactivate ANY of the other two that I previously deactivated because there is already a device with the same UDID in the list!
1
2
762
Jul ’23
Switch from Individual to Organization Membership
Hi there, How long does it take to make a switch from Apple individual to organization membership? I initiated the process a 2 weeks ago, and I am get to receive another notification from Apple. Keeps showing We’re processing your membership migration from an individual to an organization. And I am unable to submit an application that requires Organization account.
7
3
6.7k
Oct ’23
Adding Developer Account as Enterprise Account holder
My organization currently has an Enterprise account that we've been using for awhile. We now have an app that needs to be released to the public App Store, so need a regular Developer Account. This account should be tied to our organization, not to a specific person (just like our enterprise account). Is there a way to add the developer account to our existing enterprise account? Or does it need to be a new account? And if it's a new account, how do we get it tied to the same organization and manager (we have a person authorized to manage this stuff, but he's already the account holder on our enterprise account).
1
0
761
May ’24
Apple support unresponsive
I've been contacting Apple Developer support for over 3 weeks now regarding new agreement that is not visible anywhere in account and no option to accept it either. Submitted ticket twice but no response at all. All they have to say is "Thank you for contacting us. We’ve received your support request and will get back to you as soon as possible. Your case ID is 102320028158. If you have any additional information you’d like to provide or would like a status update on your case, please reply back to this email."
2
0
793
Jul ’24
Apple Pay Display Name
My company rebranded and we need to update our merchant name that displays when a user makes a purchase with their Apple Wallet. The merchant name displays correctly on bank statements, but still reflects the old name within apple wallet. I can't seem to find where the actual display name for the merchant is set or updated. Any insights here would be helpful!
1
0
791
Jul ’24
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
1
3
567
Jul ’24
Resetting iPhone Mirroring credentials
I had iPhone Mirroring in MacOS 15 working, but something glitched on my iPhone and I had to perform a "Reset All Settings" and now I can no longer connect to my iPhone. I assume that some key has been cached when I connected initially, but I can't figure out how to reset the connection. Does anybody have any suggestion as to how to reset the connection?
15
7
13k
Jul ’24
How to parse the PingFangUI.ttc on iOS 18?
I've noticed that the font file PingFang.ttc is no longer in /System/Library/Fonts/LanguageSupport/ on iOS 18. And I use CoreText APIs get the new font file, which is int the FontServices.framework and named PingFangUI.ttc. But it doesn't seem to be a regular TrueType font collection. It can't be parsed correctly by stb_truetype. I copied this file to my mac, and it can't be opened by Font.app either, which says it doesn't contain installable fonts. It also can’t pass font validation (Font.app → File → Verify File), saying “System validation failed”, I don't know what that means. So I tried to read the binary of that file. I've noticed that the ‘CFF ‘ table is missing in the new font file, and there is a new table 'hvgl'. But I can't find any documentation for this table. Maybe this is a new format. And what confuses me is that the TTC header of the new font file has not changed, same as the old PingFang.ttc file, with a ‘ttcf’ tag, and majorVersion is 2 minorVersion is 0. Please tell me how to parse the new format, so maybe I can modify stb_truetype to get our app to work. Thanks!
3
1
1.7k
Jul ’24
IOS 18 Dev Beta 3 Volume Slider Bug.
Has anyone else had this problem? I’ve had it on iOS 18 Dev beta 3 where I can’t move the volume slider for certain apps. I found a workaround, but it’s a bit tedious and has to be redone every time I restart my device. Here are the steps: Go to Accessibility. Turn on Sound Recognition. Click on any of the options under Sound Recognition. Turn off Sound Recognition. After that, the volume slider will work like normal. But, like I said, this only works until the next restart.
4
2
3.3k
Jul ’24